What users are saying about
58 Ratings
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Score 7.8 out of 101
17 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

PrestaShop

It's good if you want to use it as is, maybe with some modules. Developing for it is a totally different issue and I don't recommend it unless there is a full team of experienced developers, and/or an outsourced prestashop team.
Shay O'Neil profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
PrestaShop
WYSIWYG email editor
Adobe Business Catalyst
2.5
PrestaShop
Dynamic content
Adobe Business Catalyst
9.0
PrestaShop
Ability to test dynamic content
Adobe Business Catalyst
7.6
PrestaShop
Landing pages
Adobe Business Catalyst
6.7
PrestaShop
A/B testing
Adobe Business Catalyst
7.0
PrestaShop
Mobile optimization
Adobe Business Catalyst
8.0
PrestaShop
Email deliverability
Adobe Business Catalyst
8.1
PrestaShop
List management
Adobe Business Catalyst
3.2
PrestaShop
Triggered drip sequences
Adobe Business Catalyst
6.8
PrestaShop

Lead Management

Adobe Business Catalyst
1.8
PrestaShop
Lead nurturing
Adobe Business Catalyst
1.8
PrestaShop
Lead scoring and grading
Adobe Business Catalyst
2.2
PrestaShop
Data quality management
Adobe Business Catalyst
1.5
PrestaShop
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
PrestaShop

Campaign Management

Adobe Business Catalyst
2.4
PrestaShop
Calendaring
Adobe Business Catalyst
2.5
PrestaShop
Event/webinar marketing
Adobe Business Catalyst
2.3
PrestaShop

Social Media Marketing

Adobe Business Catalyst
8.2
PrestaShop
Social sharing and campaigns
Adobe Business Catalyst
7.8
PrestaShop
Social profile integration
Adobe Business Catalyst
8.6
PrestaShop

Reporting & Analytics

Adobe Business Catalyst
7.1
PrestaShop
Dashboards
Adobe Business Catalyst
8.0
PrestaShop
Standard reports
Adobe Business Catalyst
7.1
PrestaShop
Custom reports
Adobe Business Catalyst
6.1
PrestaShop

Platform & Infrastructure

Adobe Business Catalyst
6.4
PrestaShop
API
Adobe Business Catalyst
7.1
PrestaShop
Role-based workflow & approvals
Adobe Business Catalyst
7.0
PrestaShop
Customizability
Adobe Business Catalyst
6.0
PrestaShop
Integration with Salesforce.com
Adobe Business Catalyst
5.5
PrestaShop

Online Storefront

Adobe Business Catalyst
PrestaShop
6.1
Product catalog & listings
Adobe Business Catalyst
PrestaShop
7.0
Product management
Adobe Business Catalyst
PrestaShop
7.0
Bulk product upload
Adobe Business Catalyst
PrestaShop
4.9
Branding
Adobe Business Catalyst
PrestaShop
5.4
Mobile storefront
Adobe Business Catalyst
PrestaShop
5.4
Product variations
Adobe Business Catalyst
PrestaShop
6.4
Website integration
Adobe Business Catalyst
PrestaShop
6.0
Visual customization
Adobe Business Catalyst
PrestaShop
6.0
CMS
Adobe Business Catalyst
PrestaShop
6.9

Online Shopping Cart

Adobe Business Catalyst
PrestaShop
7.2
Abandoned cart recovery
Adobe Business Catalyst
PrestaShop
7.9
Checkout user experience
Adobe Business Catalyst
PrestaShop
6.4

Online Payment System

Adobe Business Catalyst
PrestaShop
6.9
eCommerce security
Adobe Business Catalyst
PrestaShop
6.9

eCommerce Marketing

Adobe Business Catalyst
PrestaShop
7.0
Promotions & discounts
Adobe Business Catalyst
PrestaShop
7.0
Personalized recommendations
Adobe Business Catalyst
PrestaShop
8.1
SEO
Adobe Business Catalyst
PrestaShop
5.9

eCommerce Business Management

Adobe Business Catalyst
PrestaShop
6.1
Multi-site management
Adobe Business Catalyst
PrestaShop
3.9
Order processing
Adobe Business Catalyst
PrestaShop
7.0
Inventory management
Adobe Business Catalyst
PrestaShop
6.5
Shipping
Adobe Business Catalyst
PrestaShop
6.9
Custom functionality
Adobe Business Catalyst
PrestaShop
6.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Administration panel is easy and essential
  • Product configuration is ready to go and product page comes with lots of information
  • It doesn't require huge server resources
Marco Casieri profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.
Shay O'Neil profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
We did not select it, the team before us selected it because it was free. All development was outsourced to a prestashop team.
Shay O'Neil profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The CMS has been a great tool to use to close a deal.
  • Assists those who do not have much experience with back end programing.
  • The platform is far more secure because of their closed source code than platforms like wordpress or joomla.
Joel Lowther profile photo
  • Not sure, it is the only e-commerce platform we have used.
Shay O'Neil profile photo

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PrestaShop

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details