What users are saying about

Adobe Acrobat DC

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
724 Ratings

DocuSign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
286 Ratings

Adobe Acrobat DC

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
724 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

DocuSign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
286 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Acrobat DC

People who are editing documents frequently, especially PDF documents, will really benefit from Adobe Acrobat DC. Also, people are creating simple graphics for distribution to their consumers will benefit from using Adobe Acrobat DC. People who are not frequently editing PDFs, or who do not need to edit PDFs at all will do fine with the free version of Adobe Acrobat Reader.
Kelsey Arnold profile photo

DocuSign

Very well suited for small to large scale signature sharing between multiple parties. We use this for our closings of large-scale private equity mergers and acquisitions and all sides appreciate the efficiency and ease of use that is so typical to DocuSign's products -- truly the leader in the eSignature industry.
Olivia Crellin profile photo

Pros

  • Adobe Acrobat DC is very easy to use to edit already created PDF documents. I work with multiple agreement documents in our organization, and with Adobe Acrobat DC, I can modify the individual agreement forms to personalize to each document.
  • Adobe Acrobat DC is a great tool to create documents, such as flyers or graphics, to distribute on digital marketing platforms. It is very easy to edit the document as you work on it and allows for great creative work.
  • Adobe Acrobat DC allows me to convert formats easily. I am able to move things that are PDFs to Word Documents or PDFs to JPEG images so I can post the created content on our digital marketing platforms.
Kelsey Arnold profile photo
  • Efficiency.
  • User friendly.
  • Various functions.
Olivia Crellin profile photo

Cons

  • What I like the least is its high price. A month is quite expensive. I would like for that price at least to be more agile using heavy pdfs.
  • Sometimes it is not very intuitive to use. Some functions seem hidden to the user.
  • Opening the large pdf documents it makes it to hang
Odalys Diaz profile photo
  • More robust feature set.
  • Ability to customize tool to fit your company's brand standards.
  • Better pricing.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
DocuSign8.6
Based on 9 answers
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Tony Woods, PHR, CIPD profile photo

Usability

Adobe Acrobat DC8.0
Based on 1 answer
Overall, Adobe Acrobat DC provides an easy user interface. The program can take some time to get used to, just like most programming you use, but once the software is understood it is very easy for users to use. Compared to many programs this is very easy for people to use.
Kelsey Arnold profile photo
DocuSign9.8
Based on 5 answers
The products is well built and it is easy to understand the high level features. However, when I created my 1st form with the product, the learning curve was pretty steep. It required quite a bit of trial and error. For instance, our form required a credit card number. We didn't want this data to be visible, but the workflow included an email confirmation with a PDF attached. It took me a while to figure out how to make sure that the credit card number was not sent in this confirmation email. It actually required me to call their customer service line.
No photo available

Performance

Adobe Acrobat DC8.0
Based on 1 answer
Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.
Kelsey Arnold profile photo
DocuSign9.0
Based on 1 answer
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
DocuSign10.0
Based on 6 answers
DocuSign support is very responsive, however we do not rely on them as the system is very intuitive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
DocuSign10.0
Based on 3 answers
DocuSign is easy to use and implement across a broad range of computer literacy levels. It was very easy to mirror our existing paper process in an electronic form using DocuSign's software.
No photo available

Alternatives Considered

There's a lot of alternative programs that can edit or manipulate PDF files, but Adobe Acrobat DC is definitely full-featured and ticks all of the boxes of what the application should be able to do. The program is constantly adding new features that are beyond the scope of what we need to use the application for, but it is always nice to see that they are always working on improving the functionality of the program.
No photo available
DocuSign offers a mix of being fairly well known and along with offering an extensive toolkit and many options. While in most cases I am more than willing to use the smaller, more agile, contender's product. In the legal space, there is some comfort that is derived from a well established/known entity.
Ben Lachman profile photo

Return on Investment

  • Helps me make last minute adjustments to documents before a meeting or a presentation
No photo available
  • Faster signature authorization process.
  • Enables team members to spend more time executing on their core job vs pushing paper.
  • Enables contracts to be easily searchable.
  • Enables better security and controls for your IT team.
No photo available

Pricing Details

Adobe Acrobat DC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DocuSign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details