Arcserve Backup vs Veeam Backup & Replication

Likelihood to Recommend

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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Should you have a virtualization infrastructure based on Microsoft Hyper-V or VMware vSphere, should you host several virtual machines some in production, some in acceptance, should you have a business model where you do regular upgrades and deploy new releases or just want to have a backup capability in case of business critical application requiring disaster recovery capabilities, should you keep backup footprint as small as possible, care for a community edition for smaller businesses and full edition for more corporate environment, this tool is for you.

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Stefan Zuban

IT Resources Manager

European CommissionGovernment Administration, 10,001+ employees

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Feature Rating Comparison

Arcserve Backup

Veeam Backup & Replication

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup has many offerings to fit many business sizes and needs.
It offers excellent features like dedupe, high availability, DR, and BMR.
Arcserve Backup sales and technical support is good to work with.
Very nice reseller program and benefits.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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It offers various backup types. If the infrastructure can handle the forever incremental or reverse incremental options, these are very efficient on space usage.
The interface is easy to use. There are a lot of options within the software, but it's never felt overwhelming to figure out and adjust job settings.
Restores are simple and offer great options. Even full VM restores are easy to do. File-level restores offer multiple ways to restore files, such as to a different location, or the same, then making copies of any collision files.

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Adam Friedli

Level 2 Support Analyst

Springthrough ConsultingInformation Technology & Services, 11-50 employees

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Cons

Has a steep learning curve to the product, if not experienced in backup solutions.
Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.

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Rob Bates

Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Veeam Backup and Recovery performance is particularly reliant on the performance capability of your backup infrastructure. Your network and disk resources WILL get taxed, so make sure to prepare properly. If your backup infrastructure is slow, your backups will be slow.
Backup and Recovery does have a wizard to make recommendations on how to build out the backup infrastructure for large environments, so you should have experts involved in the proper configuration.
Some backup/replication jobs do not process in one day. Example - We have some VMs that are quite large, so the processing of VMs can take several days when we change disk sizes.

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Kenny McGarrity

IT Infrastructure Manager

Pace SupplyWholesale, 1001-5000 employees

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Likelihood to Renew

Arcserve Backup 10.0

Based on 2 answers

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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Veeam Backup & Replication 8.9

Based on 10 answers

I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.

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George Rodgers-Clark

IT Manager

Skagit Valley Food Co-OpRetail, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

Veeam Backup & Replication 8.8

Based on 9 answers

We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.

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Guillermo Villamizar

Enterprise Products Chief

Celistics GroupLogistics and Supply Chain, 1001-5000 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Veeam Backup & Replication 9.0

Based on 1 answer

The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.

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Guillermo Villamizar

Enterprise Products Chief

Celistics GroupLogistics and Supply Chain, 1001-5000 employees

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Performance

No score

No answers yet

No answers on this topic

Veeam Backup & Replication 8.0

Based on 1 answer

To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.

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Guillermo Villamizar

Enterprise Products Chief

Celistics GroupLogistics and Supply Chain, 1001-5000 employees

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Support Rating

Arcserve Backup 9.0

Based on 1 answer

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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Veeam Backup & Replication 9.2

Based on 27 answers

Veeam support is good and the Net Promoter Score of +70 says so. However, in many cases the problems come from the hypervisor side or generation of snapshots that do not depend on Veeam and can corrupt the backup data. In general, the Veeam support does a good follow-up until determining the root problem and proceeding with the necessary remediation.

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Diego Gamez

Analista de Proyectos

Cyberline SRLTelecommunications, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Veeam Backup & Replication 8.5

Based on 16 answers

(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).

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Robert Paul

Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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Alternatives Considered

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

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Verified User

Professional in Information Technology

Government Administration Company, 1001-5000 employees

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Unlike many of the vendors above, Veeam is providing a solution that scales from one workload to hundreds and fits comprehensively in any of the spaces between without compromising the core functionality and feature set that makes it such a great product. Veeam are confident in the solution they provide and with good reason, the tag line "It just works" is very appropriate

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Michael Davey

Backup Services Manager

Planet IT LtdInformation Technology and Services, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

Veeam Backup & Replication 8.0

Based on 1 answer

Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.

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Guillermo Villamizar

Enterprise Products Chief

Celistics GroupLogistics and Supply Chain, 1001-5000 employees

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Return on Investment

Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.

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Jerry Shakal

Senior Systems Administrator

New Mexico Department of AgricultureHigher Education, 201-500 employees

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Positive in compliance with DR and backup/recovery policies.
Positive ROI although smaller organizations may struggle to justify the cost.
Positive in terms of man-hours needed for support. Generally speaking, it doesn't need much support, once setup it can often be "forgotten."

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Martin Tillbrook

IT Operations Engineer

UK BroadbandTelecommunications, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Arcserve Backup

Veeam Backup & Replication

Likelihood to Recommend

Arcserve Backup

Veeam Backup & Replication

Feature Rating Comparison

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup

Veeam Backup & Replication

Cons

Arcserve Backup

Veeam Backup & Replication

Likelihood to Renew

Arcserve Backup

Veeam Backup & Replication

Usability

Arcserve Backup

Veeam Backup & Replication

Reliability and Availability

Arcserve Backup

Veeam Backup & Replication

Performance

Arcserve Backup

Veeam Backup & Replication

Support Rating

Arcserve Backup

Veeam Backup & Replication

Implementation Rating

Arcserve Backup

Veeam Backup & Replication

Alternatives Considered

Arcserve Backup

Veeam Backup & Replication

Scalability

Arcserve Backup

Veeam Backup & Replication

Return on Investment

Arcserve Backup

Veeam Backup & Replication

Screenshots

Arcserve Backup

Veeam Backup & Replication

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison