My Webexpenses
Updated November 25, 2024
My Webexpenses
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
- Invoice Processing
Overall Satisfaction with Webexpenses
We use the expenses system for our employees to submit their claims remotely and we use the purchase ledger system. It is used across the whole organization and all staff uses the expenses part and the Accounts department mainly uses the invoicing system. Some managers and directors have access to make authorizations. The expenses system seems a bit crazy like too much info at some points but does what it needs to. The accounts system works but sometimes invoices are initially input wrong.
Pros
- Keeps an online version of all our invoices for reference.
- Invoices and expenses can be authorized anywhere.
- Can import information to our SAGE.
- Suppliers can email invoices directly.
- Coding can be done automatically.
Cons
- The imports for our expenses still don't work.
- Currency often input wrong.
- Expenses have a funny layout and could look simpler.
- Expenses submitted easier and authorized easier, staff happier.
- Invoices can be authorized easier.
- Helped accounts work remotely and will continue to do so.
Everyone is working remotely so being able to submit expenses without bringing receipts and paperwork into the office has been essential. Mainly because the office is closed and no one is there. The same is said with the authorization; it's very hard to get people in the office to sign piles of paperwork, but getting them to just lgin and click authorize seems to be a lot easier.
We have in the past used printed claim documents and staff would fill them out and attach physical copies of receipts to them. We would then have to chase physical signatures from the managers and directors before processing them, so this is our first proper expenses system. other systems we have used include mostly in house developed software that wasnt purchasable on the market
Do you think Webexpenses delivers good value for the price?
Yes
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
Yes
Did implementation of Webexpenses go as expected?
Yes
Would you buy Webexpenses again?
Yes
Webexpenses Feature Ratings
Using Webexpenses
45 - HR, marketing, accounts, managers, sales
2 - both work in accounts and have admin access
- mobile access
- travelling employees
- meetings
- on the go postings
- whilst abroad
Evaluating Webexpenses and Competitors
Yes - It was a webpage developed in house for us to use, not one that could be purchased on the market
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Wanted something that meant less hassle and paperwork for the purchase ledger, was also very important that it integrated with SAGE for exporting the invoices
maybe have a test period with the product
Webexpenses Support
| Pros | Cons |
|---|---|
Good followup Problems get solved Kept well informed No escalation required | Need to explain problems multiple times Support doesn't seem to care |
no and wasnt my decision
Using Webexpenses
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using Familiar | Inconsistent |
- he authorisation process
- searching for specific items
- sometimes they input figures wrong and you have to ask them for help if the vat doesnt match
- sometimes accept certain docs soometimes they dont, cant make up their mind
Yes - very well for staff on the move
Comments
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