What users are saying about

1ShoppingCart

23 Ratings

Brightpearl

280 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Brightpearl

280 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Brightpearl

Brightpearl has been great for us so far, we have much improved customer service levels due to improved stock and inventory levels. We also can accurately display stock levels on our sites as their integration allows the stock to sync across platforms, this allows us to integrate with Visualsoft (our websites), Amazon, eBay and a showroom with an ePos. Brightpearl is probably best suited to businesses where all stock is dispatched from their own location and can struggle with business a bit when drop-shipping from external suppliers is involved.
Gary Murray profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Brightpearl
Product catalog & listings
1ShoppingCart
7.5
Brightpearl
Product management
1ShoppingCart
8.0
Brightpearl
Bulk product upload
1ShoppingCart
9.0
Brightpearl
Branding
1ShoppingCart
7.5
Brightpearl
Mobile storefront
1ShoppingCart
9.0
Brightpearl
Product variations
1ShoppingCart
9.0
Brightpearl
Website integration
1ShoppingCart
7.0
Brightpearl
Visual customization
1ShoppingCart
7.0
Brightpearl
CMS
1ShoppingCart
7.0
Brightpearl

Online Shopping Cart

1ShoppingCart
8.0
Brightpearl
Abandoned cart recovery
1ShoppingCart
9.0
Brightpearl
Checkout user experience
1ShoppingCart
7.0
Brightpearl

Online Payment System

1ShoppingCart
7.5
Brightpearl
eCommerce security
1ShoppingCart
7.5
Brightpearl

eCommerce Marketing

1ShoppingCart
7.5
Brightpearl
Promotions & discounts
1ShoppingCart
8.0
Brightpearl
Personalized recommendations
1ShoppingCart
7.5
Brightpearl
SEO
1ShoppingCart
7.0
Brightpearl

eCommerce Business Management

1ShoppingCart
9.0
Brightpearl
Multi-site management
1ShoppingCart
9.0
Brightpearl
Order processing
1ShoppingCart
9.0
Brightpearl
Inventory management
1ShoppingCart
9.0
Brightpearl
Shipping
1ShoppingCart
9.0
Brightpearl
Custom functionality
1ShoppingCart
9.0
Brightpearl

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
No photo available
  • We're able to tag companies or sales orders for campaigns we run. This helps a great deal because then we can go back and grab just those tags and follow-up accurately and in a timely manner with those clients.
  • We're able to keep a running record of items that are selling out of our inventory. So we can see trends and order product in advance to help through the surges.
  • The ease of use for the sales team is amazing. The team can enter orders quickly and efficiently, which then can be processed by our warehouse in a quicker manner.
Will Thompson profile photo

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
No photo available
  • The ability to pay all bills would help out a great deal. We want to be able to really see our profits and to do that you need all expenses to be seen.
  • A better way of showing packing lists. Right now there is only one packing list. It'd be great if the packers could decide what items are in each box being sent out and then custom packing lists printed out for each package. This way customers know exactly what is in each box.
  • Being able to have decimals on products would be huge. We sell by the square foot or parts of a square foot. 2 decimal points would help us to keep a better inventory count.
Will Thompson profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Brightpearl8.2
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Chris Metropulos profile photo

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

No score
No answers yet
No answers on this topic
Brightpearl7.5
Based on 134 answers
Quick to react and they listen to customers, all staff members have a great attitude and understand business not just software.
Will Starritt profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.5
Based on 105 answers
Using the API is extremely helpful and allows customization. If we had to enter each of our items manually, it would take much longer
Palma Tiberi profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
We have not used any other inventory systems. Before we had Brightpearl, we kept track of inventory via Microsoft Excel sheets. BrightPearl is a vast improvement to our old system.
Palma Tiberi profile photo

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.4
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

  • Faster lead conversion, definitely
No photo available
  • Brightpearl's accounting functions are really helpful and have made our bookkeeping much faster.
Palma Tiberi profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details