ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.
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ADP Workforce Now
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Pricing
ADP Mobile Solutions
ADP Workforce Now
Editions & Modules
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Essential
Contact sales team
Enhanced
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Complete
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HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
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Performance Plus
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Offerings
Pricing Offerings
ADP Mobile Solutions
ADP Workforce Now
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
We use ADP Mobile Solutions in conjunction with ADP Workforce Now. The mobile convenience for timekeeping is the primary reason we went with ADP Mobile Solutions instead of other products.
The ADP Enterprise eTIME customer service team is excellent. I hope that ADP gears up their support for the ADP Mobile Solutions app and models it after ADP Enterprise eTIME. They are very professional and knowledgeable whenever my payroll needs to call them for a solution. …
We loved RUN Powered by ADP, but it was no longer compatible with how big the company was. We currently use and love Monday and Slack. QuickBooks Time is very important to our company, especially construction because it allows GPS tracking of employees. 7shifts is great for …
There was one other payroll system I have used, but I can't recall what it was at this time. ADP [Workforce Now] has been the main one, so I prefer it above others at this time.
Although I didn't select ADP Workforce Now for our company, I can say that it stacks up a lot better than other systems I've used or evaluated in the past. The payroll module is user-friendly and very intuitive. It didn't take my team very long at all to get the process down …
I've used another ADP platform with a previous employer (we referred to the platform as V5) along with Enterprise eTime. Workforce Now is definitely more limited than the V5 platform (it was for an employer with +5,000 employees). Workforce Now is great for small businesses in …
This app could use a little improvement. The ability to add notes as you do in the timecard system would be very beneficial. Sometimes you have to explain your time worked to management and when you are out in the field only with your phone it would be nice to have those …
There are some features in ADP WFN that I love (like the mobile app). I am on the fence about the reporting...UltiPro BI reporting is really great and I could create reports that I struggle with on ADP WFN. However ADP reporting is very simple and easy to use so I can see where …
Over all the system has what we need. Also, for the employees, it is easier to have iPay, Timesheets, Benefits and Self Service in the same system. This will eliminate the problems of having multiple logins and passwords for different systems.
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.
I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.
Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.
ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.
ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is available almost instantaneously.
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
