What users are saying about

AgoraPulse

Top Rated
265 Ratings

Synthesio

13 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Synthesio

13 Ratings
Score 6.8 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Synthesio

If you wish to track daily news and your presence on different social media [platforms] in one place then I would recommend Synthesio. This tool is very easy to use and understand. You can track and take corrective action on the negative statements being made on different social channels in different regions.
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Synthesio
Boolean keyword searches
AgoraPulse
7.8
Synthesio
Filtering out noise/spam
AgoraPulse
7.1
Synthesio
Sentiment analysis
AgoraPulse
9.1
Synthesio
Broad channel coverage
AgoraPulse
8.5
Synthesio

Publishing

AgoraPulse
8.1
Synthesio
Content planning and scheduling
AgoraPulse
8.8
Synthesio
Audience targeting
AgoraPulse
6.7
Synthesio
Content optimization
AgoraPulse
9.1
Synthesio
Workflow management
AgoraPulse
7.9
Synthesio

Engagement

AgoraPulse
7.5
Synthesio
Automated routing and prioritization
AgoraPulse
6.4
Synthesio
Customer interaction histories
AgoraPulse
8.4
Synthesio
Bulk actions
AgoraPulse
7.9
Synthesio

Marketing

AgoraPulse
7.6
Synthesio
Lead generation
AgoraPulse
6.5
Synthesio
Content marketing
AgoraPulse
9.1
Synthesio
Paid media management
AgoraPulse
8.2
Synthesio
Campaigns and promotions
AgoraPulse
6.7
Synthesio

Channel coverage/integration

AgoraPulse
8.6
Synthesio
Twitter
AgoraPulse
9.2
Synthesio
Facebook
AgoraPulse
8.9
Synthesio
Instagram
AgoraPulse
7.8
Synthesio

Reporting/analytics

AgoraPulse
7.3
Synthesio
Campaign success analytics
AgoraPulse
7.6
Synthesio
Real-time tracking
AgoraPulse
7.4
Synthesio
Competitor analysis
AgoraPulse
6.9
Synthesio

Account management

AgoraPulse
7.4
Synthesio
Role-based user permissions & privileges
AgoraPulse
8.3
Synthesio
Mobile access
AgoraPulse
6.6
Synthesio

Pros

  • The publishing tools are the best in the industry. The ability to tweak similar posts based on the platform saves plenty of time. The entire interface for publishing and the social media content calendar is very well laid out and is easy to follow, organize and maintain.
  • The social media metrics for the platforms I use (Twitter, Instagram and Facebook) are easy to comprehend and provide valuable insights for myself. I am very impressed with the Instagram metrics, some popular social media management platforms still do not have metrics for Instagram so this was a major feature that I was impressed with.
  • The monitoring tools are easy to use and I like receiving notifications directly to my phone whenever there is an item that needs to be reviewed. It is very simple to set up keywords and triggers to search posts that need to be monitored.
Brendon Phillips profile photo
  • HashTag Tracking - Pre Event, Post Event Data Analysis
  • Infographic Designs.
  • Customer Service.
Basil C. Puglisi, M.P.A. profile photo

Cons

  • The UI, while not terrible, could be sleeker. I've had no trouble with functionality, though.
Vert Hsu profile photo
  • No option to choose time
  • Difficult navigation
  • Expensive
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Synthesio7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Basil C. Puglisi, M.P.A. profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Synthesio10.0
Based on 1 answer
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Basil C. Puglisi, M.P.A. profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Most of our issue was not being able to find a platform that had everything for a small business sized price. Tall task. So we started with our budget, and tried to find something that had 80% of what we were looking for. We were pleasantly surprised to find AgoraPulse could get us about 90% of what we were looking for in a SM monitoring tool for the price we were looking to spend.
Daniel R. Herbert, MBA profile photo
I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.
No photo available

Return on Investment

  • I like the analytics portion a lot. When I can do a deep dive, it helps me to know what exactly I have to focus on for my social media efforts.
Gene Petrov profile photo
  • Helped us in tracking
  • Made daily news sharing easy
  • Helped in improving our presence
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Synthesio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Synthesio Editions & Modules
Synthesio
Additional Pricing Details

Synthesio More Information