One for All, a powerful one with Webex Calling. Always connect with your colleague
December 06, 2022
One for All, a powerful one with Webex Calling. Always connect with your colleague
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Calling
Webex Calling is currently used to make calls to extensions or Mobile phones (PSTN). Very Powerful to make calls in any direction we want. Currently, I have integrated Webex Calling into Ms Teams, and All calls are routed via Webex Calling, can do conferences, and transfer easily with Webex Calling
- Route Call, we can set worker number, mobile phone, Webex URI
- Group Management Call is Powerful
- Auto Attendant flow for design easily
- All call activity can be an analyze by control hub
- All feature basic call available in control Hub (Pilot , VM , Queue , Pickup)
- Single Number Reach
- PSTN Redundancy
- PSTN Order , for SIP Trunk
- Integration to PSTN difficult implementation
- Reduce Cost ITSP, all call route to Webex Calling first
- Easy to grab information for using call (with Analytics)
I think we need to add applications to do productivity like word, excel, pdf which can be edited together. Currently, users use one tool to be able to represent all of their office activities, whether from calling, chatting, or editing documents at the same time and in real-time. There are also things that may be added, such as online E-Sign.
I don't need to add another application that helps to secure calls. Because calls to Webex Calling itself are guaranteed from an encrypted security perspective. And calls from the direction of the office through the transversal zone area between Expressway C and Expressway E, where all of these zones are secure with rules that are allowed to pass through the zone.
- Zoom
By using Webex Calling, it's not only the call facility that I can get. I also get feature messages, events, and many applications that can be integrated with Webex meetings. And what I know is that Zoom is only useful for holding meetings. There is no OBTP (one button to push) feature to make calls with one touch.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes