Arcserve Backup vs. Veeam Backup & Replication

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 5.7 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Veeam Backup & Replication
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$400
per year 5 licenses
Pricing
Arcserve BackupVeeam Backup & Replication
Editions & Modules
No answers on this topic
Veeam Backup Essentials
$400
per year 5 licenses
Backup & Replication
Contact sales team
Availability Suite
Contact sales team
Offerings
Pricing Offerings
Arcserve BackupVeeam Backup & Replication
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Arcserve BackupVeeam Backup & Replication
Considered Both Products
Arcserve Backup
Chose Arcserve Backup
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Chose Arcserve Backup
To be succinct, we have used Veeam B&R for a number of years, against our VM environment, and we have yet to find anything that tops it. However, if you have physical machines in your environment still, then Arcserve is a great option, especially for the replication aspect.

Chose Arcserve Backup
It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Veeam Backup & Replication
Chose Veeam Backup & Replication
We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is …
Chose Veeam Backup & Replication
Compared to ArcServer which I've used over 5+ years ago for tape backups. Veeam is a much simpler solution to interface with, setup and execute your backups. The only major drawback is having to buy different licenses for different platforms - Hyper-V, VMWare or physical …
Chose Veeam Backup & Replication
Tivoli Storage Manager performs OK for file-level backups but, try to do a bare-metal restore, and you are sure to run into some issues with it. The GUI console is excellent for a Windows guy, but to achieve its full potential, you need to be a command-line guru
Chose Veeam Backup & Replication
It's far lower maintenance, installation is much simpler, updates are also much less disruptive. I've found that the maintenance involved in running Veeam is far lower than it was with either of the other products we had in previously, and error messages within the software are …
Top Pros
Top Cons
Features
Arcserve BackupVeeam Backup & Replication
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Backup
-
Ratings
Veeam Backup & Replication
8.5
173 Ratings
Universal recovery00 Ratings8.5140 Ratings
Instant recovery00 Ratings8.5152 Ratings
Recovery verification00 Ratings8.9153 Ratings
Business application protection00 Ratings8.7139 Ratings
Multiple backup destinations00 Ratings8.7163 Ratings
Incremental backup identification00 Ratings8.9169 Ratings
Backup to the cloud00 Ratings8.3105 Ratings
Deduplication and file compression00 Ratings8.6157 Ratings
Snapshots00 Ratings8.9146 Ratings
Flexible deployment00 Ratings8.4136 Ratings
Management dashboard00 Ratings7.522 Ratings
Platform support00 Ratings8.6139 Ratings
Retention options00 Ratings8.7141 Ratings
Encryption00 Ratings8.2121 Ratings
User Ratings
Arcserve BackupVeeam Backup & Replication
Likelihood to Recommend
8.9
(7 ratings)
9.1
(441 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.4
(24 ratings)
Usability
-
(0 ratings)
8.8
(21 ratings)
Availability
-
(0 ratings)
7.5
(6 ratings)
Performance
-
(0 ratings)
7.6
(6 ratings)
Support Rating
9.0
(2 ratings)
9.9
(37 ratings)
Implementation Rating
-
(0 ratings)
9.9
(30 ratings)
Configurability
-
(0 ratings)
8.4
(5 ratings)
Ease of integration
-
(0 ratings)
8.9
(4 ratings)
Product Scalability
-
(0 ratings)
7.8
(5 ratings)
Vendor post-sale
-
(0 ratings)
7.9
(6 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(6 ratings)
User Testimonials
Arcserve BackupVeeam Backup & Replication
Likelihood to Recommend
Arcserve
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Read full review
Veeam Software
In the past, when I looked at Veeam Backup & Replication, it did not support physical servers, only VMs. But now that it supports physical servers, we are able to use it. We are using it to send copies of our backups to our cloud for redundancy because it is so fast; our previous backup software was very slow sending backups to the cloud, making it useless for us. The granularity of being able to save SQL backups has really helped us, so we don't have to rely on SQL native backups.
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Pros
Arcserve
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Read full review
Veeam Software
  • Ease of configuration.
  • Works well with Hyper-V and VMWare ESXi VMs.
  • Simple restore methods allow for easy restore verification or VM replication.
  • Very affordable pricing compared to other similar products.
  • Sales and technical support are knowledgeable about their product, are not located overseas, and are quite responsive.
Read full review
Cons
Arcserve
  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Read full review
Veeam Software
  • AHV backup functionality is not equivalent to ESXi. It uses a different distinct console and is not compatible with some advanced features such as SureBackup.
  • License renewal experience in the conversion between the legacy model and the new universal license has been very poor. We were forced to pay a significant fee to allow backups of AHV targets, but other than the change in hypervisor there was no improvement in functionality. In fact we have less since SureBackup is not supported with AHV workloads.
  • Added tools to assist in hardening the server and isolating it from inside threats would be nice to have. Most of this needs to be manually worked through to ensure an internal compromise does not also impact your backups.
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Likelihood to Renew
Arcserve
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Veeam Software
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
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Usability
Arcserve
No answers on this topic
Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
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Reliability and Availability
Arcserve
No answers on this topic
Veeam Software
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
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Performance
Arcserve
No answers on this topic
Veeam Software
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
Arcserve
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
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Veeam Software
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
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Implementation Rating
Arcserve
No answers on this topic
Veeam Software
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
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Alternatives Considered
Arcserve
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Read full review
Veeam Software
We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
Read full review
Scalability
Arcserve
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
Arcserve
  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
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Veeam Software
  • ROI is excellent, we saved a lot in hardware and time
  • We have a solid base for disaster recovery
  • We have minimized the time to restore files or even whole servers
  • We do not worry about data integrity anymore as we have multiple sites where the data is replicated to
Read full review