What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- PrismHR ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%
7.8
PrismHR
78%
PrismHR ranks higher in 5/7 features
PrismHR ranks higher in 5/7 features
Employee demographic data
7.6
76%
137 Ratings
8.1
81%
4 Ratings
Employment history
7.8
78%
140 Ratings
9.1
91%
3 Ratings
Job profiles and administration
7.6
76%
128 Ratings
6.7
67%
4 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings
9.0
90%
4 Ratings
Organizational charting
6.3
63%
90 Ratings
6.3
63%
4 Ratings
Organization and location management
7.9
79%
109 Ratings
9.0
90%
4 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings
6.5
65%
3 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%
8.6
PrismHR
86%
PrismHR ranks higher in 5/7 features
PrismHR ranks higher in 5/7 features
Pay calculation
8.3
83%
115 Ratings
9.4
94%
3 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings
7.6
76%
3 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings
7.7
77%
3 Ratings
Benefit plan administration
7.7
77%
108 Ratings
9.6
96%
3 Ratings
Direct deposit files
9.2
92%
100 Ratings
9.2
92%
3 Ratings
Salary revision and increment management
8.5
85%
92 Ratings
8.7
87%
2 Ratings
Reimbursement management
8.8
88%
51 Ratings
7.9
79%
2 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%
8.4
PrismHR
84%
PrismHR ranks higher in 2/3 features
PrismHR ranks higher in 2/3 features
Approval workflow
8.5
85%
99 Ratings
8.8
88%
3 Ratings
Balance details
7.8
78%
99 Ratings
9.0
90%
3 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings
7.3
73%
2 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%
8.6
PrismHR
86%
PrismHR ranks higher in 5/5 features
PrismHR ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings
9.6
96%
4 Ratings
Update personal information
8.8
88%
151 Ratings
9.1
91%
4 Ratings
View company policy documentation
6.9
69%
110 Ratings
8.6
86%
4 Ratings
Employee recognition
7.1
71%
61 Ratings
7.3
73%
2 Ratings
View job history
8.5
85%
108 Ratings
8.5
85%
4 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%
7.2
PrismHR
72%
PrismHR ranks higher in 1/1 features
PrismHR ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings
7.2
72%
3 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%
8.0
PrismHR
80%
PrismHR ranks higher in 3/3 features
PrismHR ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings
9.0
90%
4 Ratings
Pre-built reports
7.3
73%
142 Ratings
7.7
77%
4 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings
7.2
72%
2 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%
9.5
PrismHR
95%
PrismHR ranks higher in 2/2 features
PrismHR ranks higher in 2/2 features
New hire portal
6.5
65%
98 Ratings
10.0
100%
4 Ratings
Manager tracking tools
6.1
61%
76 Ratings
9.0
90%
3 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%
8.6
PrismHR
86%
PrismHR ranks higher in 4/4 features
PrismHR ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings
8.2
82%
2 Ratings
Individual goal setting
7.5
75%
53 Ratings
9.6
96%
2 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings
8.2
82%
2 Ratings
Performance tracking
7.0
70%
50 Ratings
8.6
86%
2 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%
8.5
PrismHR
85%
PrismHR ranks higher in 5/5 features
PrismHR ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings
7.7
77%
2 Ratings
Performance improvement plans
6.3
63%
50 Ratings
8.6
86%
2 Ratings
Review status tracking
6.7
67%
57 Ratings
9.6
96%
2 Ratings
Review reminders
7.0
70%
55 Ratings
8.4
84%
3 Ratings
Multiple review frequency
5.9
59%
50 Ratings
8.4
84%
3 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%
7.7
PrismHR
77%
PrismHR ranks higher in 4/4 features
PrismHR ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings
8.2
82%
2 Ratings
Candidate ranking
6.4
64%
21 Ratings
7.3
73%
2 Ratings
Candidate search
5.4
54%
27 Ratings
7.0
70%
2 Ratings
Candidate development
6.0
60%
23 Ratings
8.2
82%
2 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%
8.0
PrismHR
80%
PrismHR ranks higher in 7/7 features
PrismHR ranks higher in 7/7 features
Job Requisition Management
6.7
67%
85 Ratings
7.7
77%
3 Ratings
Company Website Posting
6.5
65%
79 Ratings
8.2
82%
3 Ratings
Publish to Social Media
6.5
65%
59 Ratings
8.4
84%
3 Ratings
Job Search Site Posting
6.5
65%
71 Ratings
7.2
72%
2 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings
7.7
77%
3 Ratings
Applicant Tracking
6.4
64%
83 Ratings
8.0
80%
3 Ratings
Notifications and Alerts
5.6
56%
69 Ratings
8.9
89%
4 Ratings
Attribute Ratings
- PrismHR is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings
8.4
PrismHR
84%
4 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings
PrismHR
N/A
0 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings
PrismHR
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings
PrismHR
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings
PrismHR
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings
PrismHR
N/A
0 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating
PrismHR
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings
PrismHR
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings
PrismHR
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings
PrismHR
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesPrismHR
PrismHR is well suited for running payroll and generating reports, managing employees, and creating a database with employee pay and benefit information. This wouldn’t be a learning and development platform or performance management system. It’s also not a great tool for automating data per department or financial dashboard. Lastly, I do not think previously it had a strong enough cyber security which is why there was a data breach. Thankfully sensitive information wasn’t compromised though.

Verified User
C-Level Executive in Human Resources
Oil & Energy Company, 51-200 employeesPros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesPrismHR
- Reporting Structure
- Applicant Tracking
- User Friendly employee hiring
- User friendly employee management
- Billing and payroll for clients
- The search bar can find anything with keywords very quickly
Human Resources Business Partner
NextepHuman Resources, 51-200 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesPrismHR
- Claiming notifications are not on home page.
- Sometimes claiming are little difficult for the new users
- Regularization, shift change, week off change are little difficult.
Technical Associate
SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees
Pricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—PrismHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
PrismHR
No score
No answers yet
No answers on this topic
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesPrismHR
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesPrismHR
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesPrismHR
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesPrismHR
No score
No answers yet
No answers on this topic
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
PrismHR
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
PrismHR
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
PrismHR
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesPrismHR
We previously used TriNet, ADP Total source, ADP Resource. PrismHR is more basic in design for both the manager and user. But in the end, it does the same work all these other platforms perform, but at a lesser cost which is better for the company as it saves us money so we can pass along savings to our employees.

Verified User
C-Level Executive in Human Resources
Oil & Energy Company, 51-200 employeesScalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
PrismHR
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesPrismHR
- Too soon to tell

Verified User
Employee in Information Technology
Information Technology and Services Company, 1-10 employees