What users are saying about

Apttus

Top Rated
39 Ratings

Apttus

Top Rated
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Salesforce Mobile

38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Apttus

We use the Apttus CPQ primarily to configure complex engineered products. We are able to manage numerous technologies and install new technologies quickly. This is a key advantage as new products do not require an additional software build, but a simple data load of the validation rules. This tool has transformed our customer engagement process, and it allows us to enable customers to enter their requirements for us to review. This is much better than interviewing customers and entering data on behalf of the customers
King Ou profile photo

Salesforce Mobile

Any communication or detail logging between an organization and third party allowing others within the org to see what is going on...immediately.
Jared Whitley profile photo

Feature Rating Comparison

CPQ

Apttus
6.6
Salesforce Mobile
Quote sharing/sending
Apttus
7.1
Salesforce Mobile
Product configuration
Apttus
6.7
Salesforce Mobile
Configuration options
Apttus
7.1
Salesforce Mobile
Pricing rules
Apttus
7.1
Salesforce Mobile
Price adjustment
Apttus
6.9
Salesforce Mobile
Purchase history and open contracts
Apttus
6.1
Salesforce Mobile
Guided selling/Sales portal
Apttus
5.2
Salesforce Mobile
CPQ reporting & analytics
Apttus
5.7
Salesforce Mobile
CPQ-CRM integration
Apttus
7.6
Salesforce Mobile
Attachments to quotes
Apttus
5.9
Salesforce Mobile

Pros

  • What it can do in the end is great.
  • It gives a very robust shopping cart experience.
  • It’s good if you are going to track minute stages in a process - then it’s awesome.
No photo available
  • The UI is well designed, this makes it easy to navigate.
  • The application transitions are smooth and fast.
Shawn Bennett profile photo

Cons

  • Speed was initially an issue but they have made great improvements in this area
  • Better documentation for administrators
No photo available
  • When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.
Shawn Bennett profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available
No score
No answers yet
No answers on this topic

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The key determinate was level of integration with Salesforce and the ease of configuration. We needed a tool that we can evolve with. We view Apttus as a tool that will grow with us as we mature.
Gregory Felton profile photo
Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in second place with their application updates looking similar to Salesforce1.
Shawn Bennett profile photo

Return on Investment

  • Time saved by senior leadership reviewing and approving quotes, 90% of the process is automated and can't be messed up by reps
  • Accounting is now friendly with sales, not a the opposite
  • Customer satisfaction with the purchasing process is up, no slipped deals due to mistakes by the reps on quotes causing delays in end of quarter deals
Tim Johnson profile photo
  • Makes people in the field more efficient
No photo available

Screenshots

Salesforce Mobile

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Mobile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details