What users are saying about
2 Ratings
2 Ratings
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Score 5.4 out of 101
7 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
OpenText Hightail
8.2
Task Management
10000ft
6.0
OpenText Hightail
8.5
Resource Management
10000ft
6.0
OpenText Hightail
Gantt Charts
10000ft
2.0
OpenText Hightail
Scheduling
10000ft
2.0
OpenText Hightail
6.0
Workflow Automation
10000ft
2.0
OpenText Hightail
Team Collaboration
10000ft
1.0
OpenText Hightail
Document Management
10000ft
2.0
OpenText Hightail
Email integration
10000ft
1.0
OpenText Hightail
Timesheet Tracking
10000ft
7.0
OpenText Hightail
Change request and Case Management
10000ft
2.0
OpenText Hightail
Budget and Expense Management
10000ft
7.0
OpenText Hightail
Mobile Access
10000ft
OpenText Hightail
6.7
Search
10000ft
OpenText Hightail
10.0
Visual planning tools
10000ft
OpenText Hightail
10.0

Professional Services Automation

10000ft
5.0
OpenText Hightail
Quotes/estimates
10000ft
6.0
OpenText Hightail
Invoicing
10000ft
2.0
OpenText Hightail
Project & financial reporting
10000ft
7.0
OpenText Hightail

Communication

10000ft
OpenText Hightail
8.4
Notifications
10000ft
OpenText Hightail
8.3
Discussions
10000ft
OpenText Hightail
10.0
Integrates with Gmail and Google Hangouts
10000ft
OpenText Hightail
7.0

File Sharing & Management

10000ft
OpenText Hightail
9.6
Versioning
10000ft
OpenText Hightail
10.0
Video files
10000ft
OpenText Hightail
9.2
Audio files
10000ft
OpenText Hightail
9.3
Document collaboration
10000ft
OpenText Hightail
10.0
Access control
10000ft
OpenText Hightail
8.8
Advanced security features
10000ft
OpenText Hightail
9.8
Device sync
10000ft
OpenText Hightail
10.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Easily send a large PDF to a contact
  • Track when the email is received and when the document is download, even if more than one person downloads it
  • Website is fast and it doesn't take long to upload and send files
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • It would be nice to track who is downloading, not just unknown.
  • Files often expire within a few days, it would be nice if they lasted longer. We sometimes have to resend if the client didn't click right away.
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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No score
No answers yet
No answers on this topic

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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Hightail has the specific features we were looking for and makes it super easy to send large files over email. Its cost and ease of use makes it our preferred solution for sending large files. It doesn't have all the features of Dropbox, but is also lighter weight and tasks can be accomplished faster.
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • Being able to quickly and competently send clients files and content for review is incredibly important. It's one thing to have documents that can be worked on collaboratively in real time. But audio and video files usually need review. Hightail is great for that and has made working with clients a breeze.
  • Efficiency and fast-paced movement are important. Hightail offers very quick interaction with its software. I really like that about the platform and it speeds up my day and workflow.
  • It's hard to put an exact ROI on its use but I would say that, in all the time I've been using Hightail, it's helped add to my bottom line by being able to complete projects faster and provide good service to clients. Would I say that repeat business is a result of using Hightail? Not necessarily, but it's definitely added to my ability to work efficiently and securely with clients. So it's part of the overall picture.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

OpenText Hightail

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Hightail Editions & Modules
OpenText Hightail
Edition
Lite
$01
Pro
$152
Business
Custom2
Teams
$353
1. 100MB per file upload
2. per user, per month
3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-15 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.