What users are saying about
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Top Rated
321 Ratings

Ascentis

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Top Rated
321 Ratings
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Score 7.7 out of 100
136 Ratings
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Score 7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Bullhorn ATS & CRM
Employee demographic data
Ascentis
8.0
Bullhorn ATS & CRM
Employment history
Ascentis
7.9
Bullhorn ATS & CRM
Job profiles and administration
Ascentis
7.7
Bullhorn ATS & CRM
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Bullhorn ATS & CRM
Organizational charting
Ascentis
6.5
Bullhorn ATS & CRM
Organization and location management
Ascentis
7.6
Bullhorn ATS & CRM
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Bullhorn ATS & CRM

Payroll Management

Ascentis
8.3
Bullhorn ATS & CRM
Pay calculation
Ascentis
8.5
Bullhorn ATS & CRM
Support for external payroll vendors
Ascentis
7.7
Bullhorn ATS & CRM
Off-cycle/On-Demand payment
Ascentis
8.3
Bullhorn ATS & CRM
Benefit plan administration
Ascentis
7.7
Bullhorn ATS & CRM
Direct deposit files
Ascentis
9.0
Bullhorn ATS & CRM
Salary revision and increment management
Ascentis
8.1
Bullhorn ATS & CRM
Reimbursement management
Ascentis
8.4
Bullhorn ATS & CRM

Leave and Attendance Management

Ascentis
8.0
Bullhorn ATS & CRM
Approval workflow
Ascentis
8.4
Bullhorn ATS & CRM
Balance details
Ascentis
7.9
Bullhorn ATS & CRM
Annual carry-forward and encashment
Ascentis
7.7
Bullhorn ATS & CRM

Employee Self Service

Ascentis
8.2
Bullhorn ATS & CRM
View and generate pay and benefit information
Ascentis
8.2
Bullhorn ATS & CRM
Update personal information
Ascentis
8.6
Bullhorn ATS & CRM
View company policy documentation
Ascentis
7.7
Bullhorn ATS & CRM
Employee recognition
Ascentis
7.7
Bullhorn ATS & CRM
View job history
Ascentis
8.6
Bullhorn ATS & CRM

Asset Management

Ascentis
6.1
Bullhorn ATS & CRM
Tracking of all physical assets
Ascentis
6.1
Bullhorn ATS & CRM

HR Reporting

Ascentis
6.5
Bullhorn ATS & CRM
Report builder
Ascentis
6.2
Bullhorn ATS & CRM
Pre-built reports
Ascentis
7.0
Bullhorn ATS & CRM
Ability to combine HR data with external data
Ascentis
6.4
Bullhorn ATS & CRM

Onboarding

Ascentis
6.6
Bullhorn ATS & CRM
New hire portal
Ascentis
6.8
Bullhorn ATS & CRM
Manager tracking tools
Ascentis
6.4
Bullhorn ATS & CRM

Performance and Goals

Ascentis
7.1
Bullhorn ATS & CRM
Corporate goal setting
Ascentis
6.6
Bullhorn ATS & CRM
Individual goal setting
Ascentis
7.4
Bullhorn ATS & CRM
Line-of sight-visibility
Ascentis
7.3
Bullhorn ATS & CRM
Performance tracking
Ascentis
6.9
Bullhorn ATS & CRM

Performance Management

Ascentis
6.6
Bullhorn ATS & CRM
Performance plans
Ascentis
6.6
Bullhorn ATS & CRM
Performance improvement plans
Ascentis
6.7
Bullhorn ATS & CRM
Review status tracking
Ascentis
7.1
Bullhorn ATS & CRM
Review reminders
Ascentis
6.9
Bullhorn ATS & CRM
Multiple review frequency
Ascentis
5.7
Bullhorn ATS & CRM

Succession Planning

Ascentis
6.3
Bullhorn ATS & CRM
Create succession plans/pools
Ascentis
6.3
Bullhorn ATS & CRM
Candidate ranking
Ascentis
6.5
Bullhorn ATS & CRM
Candidate search
Ascentis
6.1
Bullhorn ATS & CRM
Candidate development
Ascentis
6.4
Bullhorn ATS & CRM

Recruiting / ATS

Ascentis
6.6
Bullhorn ATS & CRM
6.7
Job Requisition Management
Ascentis
7.0
Bullhorn ATS & CRM
6.6
Company Website Posting
Ascentis
7.0
Bullhorn ATS & CRM
7.1
Publish to Social Media
Ascentis
6.9
Bullhorn ATS & CRM
7.9
Job Search Site Posting
Ascentis
6.6
Bullhorn ATS & CRM
6.8
Duplicate Candidate Prevention
Ascentis
6.7
Bullhorn ATS & CRM
6.8
Applicant Tracking
Ascentis
6.5
Bullhorn ATS & CRM
7.5
Notifications and Alerts
Ascentis
5.8
Bullhorn ATS & CRM
6.0
Customized Application Form
Ascentis
Bullhorn ATS & CRM
6.6
Resume Management
Ascentis
Bullhorn ATS & CRM
5.9
Candidate Search
Ascentis
Bullhorn ATS & CRM
7.0
Collaboration
Ascentis
Bullhorn ATS & CRM
7.3
Task Creation and Delegation
Ascentis
Bullhorn ATS & CRM
7.4
Email Templates
Ascentis
Bullhorn ATS & CRM
5.4
User Permissions
Ascentis
Bullhorn ATS & CRM
6.2
Reporting
Ascentis
Bullhorn ATS & CRM
5.4

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 7.7
Based on 11 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 5.7
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Bullhorn ATS & CRM
6.5

Likelihood to Renew

Ascentis
6.3
Bullhorn ATS & CRM
7.7

Usability

Ascentis
7.5
Bullhorn ATS & CRM
6.7

Reliability and Availability

Ascentis
6.3
Bullhorn ATS & CRM

Performance

Ascentis
6.7
Bullhorn ATS & CRM

Support Rating

Ascentis
8.0
Bullhorn ATS & CRM
5.7

In-Person Training

Ascentis
8.0
Bullhorn ATS & CRM

Online Training

Ascentis
8.0
Bullhorn ATS & CRM

Implementation Rating

Ascentis
8.0
Bullhorn ATS & CRM

Scalability

Ascentis
6.0
Bullhorn ATS & CRM

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