What users are saying about
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Top Rated
102 Ratings
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243 Ratings

6sense

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Top Rated
102 Ratings
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Score 8.6 out of 100

TrustRadius for Vendors

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243 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

6sense

Good for going full ABM and getting insights on your target enterprise accounts. We're still working through training our sales team how to use it, but I can see the value in terms of the information available and allowing them to prioritize which accounts to go after and when.Not great if you're selling into SMBs as info on these companies can be somewhat limited and the pricepoint of the platform may not make sense.
Anonymous | TrustRadius Reviewer

TrustRadius for Vendors

Any technology vendor of size or scale who wants to have real feedback from real users so that prospects can make well-informed decisions.If you are a smaller firm with a small customer base or have a lot of large competitors, it will be more challenging for you. But if you've got a great product and raving fan customers, TrustRadius can benefit your organization.
Anonymous | TrustRadius Reviewer

Pros

6sense

  • Their predictive analytics has thus far proven to be incredibly accurate
  • The UI is intuitive and provides a very good user experience
  • Their implementation process was excellent! What might have been overwhelming and cumbersome was made simple and easy to understand.
Kyle Evilsizor | TrustRadius Reviewer

TrustRadius for Vendors

  • Detailed product reviews, most are 300 words or more.
  • Custom questions for prospects and us to learn more about how customers use the product and how it's benefitted them.
  • Cons and insights from customers are excellent feedback for the product team on how to evolve the product.
  • Easy to manage, tag, and filter reviews into usable quotes in the web widgets, as well as for us to use in our email marketing.
  • Insights into large accounts researching our products and our competitors.
Benjamin Liu | TrustRadius Reviewer

Cons

6sense

  • Next Best Action feature - this feature is loved by our sales teams as it gives visibility to individuals within accounts whom we have in our CRM, and those that we do not and should be pursued by sales. as part of the "talking points," it would be great to add the competing technologies, and not only highlight the marketing activities done by the individual.
Anonymous | TrustRadius Reviewer

TrustRadius for Vendors

  • Running email campaigns to source reviews has been great, but it would be awesome if my customer success rep gave me more suggestions of ways to source reviews. They do advise that we source reviews through our marketing newsletter and other client portals, but it'd be a huge plus if they helped us think of more creative ways to source reviews.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

6sense

6sense 1.0
Based on 1 answer
product is buggy and I have lost all confidence and support is terrible.
Anonymous | TrustRadius Reviewer

TrustRadius for Vendors

TrustRadius for Vendors 8.4
Based on 11 answers
We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
Alexandra McWethy | TrustRadius Reviewer

Usability

6sense

6sense 7.7
Based on 25 answers
The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
Jim Barron | TrustRadius Reviewer

TrustRadius for Vendors

TrustRadius for Vendors 7.7
Based on 14 answers
It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
Meredith Lea Barber | TrustRadius Reviewer

Support Rating

6sense

6sense 7.9
Based on 26 answers
Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
Cay Gliebe | TrustRadius Reviewer

TrustRadius for Vendors

TrustRadius for Vendors 8.0
Based on 33 answers
Everyone on my team who works with TrustRadius has consistently reported great support. The team is easy to work with, and really seems to care about the success of our business. Every once in a while someone from our TrustRadius team forwards one of our reviews to us just to make sure we saw it and recognized that it was a particularly great one. I just love this level of attention with their standard support program.
Stacy Nawrocki | TrustRadius Reviewer

Implementation Rating

6sense

6sense 1.0
Based on 1 answer
dont implement it
Anonymous | TrustRadius Reviewer

TrustRadius for Vendors

TrustRadius for Vendors 9.0
Based on 8 answers
My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
Tami Andrews | TrustRadius Reviewer

Alternatives Considered

6sense

Based on my team's collective feedback, we just felt that Demandbase fell short of some of the capabilities we expected it to have and have also had a much more positive experience with the 6sense customer success team as well
Stephanie Pennell | TrustRadius Reviewer

TrustRadius for Vendors

No answers on this topic

Return on Investment

6sense

  • Increased understanding of our position among competitors in our markets
  • identified several "at risk" accounts before we would have ever known there were any issues.
  • improved our advertising spend by allowing us to hyper target our efforts--saving budget and increasing effectiveness.
Kyle Evilsizor | TrustRadius Reviewer

TrustRadius for Vendors

  • We only started using TrustRadius three months ago, so quantifying the value of the service is challenging since our sales cycles range in duration from 4-18 months. Having said that, we have started sharing the reviews with both inside and outside sales team members and they have expressed enthusiasm about leveraging these 3rd party reviews as part of the prospecting and opportunity management activities.
  • In addition, TrustRadius reviews give our Customer Success Team another data point to help gauge satisfaction as well as opportunities to follow-up when customers describe -- in detail -- issues that were not previously well understood or documented.
  • Lastly, our Product Management Team uses the reviews as 'another' input into their understanding of how our customers are using our products and how our capabilities can be enhanced to deliver greater value.
Mauricio Barberi | TrustRadius Reviewer

Screenshots

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrustRadius for Vendors

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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