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Effective Project Management
November 04, 2023

Effective Project Management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to manage our Marketing Projects (Brand creation, signage, social media, videos, websites etc) and we also use as a ticket system for website updates.
  • Ticket System
  • Project Tracking
  • Project Managment
  • Guest review follow-up
  • Save philters and settings view
  • Improved ROI

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

It is appropriate to manage tasks and keep a record of the progress of communication with a customer and ticket system. Less appropriate to be used as a CRM without integrations.

Wrike Feature Ratings

Project Management
9.4
Task Management
10
Resource Management
10
Gantt Charts
9
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
9
Email integration
8
Mobile Access
8
Timesheet Tracking
9
Budget and Expense Management
9
Professional Services Automation
9.0
Project & financial reporting
9
Integration with accounting software
9

Using Wrike

50 - Marketing team (ads, brand, web, video, social media)
  • Project Management
  • Ticket
  • Customer's Database
  • Ticket for web updates
  • Sales opportunity alerts
  • CRM integration
Would be hard to migrate and it is satisfactory

Wrike Support

They answer fast
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Did not need
Yes - Yes!
They asked for a code to be able to log in my dashboard to see the problem and it was a very smart and safe way to analyze it.