What users are saying about
30 Ratings
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Top Rated
503 Ratings
30 Ratings
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Score 6.5 out of 100

Veeam Backup & Replication

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Top Rated
503 Ratings
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Score 9 out of 100

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Should you have a virtualization infrastructure based on Microsoft Hyper-V or VMware vSphere, should you host several virtual machines some in production, some in acceptance, should you have a business model where you do regular upgrades and deploy new releases or just want to have a backup capability in case of business critical application requiring disaster recovery capabilities, should you keep backup footprint as small as possible, care for a community edition for smaller businesses and full edition for more corporate environment, this tool is for you.
Stefan Zuban | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Arcserve Backup
Veeam Backup & Replication
8.7
Universal recovery
Arcserve Backup
Veeam Backup & Replication
8.6
Live recovery
Arcserve Backup
Veeam Backup & Replication
8.7
Recovery verification
Arcserve Backup
Veeam Backup & Replication
8.7
Business application protection
Arcserve Backup
Veeam Backup & Replication
8.8
Multiple backup destinations
Arcserve Backup
Veeam Backup & Replication
8.9
Incremental backup identification
Arcserve Backup
Veeam Backup & Replication
8.9
Backup to the cloud
Arcserve Backup
Veeam Backup & Replication
8.2
Deduplication and file compression
Arcserve Backup
Veeam Backup & Replication
8.6
Snapshots
Arcserve Backup
Veeam Backup & Replication
8.9
Flexible deployment
Arcserve Backup
Veeam Backup & Replication
8.7
Management dashboard
Arcserve Backup
Veeam Backup & Replication
8.3
Platform support
Arcserve Backup
Veeam Backup & Replication
8.7
Retention options
Arcserve Backup
Veeam Backup & Replication
8.8
Encryption
Arcserve Backup
Veeam Backup & Replication
8.6

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy | TrustRadius Reviewer

Veeam Backup & Replication

  • It offers various backup types. If the infrastructure can handle the forever incremental or reverse incremental options, these are very efficient on space usage.
  • The interface is easy to use. There are a lot of options within the software, but it's never felt overwhelming to figure out and adjust job settings.
  • Restores are simple and offer great options. Even full VM restores are easy to do. File-level restores offer multiple ways to restore files, such as to a different location, or the same, then making copies of any collision files.
Adam Friedli | TrustRadius Reviewer

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates | TrustRadius Reviewer

Veeam Backup & Replication

  • Veeam Backup and Recovery performance is particularly reliant on the performance capability of your backup infrastructure. Your network and disk resources WILL get taxed, so make sure to prepare properly. If your backup infrastructure is slow, your backups will be slow.
  • Backup and Recovery does have a wizard to make recommendations on how to build out the backup infrastructure for large environments, so you should have experts involved in the proper configuration.
  • Some backup/replication jobs do not process in one day. Example - We have some VMs that are quite large, so the processing of VMs can take several days when we change disk sizes.
Kenny McGarrity | TrustRadius Reviewer

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 8.9
Based on 10 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.8
Based on 9 answers
We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

Arcserve Backup

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 9.0
Based on 1 answer
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Arcserve Backup

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.2
Based on 27 answers
Veeam support is good and the Net Promoter Score of +70 says so. However, in many cases the problems come from the hypervisor side or generation of snapshots that do not depend on Veeam and can corrupt the backup data. In general, the Veeam support does a good follow-up until determining the root problem and proceeding with the necessary remediation.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

Arcserve Backup

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.5
Based on 16 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Unlike many of the vendors above, Veeam is providing a solution that scales from one workload to hundreds and fits comprehensively in any of the spaces between without compromising the core functionality and feature set that makes it such a great product. Veeam are confident in the solution they provide and with good reason, the tag line "It just works" is very appropriate
Michael Davey | TrustRadius Reviewer

Scalability

Arcserve Backup

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal | TrustRadius Reviewer

Veeam Backup & Replication

  • Positive in compliance with DR and backup/recovery policies.
  • Positive ROI although smaller organizations may struggle to justify the cost.
  • Positive in terms of man-hours needed for support. Generally speaking, it doesn't need much support, once setup it can often be "forgotten."
Martin Tillbrook | TrustRadius Reviewer

Screenshots

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Arcserve Backup
8.6
Veeam Backup & Replication
9.1

Likelihood to Renew

Arcserve Backup
10.0
Veeam Backup & Replication
8.9

Usability

Arcserve Backup
Veeam Backup & Replication
8.8

Reliability and Availability

Arcserve Backup
Veeam Backup & Replication
9.0

Performance

Arcserve Backup
Veeam Backup & Replication
8.0

Support Rating

Arcserve Backup
9.0
Veeam Backup & Replication
9.2

Implementation Rating

Arcserve Backup
Veeam Backup & Replication
8.5

Scalability

Arcserve Backup
Veeam Backup & Replication
8.0

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