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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Mobile Solutions

    Score8.4 out of 10
    N/AADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.N/A

    ADP Workforce Now

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
    Pricing
    ADP Mobile SolutionsADP Workforce Now
    Editions & Modules
    No answers on this topic
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    Offerings
    Pricing Offerings
    ADP Mobile SolutionsADP Workforce Now
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
    More Pricing Information
    Community Pulse
    ADP Mobile SolutionsADP Workforce Now
    Considered Both Products
    ADP
    Chose ADP Mobile Solutions
    We use ADP Mobile Solutions in conjunction with ADP Workforce Now. The mobile convenience for timekeeping is the primary reason we went with ADP Mobile Solutions instead of other products.
    Incentivized
    Chose ADP Mobile Solutions
    The ADP Enterprise eTIME customer service team is excellent. I hope that ADP gears up their support for the ADP Mobile Solutions app and models it after ADP Enterprise eTIME. They are very professional and knowledgeable whenever my payroll needs to call them for a solution. …
    Incentivized
    Chose ADP Mobile Solutions
    I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
    Incentivized
    ADP
    Chose ADP Workforce Now
    We loved RUN Powered by ADP, but it was no longer compatible with how big the company was. We currently use and love Monday and Slack. QuickBooks Time is very important to our company, especially construction because it allows GPS tracking of employees. 7shifts is great for …
    Incentivized
    Chose ADP Workforce Now
    There was one other payroll system I have used, but I can't recall what it was at this time. ADP [Workforce Now] has been the main one, so I prefer it above others at this time.
    Incentivized
    Chose ADP Workforce Now
    Although I didn't select ADP Workforce Now for our company, I can say that it stacks up a lot better than other systems I've used or evaluated in the past. The payroll module is user-friendly and very intuitive. It didn't take my team very long at all to get the process down …
    Incentivized
    Chose ADP Workforce Now
    I've used another ADP platform with a previous employer (we referred to the platform as V5) along with Enterprise eTime. Workforce Now is definitely more limited than the V5 platform (it was for an employer with +5,000 employees). Workforce Now is great for small businesses in …
    Incentivized
    Chose ADP Workforce Now
    This app could use a little improvement. The ability to add notes as you do in the timecard system would be very beneficial. Sometimes you have to explain your time worked to management and when you are out in the field only with your phone it would be nice to have those …
    Incentivized
    Chose ADP Workforce Now
    I think that Workforce Now is more robust and inclusive to make things very efficient on one platform with different modules.
    Incentivized
    Chose ADP Workforce Now
    ADP is pretty much the same as all other HCM, the interface is just different than others.
    Incentivized
    Chose ADP Workforce Now
    We have always used ADP Workforce Now.
    Incentivized
    Chose ADP Workforce Now
    It is comprehensive
    Incentivized
    Chose ADP Workforce Now
    At the present time, we are very happy with ADP Workforce Now and have no intentions of going to another payroll system.
    Incentivized
    Chose ADP Workforce Now
    There are some features in ADP WFN that I love (like the mobile app).
    I am on the fence about the reporting...UltiPro BI reporting is really great and I could create reports that I struggle with on ADP WFN.
    However ADP reporting is very simple and easy to use so I can see where …
    Incentivized
    Chose ADP Workforce Now
    Over all the system has what we need. Also, for the employees, it is easier to have iPay, Timesheets, Benefits and Self Service in the same system. This will eliminate the problems of having multiple logins and passwords for different systems.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    86%
    Would buy again
    427 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    89%
    Delivers good value for the price
    358 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    88%
    Happy with the feature set
    436 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    72%
    Lived up to sales and marketing promises
    191 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    70%
    Implementation went as expected
    229 Answers
    Features
    ADP Mobile SolutionsADP Workforce Now
    Human Resource Management
    Comparison of Human Resource Management features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    7.7
    1072 Ratings
    6% below category average
    Employee demographic data00 Ratings8.7947 Ratings
    Employment history00 Ratings8.5988 Ratings
    Job profiles and administration00 Ratings8.1938 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.4964 Ratings
    Organizational charting00 Ratings6.9676 Ratings
    Organization and location management00 Ratings7.4740 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.2680 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    8.1
    1085 Ratings
    1% below category average
    Pay calculation00 Ratings9.11045 Ratings
    Support for external payroll vendors00 Ratings8.1414 Ratings
    Off-cycle/On-Demand payment00 Ratings8.4336 Ratings
    Benefit plan administration00 Ratings7.4825 Ratings
    Direct deposit files00 Ratings9.31032 Ratings
    Salary revision and increment management00 Ratings7.1813 Ratings
    Reimbursement management00 Ratings7.2498 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    8.1
    890 Ratings
    2% below category average
    Approval workflow00 Ratings7.7810 Ratings
    Balance details00 Ratings8.4844 Ratings
