What users are saying about

1ShoppingCart

23 Ratings

Brightpearl

278 Ratings

1ShoppingCart

23 Ratings
Score 5.5 out of 101

Brightpearl

278 Ratings
Score 7.2 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

Brightpearl

Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Brightpearl
Product catalog & listings
1ShoppingCart
7.5
Brightpearl
Product management
1ShoppingCart
8.0
Brightpearl
Bulk product upload
1ShoppingCart
9.0
Brightpearl
Branding
1ShoppingCart
7.5
Brightpearl
Mobile storefront
1ShoppingCart
9.0
Brightpearl
Product variations
1ShoppingCart
9.0
Brightpearl
Website integration
1ShoppingCart
7.0
Brightpearl
Visual customization
1ShoppingCart
7.0
Brightpearl
CMS
1ShoppingCart
7.0
Brightpearl

Online Shopping Cart

1ShoppingCart
8.0
Brightpearl
Abandoned cart recovery
1ShoppingCart
9.0
Brightpearl
Checkout user experience
1ShoppingCart
7.0
Brightpearl

Online Payment System

1ShoppingCart
7.5
Brightpearl
eCommerce security
1ShoppingCart
7.5
Brightpearl

eCommerce Marketing

1ShoppingCart
7.5
Brightpearl
Promotions & discounts
1ShoppingCart
8.0
Brightpearl
Personalized recommendations
1ShoppingCart
7.5
Brightpearl
SEO
1ShoppingCart
7.0
Brightpearl

eCommerce Business Management

1ShoppingCart
9.0
Brightpearl
Multi-site management
1ShoppingCart
9.0
Brightpearl
Order processing
1ShoppingCart
9.0
Brightpearl
Inventory management
1ShoppingCart
9.0
Brightpearl
Shipping
1ShoppingCart
9.0
Brightpearl
Custom functionality
1ShoppingCart
9.0
Brightpearl

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
  • Organizing Client Information.
  • Key component to a successful marketing campaign
  • Simplify the order process

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
  • Reporting is a well known area of Brightpearl which needs a lot of work. When creating or editing reports, the one thing you need to report on is, more often than not, missing which is very frustrating.
  • URL changes on each release make bookmarking a pain in the back side. I know there's a start URL but Brightpearl is the only platform I've ever worked with, and we work with many being a cloud distributor, which changes its underlying URL each time it releases new code. This needs to be fixed.
  • There seems to be an ongoing issue with PDF creating in the quotation engine whereby, for unknown reasons, PDFs end up being 0kb in size and are useless. We've raised this many times as I am sure others have also, but it keeps coming back.
  • Exporting and Importing products in particular is a time consuming and complex process made all the more difficult with restrictions on SKU counts and column naming issues. This needs more work for sure.

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Brightpearl8.1
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.3
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.

Support

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 134 answers
Support when called for is always fast and efficient I would have no complaints about the service as problems are fixed usually very quickly. Once a call has been placed the support team is usually very friendly and polite and offers their assistance when asked for. They are also very open and helpful when suggestions for improvements are made.

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.6
Based on 105 answers
Support is a fantastic with Brightpearl. Never have I been on "hold" for more than 5 minutes and most of my questions are answered within minutes

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
1) Brightpearl being a SAAS allowed us to work from anywhere in the world unlike other software we ever tried. 2) Being a small business - Cost of software played a big role. Brightpearl was a winner

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.2
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.

Return on Investment

  • Faster lead conversion, definitely
  • I would say more positive? I only say that because we can integrate with different channels and have more opportunity to sell in different places.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details