What users are saying about

3dcart

6 Ratings
Score 7.1 out of 101

Digital River Global Commerce

19 Ratings
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.

Digital River Global Commerce

Korn/Ferry had a very specific brand of product and how it was controlled. Typically an eCommerce site wouldn't have restricted products in which a person would have to call to purchase certain items, while others are available. I believe this was a big difference and slightly difficult for Digital River to help support in the beginning stages. At the time of my 2nd position with Korn/Ferry, I do believe they became much better at the support for the eCommerce site.

Feature Rating Comparison

Online Storefront

3dcart
7.3
Digital River Global Commerce
8.4
Product catalog & listings
3dcart
8.0
Digital River Global Commerce
10.0
Product management
3dcart
8.0
Digital River Global Commerce
10.0
Bulk product upload
3dcart
10.0
Digital River Global Commerce
10.0
Branding
3dcart
7.0
Digital River Global Commerce
7.5
Mobile storefront
3dcart
7.0
Digital River Global Commerce
8.6
Product variations
3dcart
8.0
Digital River Global Commerce
9.0
Website integration
3dcart
5.0
Digital River Global Commerce
8.5
Visual customization
3dcart
8.0
Digital River Global Commerce
4.6
CMS
3dcart
5.0
Digital River Global Commerce
7.6

Online Shopping Cart

3dcart
8.0
Digital River Global Commerce
9.3
Checkout user experience
3dcart
8.0
Digital River Global Commerce
9.5
Abandoned cart recovery
3dcart
Digital River Global Commerce
9.0

Online Payment System

3dcart
9.0
Digital River Global Commerce
10.0
eCommerce security
3dcart
9.0
Digital River Global Commerce
10.0

eCommerce Marketing

3dcart
8.0
Digital River Global Commerce
6.7
Promotions & discounts
3dcart
8.0
Digital River Global Commerce
9.0
Personalized recommendations
3dcart
7.0
Digital River Global Commerce
6.0
SEO
3dcart
9.0
Digital River Global Commerce
5.0

eCommerce Business Management

3dcart
6.8
Digital River Global Commerce
7.5
Order processing
3dcart
8.0
Digital River Global Commerce
9.0
Inventory management
3dcart
5.0
Digital River Global Commerce
10.0
Shipping
3dcart
7.0
Digital River Global Commerce
10.0
Custom functionality
3dcart
7.0
Digital River Global Commerce
6.6
Multi-site management
3dcart
Digital River Global Commerce
2.0

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
  • Creating a more efficient and up-to-date market practice via eCommerce.
  • Providing technical support for both front-end and back-end users of their system.

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
  • Enhancement of the platform is almost impossible. If you need a small task to be done, but one which should be implemented for all customers of Digital River Global Commerce, it'll take a significant amount of time to be deployed.
  • Platform has so many features that even Digital River employees don't know all of them.
  • I think Digital River Global Commerce will be too complicated for small companies. It's definitely for big market players.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Digital River Global Commerce8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Digital River Global Commerce is a powerful tool which hard to compare with others because of its uniqueness. However, because of its massiveness and sometimes сlumsiness, it's easier and more effective to use analogs. Strong sides of Digital River Global Commerce are definitely a wide regional presence and various marketing features, both usually missing in competitor portfolio.

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details