What users are saying about

6sense

6 Ratings

Gong.io

9 Ratings

6sense

6 Ratings
Score 8.8 out of 101

Gong.io

9 Ratings
Score 9.7 out of 101

Add comparison

Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
No photo available

Gong.io

Gong.io is great for any organization that has customer facing calls on a regular basis. It's an amazing tool for improved note-taking and overall customer-facing/sales skills. Very pleased that my organization decided to invest in Gong.io
Chris Hamborsky profile photo

Pros

  • Quality data
  • Timing for updates
  • Excellent support
Laurie Wheeler profile photo
  • Easy to use and implement for recurring calls.
  • Easy to distribute recordings. No more converting files or uploading to Dropbox, Google Drive, etc.
  • Easy to solicit feedback internally and therefore improve skill set.
No photo available

Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
No photo available
  • I think they could make it a bit simpler to upload a recording made on another app or software to the Gong system. This is possible, but it isn't immediately clear how to do this.
  • Though it happens pretty quickly, having the completed and analyzed recording sooner after the call would be nice. It sometimes takes 20-30 minutes to get the email notification that your recording is ready for review. Again, not a big problem at all, but would be helpful.
Chris Hamborsky profile photo

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available
I've only used Evernote as a comparison tool, but it's very limited compared to Gong. It records, but doesn't sync with our meeting program as far as I know and also does not offer the rich speech analysis that Gong does. Maybe most importantly, there's no library of calls in Evernote to review. The library of calls from numerous people on the team makes it easy to learn from others
Chris Hamborsky profile photo

Return on Investment

  • Revenue growth
  • More productive employees
Laurie Wheeler profile photo
  • Training/Development - The recordings are invaluable educational material and give us the opportunity to review ourselves and learn from others. Especially the highlighting of key words and filler words gives you more insight into what's actually taking place on a call.
  • Note-Taking - Again, the tool makes note-taking much better. You can go back and listen to a call and drill down on key topics since certain words are highlighted.
Chris Hamborsky profile photo

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Gong.io

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details