What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Digital River Global Commerce
8.5
Product catalog & listings
3dcart
8.0
Digital River Global Commerce
10.0
Product management
3dcart
8.0
Digital River Global Commerce
10.0
Bulk product upload
3dcart
10.0
Digital River Global Commerce
10.0
Branding
3dcart
7.0
Digital River Global Commerce
7.6
Mobile storefront
3dcart
7.0
Digital River Global Commerce
8.7
Product variations
3dcart
8.0
Digital River Global Commerce
9.1
Website integration
3dcart
5.0
Digital River Global Commerce
8.6
Visual customization
3dcart
8.0
Digital River Global Commerce
4.7
CMS
3dcart
5.0
Digital River Global Commerce
7.8

Online Shopping Cart

3dcart
8.0
Digital River Global Commerce
9.3
Checkout user experience
3dcart
8.0
Digital River Global Commerce
9.6
Abandoned cart recovery
3dcart
Digital River Global Commerce
9.1

Online Payment System

3dcart
9.0
Digital River Global Commerce
10.0
eCommerce security
3dcart
9.0
Digital River Global Commerce
10.0

eCommerce Marketing

3dcart
8.0
Digital River Global Commerce
6.7
Promotions & discounts
3dcart
8.0
Digital River Global Commerce
9.1
Personalized recommendations
3dcart
7.0
Digital River Global Commerce
6.0
SEO
3dcart
9.0
Digital River Global Commerce
5.0

eCommerce Business Management

3dcart
6.8
Digital River Global Commerce
7.6
Order processing
3dcart
8.0
Digital River Global Commerce
9.1
Inventory management
3dcart
5.0
Digital River Global Commerce
10.0
Shipping
3dcart
7.0
Digital River Global Commerce
10.0
Custom functionality
3dcart
7.0
Digital River Global Commerce
6.9
Multi-site management
3dcart
Digital River Global Commerce
2.0

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Great customer service and support.
  • Easy to use tools.
  • Very flexible/customizable
Christopher Corbett profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Benjamin Bell profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
Digital River Global Commerce8.6
Based on 5 answers
In the event that I would need a service like this, I would most likely go with Digital River again. There are new organizations offering similar services/products, so a diligent review would still be necessary.
Christopher Corbett profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
Their main benefit over Shopify is the MoR option.
Benjamin Bell profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • More sales and broader reach to consumers. With the web presence of the eCommerce site, Korn/Ferry products were accessible 24 hours/ 7 days a week. Prior to that change, consumers had to call to order products and had to wait on office hours of when a Customer Service Rep was available.
  • Access to data and analytical information for sales. This also allowed for making a more efficient inventory process.
  • Transformed the Customer Service role to Commercial Operations which was a major plus. The position became more a support position (which is what was needed) than what was previously a Data Entry position. This also allowed opportunities for marketing a lot of the eProducts to consumers that the organization had.
No photo available

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details