What users are saying about

ActiveDEMAND

3 Ratings

eTrigue

25 Ratings

ActiveDEMAND

3 Ratings
Score 10 out of 101

eTrigue

25 Ratings
Score 6 out of 101

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Likelihood to Recommend

ActiveDEMAND

When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
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eTrigue

The platform is most scalable-- works for small and large companies alike. Key for most of our clients is the little to no IT support required to implement and run the platform. I would definitely explore this when looking at a marketing automation platform beyond the "batch and blast" solutions. We've yet to have an issue working with our clients' sales and/or marketing teams to implement. And most of our clients work in the platform independent of the programs we run; are able to set up acampaign, upload lists and/or pull for CRM, and run reports on their own in very short turn.
Beryl Israel profile photo

Feature Rating Comparison

Email & Online Marketing

ActiveDEMAND
9.5
eTrigue
6.3
WYSIWYG email editor
ActiveDEMAND
9.2
eTrigue
7.0
Dynamic content
ActiveDEMAND
9.6
eTrigue
6.0
Ability to test dynamic content
ActiveDEMAND
9.6
eTrigue
8.6
Landing pages
ActiveDEMAND
9.0
eTrigue
7.0
A/B testing
ActiveDEMAND
9.6
eTrigue
6.0
Mobile optimization
ActiveDEMAND
9.6
eTrigue
5.0
Email deliverability
ActiveDEMAND
9.6
eTrigue
4.0
List management
ActiveDEMAND
9.2
eTrigue
6.0
Triggered drip sequences
ActiveDEMAND
9.6
eTrigue
7.0

Lead Management

ActiveDEMAND
9.0
eTrigue
6.3
Lead nurturing
ActiveDEMAND
9.6
eTrigue
6.0
Lead scoring and grading
ActiveDEMAND
9.0
eTrigue
7.0
Data quality management
ActiveDEMAND
8.6
eTrigue
6.0
Automated sales alerts and tasks
ActiveDEMAND
8.6
eTrigue
6.0

Campaign Management

ActiveDEMAND
9.4
eTrigue
6.8
Calendaring
ActiveDEMAND
9.6
eTrigue
8.6
Event/webinar marketing
ActiveDEMAND
9.2
eTrigue
5.0

Social Media Marketing

ActiveDEMAND
8.6
eTrigue
6.7
Social sharing and campaigns
ActiveDEMAND
8.6
eTrigue
5.0
Social profile integration
ActiveDEMAND
8.6
eTrigue
8.3

Reporting & Analytics

ActiveDEMAND
9.2
eTrigue
6.7
Dashboards
ActiveDEMAND
8.8
eTrigue
7.0
Standard reports
ActiveDEMAND
9.2
eTrigue
6.0
Custom reports
ActiveDEMAND
9.6
eTrigue
7.0

Platform & Infrastructure

ActiveDEMAND
9.6
eTrigue
4.8
API
ActiveDEMAND
9.0
eTrigue
6.0
Role-based workflow & approvals
ActiveDEMAND
9.0
eTrigue
6.0
Customizability
ActiveDEMAND
9.6
eTrigue
6.0
Integration with Salesforce.com
ActiveDEMAND
10.0
eTrigue
9.0
Integration with Microsoft Dynamics CRM
ActiveDEMAND
10.0
eTrigue
1.0
Integration with SugarCRM
ActiveDEMAND
10.0
eTrigue
1.0

Pros

  • Template development and brand management - ActiveDEMAND makes it simple to maintain your brand identity and a consistent look and feel across campaigns using templates and brand identities that are easy to set up and easy to incorporate into every piece of collateral you develop.
  • Use of variables for replicated content - This is super convenient! Templates can be created and then the campaign can be cloned (in its entirety or just the assets you need) and reused allowing for simple updates to be made to the variables in minutes. This makes executing campaigns very simple and quick once your templates are built the way you want them.
  • Responsive design - This is a MUST in modern digital marketing and ActiveDEMAND does this really well. You can view all screen size renders as previews as you build your assets and all the modules are built to work with responsive technology so you can be confident that the assets you create and share with customers won't break and will look great on all devices.
  • It just works. - Everything from creating logic steps to editing the items you create just works really really well.
  • Support - the support team has been amazing. Live chat and ticket submission facilities make it easy to get help when you need it and tickets are resolved quickly and effectively. There is also a good knowledge base of self help articles available online.
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  • Really easy to use. We can build a campaign in about 30 minutes and our new hires can learn to use it very quickly.
  • Free phone support.
  • I can always get someone to help me and they actually return calls quicker than most all companies.
  • We are able to create campaigns before we finish all the assets. We can launch, then change the flow and add assets when they are ready.
  • Integration with Google AdWords is very easy to setup, and has lots of ROI and campaign peformance reporting.
Paul Normandin profile photo

Cons

  • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
  • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
  • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
  • I also wish the reports autorefreshed more frequently.
  • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
  • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
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  • The new advanced reporting that was just released solved any complaints we had.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
eTrigue9.7
Based on 21 answers
It met all our needs and expectations. Great customer support in the rare occasions we needed help. Started seeing quick business results.
Pendy Pendyala profile photo

Usability

No score
No answers yet
No answers on this topic
eTrigue8.9
Based on 4 answers
Having used Marketo, Act-On, and Pardot, eTrigue is MUCH easier to use and easier to train new team members to use.
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Support

No score
No answers yet
No answers on this topic
eTrigue8.8
Based on 4 answers
Been very happy with their responsiveness and ability to resolve issues
Pendy Pendyala profile photo

Implementation

No score
No answers yet
No answers on this topic
eTrigue8.4
Based on 3 answers
You will need to think about which users you want to have each role, and the features allowed in each role. You should watch the training videos before you get live training. It saved us several hours as they had already answered 90% of our questions.
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Alternatives Considered

ActiveDEMAND is much more robust than most of the above products. It does more and provides more detailed analytics. It is also very user friendly. The user interface is nice and it is very easy to navigate the tool. The brand identity and replicated content are two areas where ActiveDEMAND really shines compared to competitors.
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mid range pricing, offered quite a bit like other vendors, but missing some functionality.
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Return on Investment

  • Simplified email marketing and event management
  • Better tracking of leads
  • Better intelligence about which initiatives are working well and where future opportunities lie
  • Less reliant on IT department/third party to execute our online marketing
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  • Just knowing what is happening on our site. The knowledge is power.
  • Real time lead follow up gives us a much better contact success rate.
  • The reporting function allows me to see where people are coming from to know which partners are most important to the growth of our business.
Jeff Meyer profile photo

Pricing Details

ActiveDEMAND

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ActiveDEMAND Editions & Modules
ActiveDEMAND
Edition
Call Tracking
$31
Email Marketer
$72
Small Business Marketer
$692
Corporate Marketer
$1992
Agency Marketer
$7992
1. Per Phone Number/mth
2. Per Month [Unlimited Users]
Additional Pricing Details

eTrigue

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
eTrigue Editions & Modules
eTrigue
Edition
eTrigue DemandCenter pricing begins at:
$6001
1. complete
Additional Pricing Details
https://www.etrigue.com/pricing/