What users are saying about

APS

42 Ratings

APS

42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Paylocity Web Pay

59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Add comparison

Likelihood to Recommend

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Paylocity Web Pay

If all you need is a payroll company to run your checks, this is for you. DON'T plan on using them for anything else
Shawn M. Henderson profile photo

Feature Rating Comparison

Human Resource Management

APS
8.5
Paylocity Web Pay
6.4
Employee demographic data
APS
9.4
Paylocity Web Pay
6.4
Employment history
APS
8.7
Paylocity Web Pay
6.8
Job profiles and administration
APS
8.3
Paylocity Web Pay
7.1
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Paylocity Web Pay
5.6
Organizational charting
APS
7.9
Paylocity Web Pay
5.7
Organization and location management
APS
8.4
Paylocity Web Pay
6.9
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Paylocity Web Pay
6.4

Payroll Management

APS
8.5
Paylocity Web Pay
7.8
Pay calculation
APS
9.2
Paylocity Web Pay
7.6
Support for external payroll vendors
APS
5.7
Paylocity Web Pay
5.8
Benefit plan administration
APS
8.2
Paylocity Web Pay
7.9
Direct deposit files
APS
9.9
Paylocity Web Pay
9.1
Salary revision and increment management
APS
8.9
Paylocity Web Pay
7.1
Reimbursement management
APS
9.0
Paylocity Web Pay
9.0

Leave and Attendance Management

APS
8.7
Paylocity Web Pay
6.5
Approval workflow
APS
9.4
Paylocity Web Pay
8.0
Balance details
APS
8.2
Paylocity Web Pay
5.7
Annual carry-forward and encashment
APS
8.3
Paylocity Web Pay
5.8

Employee Self Service

APS
8.6
Paylocity Web Pay
7.9
View and generate pay and benefit information
APS
9.4
Paylocity Web Pay
8.9
Update personal information
APS
9.4
Paylocity Web Pay
8.5
View company policy documentation
APS
8.1
Paylocity Web Pay
7.4
Employee recognition
APS
7.6
Paylocity Web Pay
6.9
View job history
APS
8.6
Paylocity Web Pay
7.6

Asset Management

APS
8.0
Paylocity Web Pay
4.8
Tracking of all physical assets
APS
8.0
Paylocity Web Pay
4.8

HR Reporting

APS
8.4
Paylocity Web Pay
5.9
Report builder
APS
9.2
Paylocity Web Pay
6.5
Pre-built reports
APS
8.5
Paylocity Web Pay
6.8
Ability to combine HR data with external data
APS
7.4
Paylocity Web Pay
4.5

Onboarding

APS
9.0
Paylocity Web Pay
4.9
New hire portal
APS
9.3
Paylocity Web Pay
5.5
Manager tracking tools
APS
8.7
Paylocity Web Pay
4.3

Performance and Goals

APS
7.8
Paylocity Web Pay
7.8
Corporate goal setting
APS
8.1
Paylocity Web Pay
8.0
Individual goal setting
APS
8.2
Paylocity Web Pay
8.0
Line-of sight-visibility
APS
8.2
Paylocity Web Pay
8.0
Performance tracking
APS
6.9
Paylocity Web Pay
7.4

Performance Management

APS
8.0
Paylocity Web Pay
6.5
Performance plans
APS
7.9
Paylocity Web Pay
6.6
Performance improvement plans
APS
7.0
Paylocity Web Pay
5.9
Review status tracking
APS
8.4
Paylocity Web Pay
7.0
Review reminders
APS
8.3
Paylocity Web Pay
6.8
Multiple review frequency
APS
8.5
Paylocity Web Pay
6.3

Succession Planning

APS
5.0
Paylocity Web Pay
Create succession plans/pools
APS
5.0
Paylocity Web Pay
Candidate ranking
APS
5.0
Paylocity Web Pay

Recruiting / ATS

APS
8.8
Paylocity Web Pay
4.0
Job Requisition Management
APS
9.2
Paylocity Web Pay
4.0
Company Website Posting
APS
9.2
Paylocity Web Pay
4.0
Publish to Social Media
APS
9.2
Paylocity Web Pay
Job Search Site Posting
APS
8.8
Paylocity Web Pay
Duplicate Candidate Prevention
APS
7.6
Paylocity Web Pay
Applicant Tracking
APS
8.4
Paylocity Web Pay
4.0
Notifications and Alerts
APS
9.2
Paylocity Web Pay

