What users are saying about

AirWatch

56 Ratings

AirWatch

56 Ratings
Score 7.2 out of 101

SOTI MobiControl

2 Ratings
Score 9.7 out of 101

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Likelihood to Recommend

AirWatch

Airwatch is a leader in the EMS/MDM space and [I] believe it is poised to continue to be a leader. VMware's acquisition along with EMC/DELL will give even more resources to help Airwatch stay current in this ever changing space
Ken Austin profile photo

SOTI MobiControl

If you're managing devices that have layer 3 connectivity it's perfect. It's also great for devices with sporadic connections. It falls flat in some areas when Windows Mobile has to be re-imaged.
Shawn Winters profile photo

Pros

  • Compliance policies are robust. One thing we have done is to keep our operating systems updated using the Airwatch compliance policies. We created a customized email from an Airwatch template and send notifications to users when they are not compliant.
  • Volume Purchase Program Integration allows you to purchase apps with a corporate credit card and push out licenses to authorized users.
  • Staging user allows minimal end user interaction. Only 2 inputs when we hand a corporate phone to an end user(device password & email password).
  • Secure Content Locker allows us to open and manage email attachments in a secure container.
Ken Austin profile photo
  • Windows Mobile Management. It was the easiest and most integrated solution for these devices
  • Screen Sharing. The experience with the skins gave the technicians an identical end-user experience, which made remote support easy.
  • Upgrades. They were always a non-issue.
Shawn Winters profile photo

Cons

  • Adding mobile devices and users.
  • Need to have Apple VPP setup in order to push out apps to phones.
  • Lots of customizable configurations. (It's a good thing but it can be daunting at first).
No photo available
  • Slow to support other platforms.
  • No cloud version at the time I used it.
Shawn Winters profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
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Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
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Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
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Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
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Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
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Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
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Alternatives Considered

I have not used any other device management tools other than Good which stacks up less than Airwatch
dwan Bryant profile photo
Soti was always the go to for Windows Mobile. Nobody else came close.
Shawn Winters profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
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Return on Investment

  • Negative only. Server infrastructure is 300% larger than our other MDM onsite.
  • Airwatch required a team of 12 to support, versus our other MDM of 3 employees.
Joseph Currin, MBA profile photo
  • Soti saved my numerous man hours in travel and time to resolution.
Shawn Winters profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SOTI MobiControl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details