What users are saying about
23 Ratings
279 Ratings
23 Ratings
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Score 5.8 out of 101
279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Brightpearl

Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
Joel Graham profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Brightpearl
Product catalog & listings
1ShoppingCart
7.5
Brightpearl
Product management
1ShoppingCart
8.0
Brightpearl
Bulk product upload
1ShoppingCart
9.0
Brightpearl
Branding
1ShoppingCart
7.5
Brightpearl
Mobile storefront
1ShoppingCart
9.0
Brightpearl
Product variations
1ShoppingCart
9.0
Brightpearl
Website integration
1ShoppingCart
7.0
Brightpearl
Visual customization
1ShoppingCart
7.0
Brightpearl
CMS
1ShoppingCart
7.0
Brightpearl

Online Shopping Cart

1ShoppingCart
8.0
Brightpearl
Abandoned cart recovery
1ShoppingCart
9.0
Brightpearl
Checkout user experience
1ShoppingCart
7.0
Brightpearl

Online Payment System

1ShoppingCart
7.5
Brightpearl
eCommerce security
1ShoppingCart
7.5
Brightpearl

eCommerce Marketing

1ShoppingCart
7.5
Brightpearl
Promotions & discounts
1ShoppingCart
8.0
Brightpearl
Personalized recommendations
1ShoppingCart
7.5
Brightpearl
SEO
1ShoppingCart
7.0
Brightpearl

eCommerce Business Management

1ShoppingCart
9.0
Brightpearl
Multi-site management
1ShoppingCart
9.0
Brightpearl
Order processing
1ShoppingCart
9.0
Brightpearl
Inventory management
1ShoppingCart
9.0
Brightpearl
Shipping
1ShoppingCart
9.0
Brightpearl
Custom functionality
1ShoppingCart
9.0
Brightpearl

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • We're able to tag companies or sales orders for campaigns we run. This helps a great deal because then we can go back and grab just those tags and follow-up accurately and in a timely manner with those clients.
  • We're able to keep a running record of items that are selling out of our inventory. So we can see trends and order product in advance to help through the surges.
  • The ease of use for the sales team is amazing. The team can enter orders quickly and efficiently, which then can be processed by our warehouse in a quicker manner.
Will Thompson profile photo

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
No photo available
  • The ability to pay all bills would help out a great deal. We want to be able to really see our profits and to do that you need all expenses to be seen.
  • A better way of showing packing lists. Right now there is only one packing list. It'd be great if the packers could decide what items are in each box being sent out and then custom packing lists printed out for each package. This way customers know exactly what is in each box.
  • Being able to have decimals on products would be huge. We sell by the square foot or parts of a square foot. 2 decimal points would help us to keep a better inventory count.
Will Thompson profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Brightpearl8.2
Based on 12 answers
Brightpearl is a very simple system to use and we are able to be a lot more efficient than we previously were. I would like to keep the contract to enable us to keep things running smoothly and the support for this system is very concise and helpful when it is needed. There is also a lot of potential for it to expand and become more efficient.
Dan Thomas profile photo

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

No score
No answers yet
No answers on this topic
Brightpearl7.5
Based on 133 answers
I never used the customer support as when having trouble we went to our IT guy who was in direct contact with Brightpearl customer support.
Anat Reshef profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.5
Based on 104 answers
I feel we were mostly thrown into the deep water without receiving enough training on the system.The training we received was done prior to us having use of the system so was not very useful.We were given a deadline for questions and then were on our own to figure out things we needed.
Anat Reshef profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
Brightpearl was the only online package that integrated with its different functions well and that had the core requirements of SKU management, CRM, order processing and accounting all on an easy to understand clear format.
Robert Cooke profile photo

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.6
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

  • Faster lead conversion, definitely
No photo available
  • It's enabled us to grow strongly
  • Standardised much of day to day operations
  • Enabled us to leverage our customer base
Will Starritt profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details