What users are saying about

Adobe Sign

99 Ratings

PandaDoc

28 Ratings

Adobe Sign

99 Ratings
Score 8 out of 101

PandaDoc

28 Ratings
Score 8.9 out of 101

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Likelihood to Recommend

Adobe Sign

It is great for freelancers needing to send contracts to clients and have them sign online, extremely convenient. On top of all, it is part of the Adobe Suite so as a web designer or developer it is included in the software package you more than likely already use.
No photo available

PandaDoc

PandaDoc is the best solution on the planet for any organization that wants to improve the look, functionality, and capabilities of their sales collateral. If you share a proposal with prospects and clients you should consider PandaDoc for a more sophisticated, dynamic approach.
Eric Pratt profile photo

Pros

  • A tremendous strength is being able to describe workflows with successive signatures (i.e., Person 1 signs, then it goes to Person 2 to sign).
  • Additionally, email notifications make it easy to know when agreements are signed and when followup actions need taken.
  • Templates make it easy to do repetitive signing; it is still possible to do one-off forms as well.
  • The dashboard makes it easy to keep track of how many agreements are in what stage of the process.
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  • PandaDoc is great for building dynamic proposal templates and pitch decks. New documents can be created directly from these templates, making customization easy and efficient.
  • PandaDoc has the ability to manage large content libraries and product catalogs. The ability to reference and inject elements from these tools makes proposal building a snap.
  • The integration capabilities are fantastic. The ability to originate sales docs directly from CRM records and have that 'event' time-stamp into the contact record is great. Then, as documents are sent and engaged with the history of that engagement is also time-stamped to the contact record. This gives sales great insights into the activity which trigger them into the actual document for deeper engagement history.
Eric Pratt profile photo

Cons

  • The dashboard is not as user-friendly as it could be. It lacks some intuitiveness.
  • It would be awesome to have better integration with Active Directory (for SSO/contacts) and with cloud file storage solutions.
  • Adobe Sign is not as intuitive as it could be with filling in templates.
No photo available
  • PandaDoc needs to improve the presentation capabilities. There is heavy application for sharing a document on a screen share meeting before it's sent. PandaDoc lacks presentation capabilities.
  • PandaDoc needs to improve their integration with other software partners. The ability to load videos into documents is great, but they don't accommodate top video platforms like 23 and Vidyard yet. This is overdue.
  • They need to improve their value beyond the sale. There is opportunity to expand their value into operations and fulfillment, beyond the current ability to capture payments.
Eric Pratt profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
It is quick and easy to use. Now that I have many of my regular documents and address book setup it is very efficient to use. Very affordable and allows me to accomplish work faster and more professionally.
Ellen Butler profile photo
PandaDoc10.0
Based on 3 answers
Definitely!
Brock Bruce profile photo

Usability

Adobe Sign9.2
Based on 8 answers
Some of the pdf editing features (adding signature lines) can be a little tricky to learn
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Sign8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

None, actually. We didn't evaluate other options because we've been very happy with Adobe Sign and it was included in our Adobe package.
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Ultimately the decision to choose PandaDoc came down to the integration that it has with HubSpot, our CRM of choice. Since HubSpot invested in PandaDoc's Series B round of funding, the integration between both companies has and continues to grow.
Geoff Yeagley profile photo

Return on Investment

  • We get more signed proposals back
  • we get those signed proposals much quicker than if we used snail mail
  • Sometimes clients don't feel comfortable signing something electronically, and having it be as valid as their actual signature
No photo available
  • I can't say it had a positive or negative impact on our ROI - it was mostly a time-saver. But even while using it we still created proposals the "old-fashioned" way (outside of the platform) and didn't see a significant improvement with proposals created through PandaDoc
David Kaufer profile photo

Screenshots

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PandaDoc

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details