What users are saying about
10 Ratings
22 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.5 out of 101

Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
No photo available

Gong.io

If you have a sales team and do not use Gong.io you are doing yourself a disservice. The analytics are a necessary tool, and I'm honestly not sure how we were able to do comprehensive and ongoing training prior to our utilization of Gong.io. It would only be less appropriate if your business does not hold meetings online.
No photo available

Pros

6sense

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
No photo available

Gong.io

  • Insights into speaking patterns. Being able to see if you need to be more patient or ask more questions is necessary for our sales department.
  • Capturing different topics of conversation. No one wants to have to listen to a 45 minute meeting just to find the snippet of conversation wherein a particular topic came up for just a few moments.
  • Being able to then clip a recording in order to send only the pertinent information to either the client or internally.
  • The ability to organize by team so that only the proper people are able to view their analytics at any given time. It allows for specialized improvements and more exact analytics for each department.
No photo available

Cons

6sense

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
No photo available

Gong.io

  • Searching for calls is not always great -- it doesn't always tag the call with the correct company name.
No photo available

Alternatives Considered

6sense

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available

Gong.io

We use Zoom in conjuncture with Gong.io.UberConference did not offer the analytics that make Gong.io so incredibly useful, nor was it as user friendly or beneficial to the team over all. Google Hangouts also did not offer the analytics, and the recording quality was less than ideal. Often it would be have static when there was none in the original conversation, and the video quality also does not measure up to Gong.io.
No photo available

Return on Investment

6sense

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
No photo available

Gong.io

  • There is no negative impact. It has been positive because I noticed a significant difference in my closing abilities after studying my calls and listening to other calls in Gong.io after one month. I would say Gong.io helped me get to 100 percent of my quota.
  • I saved my manager time by doing the research myself.
  • It enforced our handler training by making me use the training on our calls and tagging those parts for my manager to read. In other companies, we do training, and no one ever uses it.
Lisa Wyse profile photo

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Gong.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison