Adobe Acrobat DC vs DocuSign | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 900 reviews and ratings

Score 8.7 out of 10

Based on 320 reviews and ratings

Pros

I like the fill and sign feature.
Synching feature is very nice.
Simplicity for basic tasks with a PDF, although then the thing gets a bit complicated. It has quite a lot of options

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Police Aide III

City of Fort LauderdaleGovernment Administration, 1001-5000 employees

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Simple, easy to use interface.
Integrates well with other tools/platforms.
Fast and convenient.
Works on the go on mobile devices.
Responsive produce development team.

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Verified User

Executive in Finance and Accounting

Internet Company, 1001-5000 employees

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Cons

Can't think of any

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NEJM Insights Council

NEJM GroupMarket Research, 11-50 employees

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It would be great if they could program the document reader to recognize blanks and the word "date" and "initial" and check my document for missing action assignments so I don't miss any signing points.
It would be great if I could copy people on a send report...i.e. send the title company a list of people signing, the order, and everyone who is scheduled to get a copy of the fully executed document. I can see what I set up but I haven't found a way to "show my work" to others.
It would be great if I could assign roles to people so the program could check for accuracy against the words in the documents. For example, I program Joe as the Seller. Then if i accidentally assign Joe to sign too close to the work Buyer it would let me know to check my work.

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Transaction Management Specialist

CBREReal Estate, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

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DocuSign 10.0

Based on 10 answers

It facilitates exchanges of contracts, tax documents and legal materials electronically and that DocuSign’s features include authentication services, user identity management and workflow automation making it easier for the creator and signers.

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Sr Business Analyst

Wellpoint AnthemHospital & Health Care, 10,001+ employees

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Usability

Adobe Acrobat DC 7.0

Based on 5 answers

On the one time it works per day is straight forward but because of the bugs is totally unreliable

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Director

Procida LtdCivil Engineering, 1-10 employees

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DocuSign 8.0

Based on 8 answers

I think it is pretty easy to use from an end-user perspective. When I receive a document I need to sign, I know straight from the beginning which area I need to sign. There is the possibility of designing a signature automatically for you which is pretty convenient and accelerates the process.

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Client Manager

Optiv IncComputer & Network Security, 1001-5000 employees

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Performance

Adobe Acrobat DC 6.8

Based on 5 answers

System does not work, so has to get lowest rating

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Director

Procida LtdCivil Engineering, 1-10 employees

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DocuSign 9.0

Based on 1 answer

No answer on this topic is available.

Support

Adobe Acrobat DC 8.4

Based on 17 answers

I have never had to use their support, so N/A for me.

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Verified User

Project Manager in Professional Services

Management Consulting Company, 1-10 employees

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DocuSign 8.6

Based on 8 answers

I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours

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Enterprise Development Manager

Guaranteed RateFinancial Services, 1001-5000 employees

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Implementation

No score

No answers yet

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DocuSign 10.0

Based on 3 answers

Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.

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Verified User

Executive in Corporate

Internet Company, 11-50 employees

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Alternatives Considered

Adobe Acrobat uses the standard of the best PDF solution we know. It provides the necessary tools to create, edit and sign PDF files anywhere. Get the necessary tools to speed up the installation and manage the updates. You can be sure that the PDF files of the company will be protected thanks to this tool; automating processes with documents and enjoying trusted electronic signatures for all areas of the Organization. It is the safe and simple way to sign and manage documents on any device

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Analista financiero

BANCA PUBLICABanking, 201-500 employees

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I personally have not used any other program. The decision to use DocuSign was not my choice. I am happy with the choice that was decided upon by others.

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Andrew J. Wright

Senior Solar Energy Consultant at RGS Energy

RGS EnergyRenewables & Environment, 51-200 employees

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Return on Investment

Employee efficiency. This has improved employee efficiency (which saves costs) in being able to share comments electronically in pdfs rather than have to meet in person.
International collaboration. This allows for more international collaboration, which can extend the reach of visibility of the organization and thereby the breadth of customers attracted.
Cost. Given the high cost of the program, some could argue that it decreases ROI when there are other free options available that have slightly more limited functionality.

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Elizabeth Minton

Assistant Professor of Marketing

University of WyomingHigher Education, 10,001+ employees

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Allows me to secure customer renewals
Allows me to sign my own internal comp plan

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Verified User

Account Manager in Sales

Computer Software Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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