Zoho Social - Awesome tool for brand value creation
May 19, 2020

Zoho Social - Awesome tool for brand value creation

Ankur Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is a powerful tool for SME user, helping them to build brand value and promote the campaign on various social media.

We are highly satisfied with Zoho Social helping to add more publishing, engagement, quotes, business leads and sales campaigns. Basically, Zoho has more advantages for us, as it is integrated with other platforms so we can handle all customers' affairs from a single platform.
  • Single platform.
  • More customer engagement.
  • Increase brand value.
  • Not yet applicable.
  • Pricing.
2 - Zoho Social single platform automated suite is cost effective customer engagement, marketing, channel coverage solution, brand value, customer satisfaction.
  • Value for investment.
  • Single platform.
  • Social engagement.
Zoho Social is a very cost-effective tool & helps to quickly automate the process of branding and social presence. Our social media strategy plan to upgrade the version which makes it more effective to our business requirements.

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
10
Content planning and scheduling
9
Audience targeting
10
Content optimization
9
Automated routing and prioritization
10
Customer interaction histories
9
Lead generation
9
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
9
Instagram
10
Campaign success analytics
10
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
10