What users are saying about
59 Ratings
59 Ratings
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Score 7.2 out of 101
2 Ratings
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Score 9.7 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

SOTI MobiControl

If you're managing devices that have layer 3 connectivity it's perfect. It's also great for devices with sporadic connections. It falls flat in some areas when Windows Mobile has to be re-imaged.
Shawn Winters profile photo

Pros

  • Assign profiles, restrictions, security controls, distribute apps and content automatically based on different organizational units.
  • Guarantee devices access to corporate infrastructure only if it is compliant with all security policies.
Alejandra Paola Fernandez Castro profile photo
  • Windows Mobile Management. It was the easiest and most integrated solution for these devices
  • Screen Sharing. The experience with the skins gave the technicians an identical end-user experience, which made remote support easy.
  • Upgrades. They were always a non-issue.
Shawn Winters profile photo

Cons

  • Web Console GUI. The GUI is a little outdated compared to other MDM providers like Meraki, and can be slow at times.
  • Overlapping Profiles. I wish there was a GUI interface to show similar profiles that are being appiled to the same user groups, or a best practices intervention that can show me if there is a better way to layout my profiles.
  • AirWatch Mobile Apps. I would rather have my employees utilize Google Chrome or Firefox on their mobile devices, but can't because they need to access internal content via the MAG. It would be nice if AirWatch could integrate these two items together. All of their mobile apps are sluggish too. Users complain that the Content Locker is not friendly to work with, but on the admin side of things it's great.
Michael Bloom profile photo
  • Slow to support other platforms.
  • No cloud version at the time I used it.
Shawn Winters profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at Good Technologies and Mobile Iron. At the time Good Technologies was cost prohibitive and on initial demo did not appear to be as intuitive as we would've liked. We did a complete trial of MobileIron and it offered the same features as AirWatch but also more which we knew we wouldn't take advantage of. AirWatch was the simplest to implement and use and still offered us a robust feature set. AirWatch can be completely internal hosted on your own servers or it can be a Saas which offers additional cost savings.
Traci Centofanti profile photo
Soti was always the go to for Windows Mobile. Nobody else came close.
Shawn Winters profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Negative only. Server infrastructure is 300% larger than our other MDM onsite.
  • Airwatch required a team of 12 to support, versus our other MDM of 3 employees.
Joseph Currin, MBA profile photo
  • Soti saved my numerous man hours in travel and time to resolution.
Shawn Winters profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SOTI MobiControl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details