What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings

Justworks

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14 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101

Justworks

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14 Ratings
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Score 9.3 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

Justworks

JustWorks is perfect for a smaller organization that wants to provide their employees with competitive benefits. It allows the HR manager to focus more on hiring and less on administrative stuff while accurately tracking all of the important employee data. JustWorks sends reminders to the team when open enrollment is coming and keeps them up to date with other important communications.
Jessica Oliver, PHR profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Justworks
9.6
Pay calculation
ADP SmartCompliance
9.1
Justworks
9.5
Support for external payroll vendors
ADP SmartCompliance
9.1
Justworks
10.0
Benefit plan administration
ADP SmartCompliance
9.1
Justworks
9.6
Direct deposit files
ADP SmartCompliance
9.1
Justworks
10.0
Salary revision and increment management
ADP SmartCompliance
9.1
Justworks
8.3
Reimbursement management
ADP SmartCompliance
8.6
Justworks
10.0

Pros

  • Provides a Tax Summary
  • Timely filing and paying of taxes
  • Research of agency notices
Hilda Marquez profile photo
  • The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
  • JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
  • JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
Jessica Oliver, PHR profile photo

Cons

  • Welcome any improvement.
  • Can't identify any missing functionality.
  • Have no suggestion on doing things different.
Hilda Marquez profile photo
  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Jessica Oliver, PHR profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Justworks was more cost effective for what we most needed for our business
Stephanie Stewart profile photo

Return on Investment

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo
  • Been able to offer comprehensive benefits to employees
  • Streamline our onboarding process
  • Allow remote workers to access and manage all of their benefit info in a single platform
Stephanie Stewart profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details