What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
208 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
280 Ratings

6sense

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
208 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

TrustRadius for Vendors

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
280 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Attribute Ratings

  • 6sense is rated higher in 1 area: Ease of integration
  • TrustRadius for Vendors is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating
  • 6sense and TrustRadius for Vendors are tied in 1 area: Vendor pre-sale

Likelihood to Recommend

8.8

6sense

88%
97 Ratings
9.2

TrustRadius for Vendors

92%
202 Ratings

Likelihood to Renew

6.6

6sense

66%
3 Ratings
8.2

TrustRadius for Vendors

82%
12 Ratings

Usability

7.7

6sense

77%
26 Ratings
7.8

TrustRadius for Vendors

78%
14 Ratings

Availability

9.1

6sense

91%
1 Rating

TrustRadius for Vendors

N/A
0 Ratings

Performance

7.3

6sense

73%
1 Rating

TrustRadius for Vendors

N/A
0 Ratings

Support Rating

8.1

6sense

81%
27 Ratings
9.0

TrustRadius for Vendors

90%
36 Ratings

Implementation Rating

1.0

6sense

10%
2 Ratings
9.0

TrustRadius for Vendors

90%
8 Ratings

Configurability

9.1

6sense

91%
1 Rating

TrustRadius for Vendors

N/A
0 Ratings

Ease of integration

9.1

6sense

91%
1 Rating
9.0

TrustRadius for Vendors

90%
3 Ratings

Product Scalability

9.1

6sense

91%
1 Rating

TrustRadius for Vendors

N/A
0 Ratings

Vendor post-sale

6sense

N/A
0 Ratings
9.1

TrustRadius for Vendors

91%
6 Ratings

Vendor pre-sale

9.1

6sense

91%
1 Rating
9.1

TrustRadius for Vendors

91%
6 Ratings

Likelihood to Recommend

6sense

6sense is the only intent tool that I have engaged with that goes beyond just telling you when folks are surging on keywords. The AI looks at your wins and helps to bubble up accounts that are a strong or moderate fit based on this. It learns from your data and helps sellers focus on the areas they are most likely to win.
Read full review

TrustRadius

TrustRadius for Vendors is well suited for software reviews and information on product capabilities, feature sets, etc. for mid-market and enterprise-level customers who want to review content related to product usage, use cases, benefits, and ROI. TrustRadius for Vendors is well suited for helping companies build their brand awareness, SEO, and digital presence for in-market buyers. TrustRadius has clearly carved out a niche among all software review sites available today that appeals to a lot of mid-market and enterprise-level in-market for software products.
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Pros

6sense

  • 6sense does a fantastic job identifying keywords that potential customers are searching for.
  • 6sense is beneficial in the sense that it shows the various buying stages their potential customers are in.
  • 6sense makes it easy to upload potential client lists that make it easier for me and my team to identify key accounts.
  • 6sense makes it easy to download reports that can be shared with partners.
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TrustRadius

  • The rating scorecard keeps us on track toward our TopRated status goal.
  • TrustQuotes is helpful in maintaining our customer quote library.
  • Reference candidates allows me to see who's raising their hand to be an advocate.
  • Reports enable me to determine which reviews come in through which sources.
  • TrustRadius-led campaigns enable a trusted, third-party request of reviews for our customers.
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Cons

6sense

  • Sometimes the data doesn't align across the platform. I've seen inconsistencies across the data being pushed into SFDC fields, the Sales Insight SFDC application, Google Analytics, and the 6sense platform itself.
  • The worst part of the platform is that 6sense views the same account in different countries as different accounts. We market to global enterprises and no one is going to set up their Salesforce instance with a separate account for every country. It is very limiting when it comes to getting a holistic view of account activity.
  • The company is relatively immature when it comes to business processes and support. I've had tickets outstanding for months and often don't get satisfactory answers about data inconsistencies.
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TrustRadius

  • Sometimes it's unclear what's part of our package vs. the next level of offering - instead of sending us to "talk to sales", a page or even popup that shows what's the next level would be nice to see without having to spend time on a sales call.
  • There's a lot to learn during onboarding - tagging was very high level, a cheat sheet with tips would've been very helpful. I didn't realize until after tagging dozens of reviews that there was a better way for tagging for sorting and filtering, and I don't have time to go back and undo everything.
  • There have been a few occasions where our web widgets would go blank and show no data, even though no changes were made to the code or to the widget filters.
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Pricing Details

6sense

Starting Price

Editions & Modules

6sense editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TrustRadius for Vendors

    Starting Price

    $2,000 per month

    Editions & Modules

    TrustRadius for Vendors editions and modules pricing
    EditionModules
    Customer VoiceStarting at $2k1
    UltimateStarting at $3k2
    Ultimate+Starting at $4k3

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Discounts may apply

    Pricing Info

    Likelihood to Renew

    6sense

    6sense is good but I would like to try Demandbase or others just to see what is out there. Sometimes the contacts or accounts given aren't even in our patch. This doesn't happen much so its no big deal at the end of the day but still any time wasted searching through salesforce or with zoom info is time we could have spent doing activities to actually generate revenue
    Read full review

    TrustRadius

    We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
    Read full review

    Usability

    6sense

    The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
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    TrustRadius

    It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
    Read full review

    Reliability and Availability

    6sense

    So far the one time we ran into issues they were right there to help
    Read full review

    TrustRadius

    No answers on this topic

    Performance

    6sense

    Most of the time pages load quickly and the UX is great there are moments like every platform where it is laggy though
    Read full review

    TrustRadius

    No answers on this topic

    Support Rating

    6sense

    Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
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    TrustRadius

    Everyone on my team who works with TrustRadius has consistently reported great support. The team is easy to work with, and really seems to care about the success of our business. Every once in a while someone from our TrustRadius team forwards one of our reviews to us just to make sure we saw it and recognized that it was a particularly great one. I just love this level of attention with their standard support program.
    Read full review

    Online Training

    6sense

    Great onboarding and training from CS team. No issues what so ever tracking on what they were saying.
    Read full review

    TrustRadius

    No answers on this topic

    Implementation Rating

    6sense

    dont implement it
    Read full review

    TrustRadius

    My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
    Read full review

    Alternatives Considered

    6sense

    The predictive analytics and account stages is great. Wish they had Facebook targeting like Metadata.io does where you can upload a list of business contacts and it matches it to their personal email and you can target on Facebook. Other than that, 6sense is great for prioritizing outreach and making sure you're going after accounts that are in-market.
    Read full review

    TrustRadius

    No answers on this topic

    Scalability

    6sense

    Has been used by a few teams cross functionally and the scalability of this product is great as we continue to grow
    Read full review

    TrustRadius

    No answers on this topic

    Return on Investment

    6sense

    • Increased understanding of our position among competitors in our markets
    • identified several "at risk" accounts before we would have ever known there were any issues.
    • improved our advertising spend by allowing us to hyper target our efforts--saving budget and increasing effectiveness.
    Read full review

    TrustRadius

    • We only started using TrustRadius three months ago, so quantifying the value of the service is challenging since our sales cycles range in duration from 4-18 months. Having said that, we have started sharing the reviews with both inside and outside sales team members and they have expressed enthusiasm about leveraging these 3rd party reviews as part of the prospecting and opportunity management activities.
    • In addition, TrustRadius reviews give our Customer Success Team another data point to help gauge satisfaction as well as opportunities to follow-up when customers describe -- in detail -- issues that were not previously well understood or documented.
    • Lastly, our Product Management Team uses the reviews as 'another' input into their understanding of how our customers are using our products and how our capabilities can be enhanced to deliver greater value.
    Read full review

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