What users are saying about
102 Ratings

PandaDoc

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35 Ratings
102 Ratings
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Score 7.8 out of 101

PandaDoc

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35 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

PandaDoc

PandaDoc is ok for a small business with a small set of templated proposals that don't require much customization or localization. If you have to maintain many similar proposals with small differences to suit specific regions or scenarios, then document consistency and updating become a nightmare. Does a good job at sending a document to a recipient for review and signing. Analytics are basic but seem to be accurate.
Ryan Freeman profile photo

Pros

  • eSign is very easy for the end user. Clients rarely have issues receiving/reviewing and following the instructions to sign the document.
  • The "Manage" section in the eSign interface is very handy. In a quick snap shot I can see agreements we have outstanding, the ones I need to sign, as well as all of the recently signed and/or cancelled. Rather than having to check with the employee who issued the agreement as to its status, I can just check there.
  • I really like the reminder functionality as well as the history log for each document. Before we reach out to a client who hasn't signed their agreement we can check to see whether or not they've viewed it (including the specific date and time) and we can easily send them a friendly reminder.
No photo available
  • Ease of presentation online.
  • Reduces closing time.
  • Allows for ease of signature capture.
  • Storage and management of pending and closed proposals and contracts.
Brock Bruce profile photo

Cons

  • The document "send" process has several steps. There are about 10 fields you fill in before you move to the next page to position the signature boxes on the actual document. If you forget or miss-fill one of the the fields, you cannot go back. You have to start over.
  • The history log does not keep track of the reminders you send.
No photo available
  • not cheap, but worth it
No photo available

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Lori Diggs profile photo
PandaDoc10.0
Based on 3 answers
PandaDoc has significantly streamlined our RFP/RFI response time from months and weeks to days, allowing us to utilize corporate messaging and personalize the response to the customer/prospect as needed
Romy Ribitzky profile photo

Usability

Adobe Sign9.2
Based on 8 answers
Some of the pdf editing features (adding signature lines) can be a little tricky to learn
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Sign8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Docusign. We perceived that Docusign was strongest in the real estate market and might have more professional services. By contrast Echo sign doesn’t have any. However, I felt that Docusign makes people adopt their signature online out of the gate and creates a very different user experience. I think this makes the user uncomfortable. I also think their set-up a is a lot more confusing. It looks very legalistic in comparison to Echosign. By contrast, Echosign seems more user friendly. The style feels lighter like Mac vs. Windows
No photo available
PandaDoc is far more streamlined, organized and intuitive than Google Drive. It is easy to find documents, snippets and pricing tables. While collaboration is an issue with PandaDoc, we utilize both tools -- Google and PandaDoc -- for maximum return
Romy Ribitzky profile photo

Return on Investment

  • Quicker lead conversion/sale close.
  • Great impact on customer service.
  • Cut on costs for printing hard copies of documents and sending them securely through a mail carrier.
  • Increased document return timelines.
  • Helps to meet program goals and regulations for signature requirements.
  • Reduces paper waste and need for offsite storage.
Alaina Jones profile photo
  • Using Pandadoc helped us to organize the proposals versions
  • We are now building proposals or contracts more than 3 times faster (guesstimate)
Nicolas Costa Ossa profile photo

Screenshots

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PandaDoc

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details