What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
307 Ratings
13 Ratings

Agorapulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
307 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Synthesio

If you wish to track daily news and your presence on different social media [platforms] in one place then I would recommend Synthesio. This tool is very easy to use and understand. You can track and take corrective action on the negative statements being made on different social channels in different regions.
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Synthesio
Boolean keyword searches
Agorapulse
7.8
Synthesio
Filtering out noise/spam
Agorapulse
7.2
Synthesio
Sentiment analysis
Agorapulse
9.1
Synthesio
Broad channel coverage
Agorapulse
8.5
Synthesio

Publishing

Agorapulse
8.1
Synthesio
Content planning and scheduling
Agorapulse
8.8
Synthesio
Audience targeting
Agorapulse
6.7
Synthesio
Content optimization
Agorapulse
9.1
Synthesio
Workflow management
Agorapulse
7.9
Synthesio

Engagement

Agorapulse
7.5
Synthesio
Automated routing and prioritization
Agorapulse
6.4
Synthesio
Customer interaction histories
Agorapulse
8.4
Synthesio
Bulk actions
Agorapulse
7.9
Synthesio

Marketing

Agorapulse
7.6
Synthesio
Lead generation
Agorapulse
6.6
Synthesio
Content marketing
Agorapulse
9.1
Synthesio
Paid media management
Agorapulse
8.2
Synthesio
Campaigns and promotions
Agorapulse
6.7
Synthesio

Channel coverage/integration

Agorapulse
8.2
Synthesio
Twitter
Agorapulse
9.0
Synthesio
Facebook
Agorapulse
8.9
Synthesio
LinkedIn
Agorapulse
7.4
Synthesio
Instagram
Agorapulse
7.7
Synthesio

Reporting/analytics

Agorapulse
7.3
Synthesio
Campaign success analytics
Agorapulse
7.7
Synthesio
Real-time tracking
Agorapulse
7.3
Synthesio
Competitor analysis
Agorapulse
6.9
Synthesio

Account management

Agorapulse
7.4
Synthesio
Role-based user permissions & privileges
Agorapulse
8.3
Synthesio
Mobile access
Agorapulse
6.6
Synthesio

Pros

Agorapulse

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo

Synthesio

  • HashTag Tracking - Pre Event, Post Event Data Analysis
  • Infographic Designs.
  • Customer Service.
Basil C. Puglisi, M.P.A. profile photo

Cons

Agorapulse

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo

Synthesio

  • Realtime data at events.
Basil C. Puglisi, M.P.A. profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo

Synthesio

Synthesio 7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Basil C. Puglisi, M.P.A. profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo

Synthesio

No score
No answers yet
No answers on this topic

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Synthesio

Synthesio 10.0
Based on 1 answer
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Basil C. Puglisi, M.P.A. profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Synthesio

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo

Synthesio

I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.
No photo available

Return on Investment

Agorapulse

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo

Synthesio

  • Synthesio Data Tracking helped us provide ROI to our sponsors and garnish additional Sponsorships.
  • Synthesio provided clean professional looking Infographics to help increase Social Shares on both our blog posts and social media accounts.
Basil C. Puglisi, M.P.A. profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Synthesio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Synthesio Editions & Modules

Synthesio
Additional Pricing Details

Add comparison