What users are saying about

Actiance

2 Ratings

AgoraPulse

Top Rated
265 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
No photo available

AgoraPulse

AgoraPulse excels with multi-platform scheduling and queueing evergreen content for regular re-use. It lacks a unified inbox currently and could benefit from beefing up its Instagram listening features and LinkedIn image publishing.
Jason Glogau profile photo

Feature Rating Comparison

Listening/monitoring

Actiance
AgoraPulse
8.1
Boolean keyword searches
Actiance
AgoraPulse
7.8
Filtering out noise/spam
Actiance
AgoraPulse
7.1
Sentiment analysis
Actiance
AgoraPulse
9.1
Broad channel coverage
Actiance
AgoraPulse
8.5

Publishing

Actiance
AgoraPulse
8.1
Content planning and scheduling
Actiance
AgoraPulse
8.8
Audience targeting
Actiance
AgoraPulse
6.7
Content optimization
Actiance
AgoraPulse
9.1
Workflow management
Actiance
AgoraPulse
7.9

Engagement

Actiance
AgoraPulse
7.5
Automated routing and prioritization
Actiance
AgoraPulse
6.4
Customer interaction histories
Actiance
AgoraPulse
8.4
Bulk actions
Actiance
AgoraPulse
7.9

Marketing

Actiance
AgoraPulse
7.6
Lead generation
Actiance
AgoraPulse
6.5
Content marketing
Actiance
AgoraPulse
9.1
Paid media management
Actiance
AgoraPulse
8.2
Campaigns and promotions
Actiance
AgoraPulse
6.7

Channel coverage/integration

Actiance
AgoraPulse
8.6
Twitter
Actiance
AgoraPulse
9.2
Facebook
Actiance
AgoraPulse
8.9
Instagram
Actiance
AgoraPulse
7.8

Reporting/analytics

Actiance
AgoraPulse
7.3
Campaign success analytics
Actiance
AgoraPulse
7.6
Real-time tracking
Actiance
AgoraPulse
7.4
Competitor analysis
Actiance
AgoraPulse
6.9

Account management

Actiance
AgoraPulse
7.4
Role-based user permissions & privileges
Actiance
AgoraPulse
8.3
Mobile access
Actiance
AgoraPulse
6.6

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
No photo available
  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

Usability

No score
No answers yet
No answers on this topic
AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo

Support

No score
No answers yet
No answers on this topic
AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Implementation

No score
No answers yet
No answers on this topic
AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actiance Editions & Modules
Actiance
Additional Pricing Details

Actiance More Information

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information