Pros

  • CUSTOMER SERVICE. They are so helpful and you get a really quick response. You don't ever sit on hold for hours on end and you get the RIGHT answer or resolution to your problem. We previously had ADP which was a nightmare so APS Online customer service has made our bi-weekly payroll runs a breeze.
  • Customizable - we were able to make any adjustments as needed to our different departments, types of rates, types of vacation accruals etc. With the great customer service we can explain exactly what needs to change and they take care of it right away.
  • Transition from your old provider - APS Online worked with us and pulled in all of our old information. It made our workload a lot easier. They even helped pull reports for us to use from our old system which has helped us complete various workers comp audits.
  • Reporting - through APS Online you can create SO many custom reports. Its easy to use and very intuitive.
Lindsey Rosin profile photo
  • Customer service. We're assigned a dedicated account manager, but there is also a broader team that is aware of our account and can assist with the Account Manager is not available. I've always found them to be very knowledgeable and helpful.
  • User friendly. Both our management team and employee users have found the platform to be more user friendly than our past systems. I have to answer very few questions about how to access areas of the site.
  • Many options. We started with Web Pay's base services, but were able to add advanced HR functions, performance management, and onboarding within the same platform. It's nice to have a single solution rather than multiple vendors pieced together.
Jason Magill profile photo

Cons

  • State by state rules - In a few states that we work in they have very strict rules on overtime, sick leave, etc and APS didn't have the time and attendance pre-configured correctly for these. Their development team has really worked with us to handle it but it just took a bit longer. Overall though they have been very upfront about it and have been able to make the necessary changes.
  • No scheduling - I think this is something in development right now but I know that other larger companies do have this capability. It would be great to have but it truly hasn't "hurt" our ability to do payroll.
Lindsey Rosin profile photo
  • Approving time through the phone app
Todd Forsythe profile photo

Likelihood to Renew

APS9.7
Based on 6 answers
Without a doubt, we will stay with APS Online
Patricia Riedlinger profile photo
Paylocity Web Pay9.2
Based on 6 answers
Ease of managers pulling reports and all around ease of program
Yolanda Dunleavy profile photo

Usability

APS9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available
Paylocity Web Pay10.0
Based on 2 answers
Up to date technology makes it easy to use for all levels of the organization
Amy Beausoleil profile photo

Reliability and Availability

APS9.0
Based on 1 answer
I haven't had any outages
No photo available
Paylocity Web Pay9.0
Based on 1 answer
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
No photo available

Performance

APS9.0
Based on 1 answer
No photo available
Paylocity Web Pay5.0
Based on 1 answer
It's so manual, not automated or intuitive.
Bonny O'Neill profile photo

Support

APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available
Paylocity Web Pay8.0
Based on 1 answer
No answer on this topic is available.

In-Person Training

APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available
No score
No answers yet
No answers on this topic

Online Training

APS9.0
Based on 1 answer
We had great webinars.
No photo available
Paylocity Web Pay10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy profile photo

Implementation

APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available
Paylocity Web Pay10.0
Based on 1 answer
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy profile photo

Alternatives Considered

We had used ADP for years and had always struggled with their customer service. With over 20 locations (20+ W2s, quarterly filings, etc) we had a lot of questions. We would have to call and sit on hold for long periods of time to talk to someone who couldn't always answer our questions. Then we would get different answers from different people or have to re-explain our issue. It was a major time suck for my employees and they dreaded having to call all of the time. For us - the final straws for us to switch providers were: +Numerous year end filings with incorrect names and addresses (they couldn't keep our 20+ locations separate even though our paperwork was completed correctly)+Incorrect SUI rates for several locations that resulted in tens of thousands of dollars in overpayments which was a lot of money for small hotels. We had sent in numerous requests for them to fix this but it never happened+Lack of care - even though we were having all of these issues, nobody would work with us to get them all resolved and make sure to remedy the situation. We had to seek out a manager to get them resolved but even after this, we still had more issues.Overall - DON'T stick with ADP or even think about switching to them. They might be able to slash prices but their poor customer service and lack of care will cost you in the end. It's not worth it. APS does everything ADP had the capability of but we don't have the errors or headaches we did before. I am really looking forward to this year end!
Lindsey Rosin profile photo
Our experience with Paylocity was quite a bit more positive than Ceridian. When we were with Ceridian, we had many tax filing issues and billing issues. We have not had any billing issues with Paylocity, nor have we had any major tax tiling issues. We had one tax filing issue shortly after implementation which they corrected and we've had no tax filing issues since.
Sandy Breihan Sinclair profile photo

Scalability

APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • Has provided us with a valuable framework on which to build our HR practices.
Tom Daly profile photo
  • Better customer service. Employees were able to access information on their own
Yolanda Dunleavy profile photo

Screenshots

Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Paylocity Web Pay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details