Workfront helps you get work done
Updated March 06, 2017
Workfront helps you get work done
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
We use Workfront pretty much wall to wall except sales. We use it in marketing for marketing campaigns and marketing events, professional services to track implementations, support for ticket management, and executives for reporting and dashboards.The sales reps use Salesforce.com, but we have an integration between the two. Accounting just uses it for reports to pull implementation hours for revenue recognition.
- Process automation -- Workfront allows for automation and tracking for different processes within our organization. Step by step we can track where everything is.
- Reports and Dashboards -- Everything is in one tool so we can see what is going on with live dashboards. Most meetings are either eliminated or shorted because we all have access to the data in Workfront.
- Revenue Rec -- We track the burn on projects by milestone and hours to easily see how much to bill and recognize on our projects.
- Built in workflows and processes -- We have some process automation that uses the API, but it would be great to be able to do this in the tool.
- Custom Objects -- We would like to extend the tool to do more, but we are limited to the objects that are in the system. We can add new fields to those, but we would also like to add new objects.
- Reporting -- The reporting is great, but we would like to be able to have more flexibility in the formatting and time dimensions of the reports.
- We have not really tracked it that closely, but people are happy with the tool and reports are live so it helps.
- The collaboration tools are great, they cut down the meeting times, but we haven't tracked it for specifics.
Workfront beats them all hands down. Asana was too simplistic for our needs, Wrike was very clunky and didn't handle the finances very well. Clarizen didn't have document approvals and collaboration that we needed. Workfront was a great mix of ease of use, complexity, and features that we need as an organization.