32 Ratings
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Score 8.5 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

MIR3 is very well suited to customize your broadcasts and notifications so you're prepared. If a call initiator opts to modify an existing callout message via phone, however, I don't believe there's a way to modify the associated response actions, which can become confusing.
Maryann DeMaria | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
OnSolve Critical Event Management & Mass Notification
High quality audio
Amazon Chime
8.9
OnSolve Critical Event Management & Mass Notification
High quality video
Amazon Chime
8.8
OnSolve Critical Event Management & Mass Notification
Low bandwidth requirements
Amazon Chime
8.4
OnSolve Critical Event Management & Mass Notification
Mobile support
Amazon Chime
8.2
OnSolve Critical Event Management & Mass Notification

Screen Sharing

Amazon Chime
8.6
OnSolve Critical Event Management & Mass Notification
Desktop sharing
Amazon Chime
9.2
OnSolve Critical Event Management & Mass Notification
Whiteboards
Amazon Chime
8.0
OnSolve Critical Event Management & Mass Notification

Online Meetings / Events

Amazon Chime
9.1
OnSolve Critical Event Management & Mass Notification
Calendar integration
Amazon Chime
9.0
OnSolve Critical Event Management & Mass Notification
Meeting initiation
Amazon Chime
8.8
OnSolve Critical Event Management & Mass Notification
Integrates with social media
Amazon Chime
9.5
OnSolve Critical Event Management & Mass Notification
Record meetings / events
Amazon Chime
8.8
OnSolve Critical Event Management & Mass Notification
Slideshows
Amazon Chime
9.3
OnSolve Critical Event Management & Mass Notification

Online Events Collaboration

Amazon Chime
9.4
OnSolve Critical Event Management & Mass Notification
Live chat
Amazon Chime
9.1
OnSolve Critical Event Management & Mass Notification
Audience polling
Amazon Chime
9.8
OnSolve Critical Event Management & Mass Notification
Q&A
Amazon Chime
9.1
OnSolve Critical Event Management & Mass Notification

Online Events Security

Amazon Chime
9.2
OnSolve Critical Event Management & Mass Notification
User authentication
Amazon Chime
9.4
OnSolve Critical Event Management & Mass Notification
Participant roles & permissions
Amazon Chime
8.8
OnSolve Critical Event Management & Mass Notification
Confidential attendee list
Amazon Chime
9.4
OnSolve Critical Event Management & Mass Notification

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

  • Easy to set up
  • Easy to update
  • Easy to download and upload data
Maryann DeMaria | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.
Maryann DeMaria | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

We didn't compare them to other available notification systems
Maryann DeMaria | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

OnSolve Critical Event Management & Mass Notification

  • N/A This is a preparedness tool for our organization.
Maryann DeMaria | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

OnSolve Critical Event Management & Mass Notification

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnSolve Critical Event Management & Mass Notification Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
OnSolve Critical Event Management & Mass Notification
10.0

Support Rating

Amazon Chime
8.3
OnSolve Critical Event Management & Mass Notification

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