Item: Webex Calling
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We are a Cisco Webex Partner and reseller. We have recently deployed multiple organizations with Webex Calling platform. Our customers were looking for a cloud-based, easy-to-integrate and feature-rich telephony systems. In most cases, Webex calling proved to offer more than its competitors at a similar price point. Backed by Cisco and its powerful R&D investments, customers were confident in the solution on the long term.

Pros and Cons

Works across multiple platforms.
Easy to deploy.
Flexible Connectivity options ( PSTN).

More local PSTN providers offer.
Starter bundles offers.
even more integrations!

Return on Investment

Lower telephony costs ( from Legacy).
Better internal communications/staff engagement.
Embraces hybrid workforce.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Other Software Used

Webex Meetings, Webex Contact Center, Microsoft Teams

Likelihood to Recommend

Having a reliable, flexible and cost effective telephony system is key for companies when facing current hybrid workspace realities. I feel that Webex Calling offers a great powerful Cloud platform that enables users but also makes IT teams happy! In fact, to deploy and maintain a Webex Calling system can be done easily allowing your team to focus on more pressing needs for you companies. And you are sure to save on costs too. Plus, if you have evolving needs, like a contact center, it makes it even more compelling as the integrations are so powerful and seamless.

Webex is calling, it's ready. Are you!?

Overall Satisfaction with Webex Calling