I love Wrike - you will too!

Item: Wrike
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Wrike is a fantastic business operations management tool, we used it extensively for our company to manage our product development (software) process. The integrations Wrike had allowed us to be very productive - from Slack to GitLab we would not have been able to proceed without this product. We also used Wrike to manage our product documentation process - creating marketing, user stories, and more and tracking that development with external users.

Pros and Cons

Integrations with Slack and GitLab
Ease of tracking and sorting operational pipelines
Creating, assigning and managing tickets
GANTT charts are really well laid out and easy to use in the UI
The UI as a whole is really easy to navigate, is clean, and provides ready access to critical information

The user creation process is a bit cumbersome - would be nice if there was batch/bulk user creation capability (adding in new partners for example)
The ability to map ticket numbers in GitLab to the same numbering schema in Wrike would be very helpful - we had to add them to the name manually
Integration with Google and O365 would be wonderful to natively view documents

Return on Investment

Made us more efficient in tracking software development
Made team interactions streamlined - very easy to manage and assign resources
Easy to work with partners from other companies on joint projects

Alternatives Considered

Atlassian Jira Align

Wrike is waaaay better in my opinion than Jira - from the easier to use UI, the cleaner breakout of projects, to the way that tickets are created, it is all so much better. Specifically, the left to right flow from project through tickets is just way easier to view and consume. The onboarding and configuration was a couple minutes - in Jira it takes days. And the flexible nature of having your document stores in the same place as your tickets (i.e. no need for a separate app like Confluence) was so much better.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Slack, GitLab, VMware ESXi

Likelihood to Recommend

Wrike is really well suited for project management, both at the corporate level all the way through to smaller, immediate projects. We also really appreciated with ease of managing users and tickets - never was difficult to add or remove (aside from bulk adds). If you are looking for calendar integration, and tracking meetings within tickets, that process is a little more cumbersome but it still works.