Zoom - a great web conferencing platform
August 01, 2017

Zoom - a great web conferencing platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Our entire organization uses Zoom for web conferencing, both internally and with clients. Many departments use Zoom for regular internal meetings where there are remote employees. It is also used with the video conferencing system in our meeting rooms for larger group meetings. We needed a more reliable web conferencing platform so we could integrate with other tools/systems and provide both VoIP and phone audio options to users.
  • The user interface is easy to use and work with.
  • The scheduling feature is simple and easily syncs with your preferred calendar tool.
  • Multiple audio options and video quality is great.
  • Integrating with Marketo to host webinars is a pain.
  • Some of the default settings are unexpected and may cause some on-boarding issues.
  • Improved collaboration.
  • Increased efficiency - less frequently dropped audio than other tools.
Zoom is a great tool for web conferencing with an easy to use interface. Its easy to screen share, record, and invite people. Group meetings are easier to organize and host, with different audio options available. Zoom integrates nicely with other tools that help improve efficiency. Its easy to schedule one time and recurring meetings as well.
Zoom is a great tool for organizations that require a simple yet powerful video conferencing platform for remote teams. Its fast and easy to host and join meetings, along with screen sharing and chat. The only drawback with using Zoom for client meetings is that many do not already have the software installed, so it may take longer for users to log in to their first meeting.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
9
Record meetings / events
10
Desktop sharing
10
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated