What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

Justworks

4 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

Justworks

4 Ratings
Score 9.5 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is well suited when it comes to providing a Tax Summary. The ADP 'SmartCompliance portal is user-friendly and lets you know if you need to work and tasks or are in great shape. It also has a good notice of notifications and lets you know when something needs to be resolved.
Hilda Marquez profile photo

Justworks

Best-suited for companies who have well-researched what's out there because that process alone works to better educate you on what you really need before you learn the hard way. They can take in companies with as few as 2, offering them "large company" benefits at a cost you just can't get any other way.If you've not done your homework on what you and your current/future employees are asking for, then you'll not make the right choice without a lot of trial and error, which will cost you some really good employees.
Jackie Bassett profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Justworks
Pay calculation
ADP SmartCompliance
9.1
Justworks
Benefit plan administration
ADP SmartCompliance
9.1
Justworks
Direct deposit files
ADP SmartCompliance
9.1
Justworks
Salary revision and increment management
ADP SmartCompliance
9.1
Justworks
Reimbursement management
ADP SmartCompliance
8.6
Justworks

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • They are particularly good at document organization, and access.
  • Justworks is great with outlining benefits options and being a resource for employees to contact directly, which takes a lot of pressure off of the HR Manager.
  • Justworks does a superb job streamlining PTO policy and administration.
  • Justworks makes it easy to do a little without many resources. It is a great tool for any size organization looking to leverage their resources efficiently.
No photo available

Cons

  • Having quarterly/annual filing information available more timely would be useful.
  • Being able to communicate with ADP tax experts through SmartCompliance would be a great tool.
  • Being able to communicate with ADP garnishment experts through SmartCompliance would be a great tool.
Marissa Johnson profile photo
  • Justworks could definitely use review functions and employee progress tracking.
  • They could definitely benefit from having more of 401k options/partners.
  • I would like to see better integration with user systems; for example: syncing with Outlook or iCal once an employee PTO is approved, so it goes right to the company calendar without requiring manual check/addition to the calendar.
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
Justworks, outside of employee tracking, offers an entire suite of Human Resources tools for a relatively inexpensive price. Although these other tools may be a little more in depth to certain HRMS applications we need, none are as broad and impactful in our business, especially for the price point. Justworks is a great value, and they provide great support.
No photo available

Return on Investment

  • ADP makes our tax filing and reconciliation process very easy. It takes a minimal amount of time to reconcile and file payroll taxes.
Paul Barnes, CPP profile photo
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details