Overall Satisfaction with Zoho Social
Problem: You need your social media analytics all in one place with some additional non-directly translatable without database & processing. Solution: an all-in-one place social media analytics dashboard. They are very much no frills and for the pricing, it's almost unbeatable. I have tried Iconosquare and such but this is by far the best for its price solution.
- The setup of user accounts is super easy.
- Analytics shown are clean and easy to read.
- It's honestly not that expensive.
- When you click on the individual content performance, there needs to be more analytical charts to see momentum and falls in likes to show longevity.
- Instagram mentions & tagging are not captured well or at all.
- It has helped motivate my employees to see the work they have done on charts.
- Reduced cost on one intern having to collect all this data.
- It has helped save time on having to fumble through all the other dashboards.
Iconosquare has not done its TikTok products well. Not even the followers count is there. Hootsuite is kinda too far behind on the analytics, although changes were made, for the price it's not worth it. I have seen other suites, like THG and Dash Hudson, and yes, naturally, they are robust and better. For price-wise, this is hard to beat though.
Do you think Zoho Social delivers good value for the price?
Yes
Are you happy with Zoho Social's feature set?
Yes
Did Zoho Social live up to sales and marketing promises?
Yes
Did implementation of Zoho Social go as expected?
Yes
Would you buy Zoho Social again?
Yes