Great product, Zoom just works!
October 17, 2019

Great product, Zoom just works!

Jack Knutson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Zoom is being used by the entire company. Zoom is our primary video communication tool. For us it solved the issue of having a Linux client for video communication that our parent company did not provide (because they use Skype).
  • It just works.
  • There is a Linux client available.
  • It looks promising for converging all communications (voice, video, and maybe chat).
  • I need more education options, specifically around how to analyze Zoom meeting performance.
  • improved collaboration, as our Linux based users were lacking a unified solution and unable to connect to Skype meetings.
We have a mixed environment, some Zoom Rooms and mostly Polycom enabled rooms that our parent company provides. Once we enabled the Polycom rooms to connect to Zoom we experienced a huge increase in user satisfaction.
We don't use Zoom Phone, yet.
Zoom just works for us. It has a Linux client, that is why we choose Zoom. We needed a single platform for our video conferencing. One of the things I like most about Zoom is the ability to connect to Zoom using a variety of hardware.
Zoom is great for video, promising for voice, but needs more features for chat. This might allow us to eliminate Slack.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
6
Meeting initiation
9
Record meetings / events
8
Desktop sharing
9
Live chat
Not Rated
User authentication
6
Participant roles & permissions
8