What users are saying about
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1396 Ratings

Asana

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1396 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Asana

Asana has helped us stay on track from briefing with marketing partners to planning with media partners then continuing the process of kicking off creative, working through creative and finalizing approvals to then finish and send to the activation team. It's a one stop shop for our project needs. Much like with any tool, getting users to adopt it and update can be a challenge but Asana makes it easy to assign tasks to keep folks in line.
Anonymous | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Pendo Feedback (formerly Receptive)
Task Management
Asana
9.1
Pendo Feedback (formerly Receptive)
Resource Management
Asana
7.6
Pendo Feedback (formerly Receptive)
Gantt Charts
Asana
8.1
Pendo Feedback (formerly Receptive)
Scheduling
Asana
8.1
Pendo Feedback (formerly Receptive)
Workflow Automation
Asana
7.9
Pendo Feedback (formerly Receptive)
Team Collaboration
Asana
8.7
Pendo Feedback (formerly Receptive)
Support for Agile Methodology
Asana
8.5
Pendo Feedback (formerly Receptive)
Support for Waterfall Methodology
Asana
8.5
Pendo Feedback (formerly Receptive)
Document Management
Asana
6.9
Pendo Feedback (formerly Receptive)
Email integration
Asana
7.1
Pendo Feedback (formerly Receptive)
Mobile Access
Asana
8.3
Pendo Feedback (formerly Receptive)
Timesheet Tracking
Asana
6.1
Pendo Feedback (formerly Receptive)
Change request and Case Management
Asana
8.4
Pendo Feedback (formerly Receptive)
Budget and Expense Management
Asana
6.6
Pendo Feedback (formerly Receptive)

Professional Services Automation

Asana
6.9
Pendo Feedback (formerly Receptive)
Project & financial reporting
Asana
5.5
Pendo Feedback (formerly Receptive)
Integration with accounting software
Asana
8.3
Pendo Feedback (formerly Receptive)

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

  • Easy collection of enhancement requests
  • Linking to Jira tickets for development priorities
  • Provides visibility for our customers into their priorities
Stephanie Hanson | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

  • Do not charge per user (we almost cancelled over that).
  • Get rid of or make the assumption of time and money saved more realistic.
Clinton Brady, MBA | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

No score
No answers yet
No answers on this topic

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

No score
No answers yet
No answers on this topic

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

Pendo Feedback (formerly Receptive) 8.7
Based on 3 answers
The support team is great - responsive and helpful.
Elisabeth Hunt | TrustRadius Reviewer

Alternatives Considered

Asana

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.
Anonymous | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
Anonymous | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Pendo Feedback (formerly Receptive)

  • Able to tie costs to enhancement requests via Jira integration
Stephanie Hanson | TrustRadius Reviewer

Screenshots

Pendo Feedback (formerly Receptive)

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Pendo Feedback (formerly Receptive)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pendo Feedback (formerly Receptive) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Asana
8.4
Pendo Feedback (formerly Receptive)
8.7

Likelihood to Renew

Asana
9.5
Pendo Feedback (formerly Receptive)

Usability

Asana
9.0
Pendo Feedback (formerly Receptive)

Reliability and Availability

Asana
8.4
Pendo Feedback (formerly Receptive)

Support Rating

Asana
7.8
Pendo Feedback (formerly Receptive)
8.7

Scalability

Asana
8.2
Pendo Feedback (formerly Receptive)

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