What users are saying about

AgoraPulse

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Top Rated
276 Ratings
13 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101
13 Ratings
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Score 6.7 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

Synthesio

Be clear about what you want to track and why, Synthesio did a great job helping eliminate data that was not relevant to our needs, but we needed to be clear about that when we started. Work with the representative and ask that they too provide a report when using it for a large scale campaign or event
Basil C. Puglisi, M.P.A. profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Synthesio
Boolean keyword searches
AgoraPulse
7.8
Synthesio
Filtering out noise/spam
AgoraPulse
7.2
Synthesio
Sentiment analysis
AgoraPulse
9.1
Synthesio
Broad channel coverage
AgoraPulse
8.5
Synthesio

Publishing

AgoraPulse
8.1
Synthesio
Content planning and scheduling
AgoraPulse
8.8
Synthesio
Audience targeting
AgoraPulse
6.7
Synthesio
Content optimization
AgoraPulse
9.1
Synthesio
Workflow management
AgoraPulse
7.9
Synthesio

Engagement

AgoraPulse
7.6
Synthesio
Automated routing and prioritization
AgoraPulse
6.4
Synthesio
Customer interaction histories
AgoraPulse
8.4
Synthesio
Bulk actions
AgoraPulse
7.9
Synthesio

Marketing

AgoraPulse
7.6
Synthesio
Lead generation
AgoraPulse
6.6
Synthesio
Content marketing
AgoraPulse
9.1
Synthesio
Paid media management
AgoraPulse
8.2
Synthesio
Campaigns and promotions
AgoraPulse
6.7
Synthesio

Channel coverage/integration

AgoraPulse
8.6
Synthesio
Twitter
AgoraPulse
9.1
Synthesio
Facebook
AgoraPulse
8.9
Synthesio
Instagram
AgoraPulse
7.8
Synthesio

Reporting/analytics

AgoraPulse
7.3
Synthesio
Campaign success analytics
AgoraPulse
7.7
Synthesio
Real-time tracking
AgoraPulse
7.3
Synthesio
Competitor analysis
AgoraPulse
6.9
Synthesio

Account management

AgoraPulse
7.4
Synthesio
Role-based user permissions & privileges
AgoraPulse
8.3
Synthesio
Mobile access
AgoraPulse
6.6
Synthesio

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • User friendly modules
  • Easy to use
  • Interactive data charts
No photo available

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • Realtime data at events.
Basil C. Puglisi, M.P.A. profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Synthesio7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Basil C. Puglisi, M.P.A. profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Synthesio10.0
Based on 1 answer
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Basil C. Puglisi, M.P.A. profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.
No photo available

Return on Investment

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo
  • Synthesio Data Tracking helped us provide ROI to our sponsors and garnish additional Sponsorships.
  • Synthesio provided clean professional looking Infographics to help increase Social Shares on both our blog posts and social media accounts.
Basil C. Puglisi, M.P.A. profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Synthesio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Synthesio Editions & Modules
Synthesio
Additional Pricing Details

Synthesio More Information