Adobe Acrobat vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
DocuWare
Score 9.4 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
Adobe AcrobatDocuWare
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
Base
$300
per month
Enterprise
1,500
per month
Pro
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Large Enterpriser
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Offerings
Pricing Offerings
Adobe AcrobatDocuWare
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatDocuWare
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Adobe AcrobatDocuWare
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Medium-sized Companies
MSB Docs
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Score 9.4 out of 10
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Score 9.4 out of 10
Enterprises
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Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
Adobe AcrobatDocuWare
Likelihood to Recommend
8.9
(550 ratings)
9.0
(7 ratings)
Likelihood to Renew
9.6
(28 ratings)
9.0
(1 ratings)
Usability
9.0
(238 ratings)
7.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
6.9
(9 ratings)
-
(0 ratings)
Support Rating
8.2
(57 ratings)
9.0
(2 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.3
(10 ratings)
-
(0 ratings)
Configurability
8.5
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
-
(0 ratings)
Product Scalability
6.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatDocuWare
Likelihood to Recommend
Adobe
In Human Resources, hiring new employees has many steps that can easily be forgotten about. Adobe Acrobat is a tool to make onboarding not only easier, but more efficient, and a great way to keep record of all pre-employment requirements. When hiring a candidate quickly, there is not always time for in-person onboarding. You can send policies and agreements out for signature using Adobe Acrobat. It is easy for the recipient to navigate, and they are able to keep a record for themselves. All changes are time-stamped, making for great record keeping and capturing of this process.
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DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
Adobe
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Cons
Adobe
  • When editing text, it can sometimes get a little tricky getting paragraphs to line back up if too much is added
  • Paragraph grouping needs to be a little better when editing. Often times sentences with be split into two separate text blocks
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DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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DocuWare
Docuware has become a vital part of our organization.
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Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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DocuWare
Fairly intuitive for average users.
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Reliability and Availability
Adobe
The software is readily available and rarely has application errors.
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DocuWare
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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DocuWare
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Online Training
Adobe
Easy to follow and understand
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DocuWare
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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DocuWare
No answers on this topic
Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
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DocuWare
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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DocuWare
No answers on this topic
Return on Investment
Adobe
  • Savings of time trying to format documents correctly; PDFs hold their format.
  • Ease of transfer for print-ready or larger file types.
  • It has empowered multiple "non-designer" users to manipulate PDFs in minor ways, saving our design team time and allowing them to use their resources/time on other, more complex projects.
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DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.