What users are saying about

ADP Mobile Solutions

39 Ratings
Score 6.7 out of 101

ADP Workforce Now

470 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP Mobile Solutions

I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent
Yvette Calhoun profile photo

ADP Workforce Now

With the overall functionality of ADP Workforce Now, I cannot imagine an operation that would not be able to successfully utilize the product. Perhaps a company with no employees, and no payroll or benefits. ADP Workforce Now is a great product with full functionality! We tried other payroll companies before we knew ADP had Workforce Now. We quickly returned to ADP once we learned of the Workforce Now product, due to the confidence we had in ADP.
Stewart Melanie profile photo

Feature Rating Comparison

Human Resource Management

ADP Mobile Solutions
ADP Workforce Now
7.6
Employee demographic data
ADP Mobile Solutions
ADP Workforce Now
8.1
Employment history
ADP Mobile Solutions
ADP Workforce Now
8.1
Job profiles and administration
ADP Mobile Solutions
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP Mobile Solutions
ADP Workforce Now
7.4
Organizational charting
ADP Mobile Solutions
ADP Workforce Now
6.6
Organization and location management
ADP Mobile Solutions
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
ADP Mobile Solutions
ADP Workforce Now
7.9

Payroll Management

ADP Mobile Solutions
ADP Workforce Now
8.1
Pay calculation
ADP Mobile Solutions
ADP Workforce Now
8.7
Support for external payroll vendors
ADP Mobile Solutions
ADP Workforce Now
7.5
Benefit plan administration
ADP Mobile Solutions
ADP Workforce Now
8.0
Direct deposit files
ADP Mobile Solutions
ADP Workforce Now
8.7
Salary revision and increment management
ADP Mobile Solutions
ADP Workforce Now
7.9
Reimbursement management
ADP Mobile Solutions
ADP Workforce Now
7.7

Leave and Attendance Management

ADP Mobile Solutions
ADP Workforce Now
8.1
Approval workflow
ADP Mobile Solutions
ADP Workforce Now
8.1
Balance details
ADP Mobile Solutions
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP Mobile Solutions
ADP Workforce Now
8.1

Employee Self Service

ADP Mobile Solutions
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP Mobile Solutions
ADP Workforce Now
8.8
Update personal information
ADP Mobile Solutions
ADP Workforce Now
8.7
View company policy documentation
ADP Mobile Solutions
ADP Workforce Now
8.6
Employee recognition
ADP Mobile Solutions
ADP Workforce Now
7.6
View job history
ADP Mobile Solutions
ADP Workforce Now
7.6

Asset Management

ADP Mobile Solutions
ADP Workforce Now
6.0
Tracking of all physical assets
ADP Mobile Solutions
ADP Workforce Now
6.0

HR Reporting

ADP Mobile Solutions
ADP Workforce Now
7.0
Report builder
ADP Mobile Solutions
ADP Workforce Now
7.1
Pre-built reports
ADP Mobile Solutions
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP Mobile Solutions
ADP Workforce Now
7.0

Onboarding

ADP Mobile Solutions
ADP Workforce Now
5.5
New hire portal
ADP Mobile Solutions
ADP Workforce Now
6.1
Manager tracking tools
ADP Mobile Solutions
ADP Workforce Now
4.9

Performance and Goals

ADP Mobile Solutions
ADP Workforce Now
7.8
Corporate goal setting
ADP Mobile Solutions
ADP Workforce Now
7.7
Individual goal setting
ADP Mobile Solutions
ADP Workforce Now
7.9
Line-of sight-visibility
ADP Mobile Solutions
ADP Workforce Now
7.7
Performance tracking
ADP Mobile Solutions
ADP Workforce Now
7.9

Performance Management

ADP Mobile Solutions
ADP Workforce Now
7.5
Performance plans
ADP Mobile Solutions
ADP Workforce Now
7.6
Performance improvement plans
ADP Mobile Solutions
ADP Workforce Now
7.5
Review status tracking
ADP Mobile Solutions
ADP Workforce Now
7.7
Review reminders
ADP Mobile Solutions
ADP Workforce Now
7.4
Multiple review frequency
ADP Mobile Solutions
ADP Workforce Now
7.3

Succession Planning

ADP Mobile Solutions
ADP Workforce Now
6.0
Create succession plans/pools
ADP Mobile Solutions
ADP Workforce Now
5.8
Candidate ranking
ADP Mobile Solutions
ADP Workforce Now
5.8
Candidate search
ADP Mobile Solutions
ADP Workforce Now
6.3
Candidate development
ADP Mobile Solutions
ADP Workforce Now
6.2

Recruiting / ATS

ADP Mobile Solutions
ADP Workforce Now
6.7
Job Requisition Management
ADP Mobile Solutions
ADP Workforce Now
7.9
Company Website Posting
ADP Mobile Solutions
ADP Workforce Now
7.5
Publish to Social Media
ADP Mobile Solutions
ADP Workforce Now
7.5
Job Search Site Posting
ADP Mobile Solutions
ADP Workforce Now
6.7
Duplicate Candidate Prevention
ADP Mobile Solutions
ADP Workforce Now
2.3
Applicant Tracking
ADP Mobile Solutions
ADP Workforce Now
7.3
Notifications and Alerts
ADP Mobile Solutions
ADP Workforce Now
7.6

Pros

  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
Yvette Calhoun profile photo
  • The interface is extremely straightforward, and our employees love the simplicity involved in requesting time off, changing direct deposit information, using various calculators, and viewing pay statements.
  • The support is excellent with knowledgeable representatives.
  • Payroll Processing is quick and accurate, easy to preview, with exception reporting capabilities that support our benefit transmittal, reconciliations, and G/L interfacing.
Dixon Pettengill profile photo

Cons

  • Since our company would like to use this tool for their techs, it would be nice if there was bar code reader (or something similar) so they tie their time card with our serv suite pest management technology.
  • I would like for the mobile app to give the individual the ability to send in address / phone number changes.
Yvette Calhoun profile photo
  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
Small Improvements focuses on performance management; however, I found it's product to feel very dated and unintuitive
Dustin Hovey profile photo

Return on Investment

  • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
  • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
Yvette Calhoun profile photo
  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.