    Annual carry-forward and encashment00 Ratings8.1686 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    7.9
    1064 Ratings
    4% below category average
    View and generate pay and benefit information00 Ratings8.61026 Ratings
    Update personal information00 Ratings8.81015 Ratings
    View company policy documentation00 Ratings8.1819 Ratings
    Employee recognition00 Ratings6.2386 Ratings
    View job history00 Ratings7.732 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    Tracking of all physical assets00 Ratings6.012 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    6.9
    988 Ratings
    10% below category average
    Report builder00 Ratings7.6971 Ratings
    Pre-built reports00 Ratings7.3966 Ratings
    Ability to combine HR data with external data00 Ratings5.8575 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    7.3
    150 Ratings
    10% below category average
    New hire portal00 Ratings7.7146 Ratings
    Manager tracking tools00 Ratings7.0118 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    6.5
    335 Ratings
    22% below category average
    Corporate goal setting00 Ratings6.7261 Ratings
    Individual goal setting00 Ratings6.3313 Ratings
    Line-of sight-visibility00 Ratings6.4258 Ratings
    Performance tracking00 Ratings6.8308 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    6.5
    432 Ratings
    21% below category average
    Performance plans00 Ratings6.4389 Ratings
    Performance improvement plans00 Ratings6.2332 Ratings
    Review status tracking00 Ratings6.4392 Ratings
    Review reminders00 Ratings7.0408 Ratings
    Multiple review frequency00 Ratings6.5341 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    6.0
    7 Ratings
    27% below category average
    Create succession plans/pools00 Ratings5.86 Ratings
    Candidate ranking00 Ratings5.86 Ratings
    Candidate search00 Ratings6.37 Ratings
    Candidate development00 Ratings6.26 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Mobile Solutions and ADP Workforce Now
    Feature
    ADP Mobile Solutions
    -
    Ratings
    ADP Workforce Now
    5.5
    445 Ratings
    36% below category average
    Job Requisition Management00 Ratings6.8389 Ratings
    Company Website Posting00 Ratings6.5381 Ratings
    Publish to Social Media00 Ratings4.0305 Ratings
    Job Search Site Posting00 Ratings5.8341 Ratings
    Duplicate Candidate Prevention00 Ratings2.38 Ratings
    Applicant Tracking00 Ratings6.6384 Ratings
    Notifications and Alerts00 Ratings6.7404 Ratings
    Best Alternatives
    ADP Mobile SolutionsADP Workforce Now
    Small Businesses
    Ease
    Score9.9 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Mobile SolutionsADP Workforce Now
    Likelihood to Recommend
    8.0
    (19 ratings)
    7.9
    (1139 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.4
    (83 ratings)
    Usability
    7.0
    (2 ratings)
    3.0
    (80 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (14 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (13 ratings)
    Support Rating
    8.9
    (4 ratings)
    6.0
    (509 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (9 ratings)
    Online Training
    -
    (0 ratings)
    5.8
    (17 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.5
    (34 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    6.1
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (799 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.2
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.1
    (8 ratings)
    User Testimonials
    ADP Mobile SolutionsADP Workforce Now
    Likelihood to Recommend
    ADP
    [ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
    Incentivized
    Read full review
    ADP
    The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
    Incentivized
    Read full review
    Pros
    ADP
    • I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.
    • I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.
    • Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.
    Incentivized
    Read full review
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Cons
    ADP
    • ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.
    • ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.
    Incentivized
    Read full review
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    It's just not user-friendly
    Incentivized
    Read full review
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Usability
    ADP
    The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
    Incentivized
    Read full review
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    No answers on this topic
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Performance
    ADP
    No answers on this topic
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Support Rating
    ADP
    I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
    Incentivized
    Read full review
    ADP
    Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
    Incentivized
    Read full review
    In-Person Training
    ADP
    No answers on this topic
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    Online Training
    ADP
    No answers on this topic
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    Implementation Rating
    ADP
    No answers on this topic
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Alternatives Considered
    ADP
    While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is available almost instantaneously.
    Incentivized
    Read full review
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
    Read full review
    Scalability
    ADP
    No answers on this topic
    ADP
    We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
    Incentivized
    Read full review
    Return on Investment
    ADP
    • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
    • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
    Incentivized
    Read full review
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app