Adobe Acrobat Sign vs. ShareFile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
ShareFile
Score 8.4 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$52.80
per month 3 users (minimum)
Pricing
Adobe Acrobat SignShareFile
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Advanced
$16.00
per month per user (minimum 3 users)
Premium
$25.00
per month per user (minimum 3 users)
Industry Advantage
$41.67
per month per user (minimum 3 users)
Virtual Data Room
$67.50
per month per user (minimum 5 users)
Offerings
Pricing Offerings
Adobe Acrobat SignShareFile
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
Adobe Acrobat SignShareFile
Considered Both Products
Adobe Acrobat Sign

No answer on this topic

ShareFile
Chose ShareFile
I use ShareFile because it is simple and offers easy use of esignatures - and unlimited. DocuSign is getting expensive and charges often on a per "envelope" basis which doesn't work for me.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Adobe Acrobat SignShareFile
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
ShareFile
8.8
78 Ratings
4% above category average
Versioning00 Ratings8.160 Ratings
Video files00 Ratings9.148 Ratings
Audio files00 Ratings9.544 Ratings
Document collaboration00 Ratings7.767 Ratings
Access control00 Ratings9.273 Ratings
File search00 Ratings8.774 Ratings
Device sync00 Ratings9.059 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
ShareFile
9.2
73 Ratings
6% above category average
User and role management00 Ratings9.466 Ratings
File organization00 Ratings9.973 Ratings
Device management00 Ratings8.456 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
ShareFile
7.8
74 Ratings
9% below category average
Performance00 Ratings7.670 Ratings
Reliability00 Ratings7.973 Ratings
Storage Reports00 Ratings8.057 Ratings
Best Alternatives
Adobe Acrobat SignShareFile
Small Businesses
PandaDoc
PandaDoc
Score 9.1 out of 10
SugarSync
SugarSync
Score 7.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
DocuSign
DocuSign
Score 8.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignShareFile
Likelihood to Recommend
7.8
(227 ratings)
8.8
(101 ratings)
Likelihood to Renew
8.0
(30 ratings)
9.1
(8 ratings)
Usability
8.1
(193 ratings)
9.1
(19 ratings)
Availability
9.0
(5 ratings)
9.1
(1 ratings)
Performance
9.0
(4 ratings)
9.1
(14 ratings)
Support Rating
7.4
(164 ratings)
1.0
(14 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
9.1
(3 ratings)
Configurability
9.0
(3 ratings)
5.6
(2 ratings)
Ease of integration
5.0
(2 ratings)
1.0
(1 ratings)
Product Scalability
8.0
(3 ratings)
1.0
(1 ratings)
Vendor post-sale
9.0
(2 ratings)
9.1
(1 ratings)
Vendor pre-sale
9.0
(2 ratings)
9.1
(1 ratings)
User Testimonials
Adobe Acrobat SignShareFile
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
Read full review
ShareFile
Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
Read full review
Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
Read full review
ShareFile
  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Read full review
Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
Read full review
ShareFile
  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Read full review
Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Read full review
ShareFile
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
Read full review
ShareFile
The software has never been down when I needed to use it.
Read full review
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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ShareFile
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Read full review
ShareFile
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Read full review
Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
Read full review
ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
Read full review
ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
Read full review
ShareFile
  • It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
  • The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
  • From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

ShareFile Screenshots

Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature