What users are saying about
8 Ratings

InsideSales.com Predictive PowerDialer

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56 Ratings
8 Ratings
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Score 8.5 out of 101

InsideSales.com Predictive PowerDialer

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56 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
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InsideSales.com Predictive PowerDialer

Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
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Feature Rating Comparison

Preview Dialer

6sense
InsideSales.com Predictive PowerDialer
8.6
Contact preview
6sense
InsideSales.com Predictive PowerDialer
8.0
Dialer-CRM integration
6sense
InsideSales.com Predictive PowerDialer
9.3
Call notes & tags
6sense
InsideSales.com Predictive PowerDialer
8.2
Automatic call logging
6sense
InsideSales.com Predictive PowerDialer
9.1

Core Dialer

6sense
InsideSales.com Predictive PowerDialer
8.8
Outbound dialing
6sense
InsideSales.com Predictive PowerDialer
9.2
Inbound routing
6sense
InsideSales.com Predictive PowerDialer
8.8
Custom caller ID
6sense
InsideSales.com Predictive PowerDialer
8.9
Click-to-call
6sense
InsideSales.com Predictive PowerDialer
9.6
Recorded voicemail drop
6sense
InsideSales.com Predictive PowerDialer
8.0
Dialer contact import
6sense
InsideSales.com Predictive PowerDialer
8.8
Campaign & list management
6sense
InsideSales.com Predictive PowerDialer
8.5

Call Follow-up and Quality Assurance

6sense
InsideSales.com Predictive PowerDialer
8.4
Follow-up calls
6sense
InsideSales.com Predictive PowerDialer
8.9
Dialer reporting & analytics
6sense
InsideSales.com Predictive PowerDialer
8.1
Dialer compliance
6sense
InsideSales.com Predictive PowerDialer
8.3

Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
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  • Organizes your leads based on the parameters you set so you call the hottest leads first.
  • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
  • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • Sometimes the powerdialer doesn't connect and it won't log your calls. This doesn't happen to frequently though.
  • Although you can switch to local presence and show that you're calling from another number, it isn't a feature that is easily done between calls.
  • Displaying short call history would be helpful or if the notes I left in the comments would also show in Salesforce. This would make it easier to know what happened the last time I spoke to this person.
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Usability

No score
No answers yet
No answers on this topic
InsideSales.com Predictive PowerDialer8.2
Based on 5 answers
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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Outreach is great if you need your calls and emails to happen at certain sequences. InsideSales is better for just doing calls and logging tasks in Salesforce. Because PowerDialer does not connect with gmail, I have to go in and send emails and open up another windows to do so. Outreach makes it easy to call and send emails all from one place helping you to be faster in your touch points to reach out to prospects.
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Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
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  • The rate at which I can load record after record increases my productivity
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Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

InsideSales.com Predictive PowerDialer

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details