What users are saying about
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Top Rated
172 Ratings
323 Ratings
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Score 7.8 out of 100

Bullhorn ATS & CRM

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Top Rated
172 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Ascentis (discontinued) and Bullhorn ATS & CRM are tied in 1 feature set: Recruiting / ATS

Human Resource Management

7.5

Ascentis (discontinued)

75%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Employee demographic data

7.6
76%
137 Ratings
N/A
0 Ratings

Employment history

7.8
78%
140 Ratings
N/A
0 Ratings

Job profiles and administration

7.6
76%
128 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
N/A
0 Ratings

Organization and location management

7.9
79%
109 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Pay calculation

8.3
83%
115 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
N/A
0 Ratings

Direct deposit files

9.2
92%
100 Ratings
N/A
0 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
51 Ratings
N/A
0 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
N/A
0 Ratings

Balance details

7.8
78%
99 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
N/A
0 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
N/A
0 Ratings

Update personal information

8.8
88%
151 Ratings
N/A
0 Ratings

View company policy documentation

6.9
69%
110 Ratings
N/A
0 Ratings

Employee recognition

7.1
71%
61 Ratings
N/A
0 Ratings

View job history

8.5
85%
108 Ratings
N/A
0 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
N/A
0 Ratings

Pre-built reports

7.3
73%
142 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
N/A
0 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
N/A
0 Ratings

Manager tracking tools

6.1
61%
76 Ratings
N/A
0 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
N/A
0 Ratings

Individual goal setting

7.5
75%
53 Ratings
N/A
0 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
N/A
0 Ratings

Performance tracking

7.0
70%
50 Ratings
N/A
0 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
50 Ratings
N/A
0 Ratings

Review status tracking

6.7
67%
57 Ratings
N/A
0 Ratings

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.9
59%
50 Ratings
N/A
0 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate search

5.3
53%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%
6.4

Bullhorn ATS & CRM

64%
Bullhorn ATS & CRM ranks higher in 11/15 features

Job Requisition Management

6.7
67%
85 Ratings
6.6
66%
51 Ratings

Company Website Posting

6.5
65%
79 Ratings
5.7
57%
43 Ratings

Publish to Social Media

6.5
65%
59 Ratings
7.5
75%
23 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
6.3
63%
28 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
6.2
62%
50 Ratings

Applicant Tracking

6.4
64%
83 Ratings
7.3
73%
52 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
5.8
58%
46 Ratings

Customized Application Form

N/A
0 Ratings
4.8
48%
34 Ratings

Resume Management

N/A
0 Ratings
7.1
71%
52 Ratings

Candidate Search

N/A
0 Ratings
6.9
69%
52 Ratings

Collaboration

N/A
0 Ratings
6.3
63%
47 Ratings

Task Creation and Delegation

N/A
0 Ratings
6.5
65%
46 Ratings

Email Templates

N/A
0 Ratings
6.7
67%
49 Ratings

User Permissions

N/A
0 Ratings
6.3
63%
43 Ratings

Reporting

N/A
0 Ratings
5.8
58%
46 Ratings

Attribute Ratings

  • Ascentis (discontinued) is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
6.6

Bullhorn ATS & CRM

66%
74 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
5.4

Bullhorn ATS & CRM

54%
13 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings
6.7

Bullhorn ATS & CRM

67%
6 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

Bullhorn ATS & CRM

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

Bullhorn ATS & CRM

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
1.5

Bullhorn ATS & CRM

15%
20 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Bullhorn ATS & CRM

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

Bullhorn ATS & CRM

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

Bullhorn ATS & CRM

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

Bullhorn ATS & CRM

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
sasha Cooper | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Anonymous | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Ingrid Reyes | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$99 per month per user

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 5.4
Based on 13 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn ATS & CRM 1.5
Based on 20 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

I am a strong believer that Bullhorn has improved nicely over the years. You do not have to be a technical guru in order to use 99.9% of the functions. It really is a one-stop shop. You are able to edit and make changes as you go to have more of a positive impact on your business needs.
Catherine Soto | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
Wendy Kennah | TrustRadius Reviewer

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