What users are saying about
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Top Rated
320 Ratings
9 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
9 Ratings
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Score 7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

SilkRoad

SilkRoad [HRMS] is best suited for posting open positions within your organization and for tracking applicants. Interview notes can be housed within the system so they follow the person when they apply for positions in the future.
Talitha Rieken | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
SilkRoad
Employee demographic data
Ascentis
8.0
SilkRoad
Employment history
Ascentis
7.9
SilkRoad
Job profiles and administration
Ascentis
7.7
SilkRoad
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
SilkRoad
Organizational charting
Ascentis
6.5
SilkRoad
Organization and location management
Ascentis
7.6
SilkRoad
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
SilkRoad

Payroll Management

Ascentis
8.3
SilkRoad
Pay calculation
Ascentis
8.5
SilkRoad
Support for external payroll vendors
Ascentis
7.7
SilkRoad
Off-cycle/On-Demand payment
Ascentis
8.3
SilkRoad
Benefit plan administration
Ascentis
7.7
SilkRoad
Direct deposit files
Ascentis
9.0
SilkRoad
Salary revision and increment management
Ascentis
8.1
SilkRoad
Reimbursement management
Ascentis
8.4
SilkRoad

Leave and Attendance Management

Ascentis
8.0
SilkRoad
Approval workflow
Ascentis
8.4
SilkRoad
Balance details
Ascentis
7.9
SilkRoad
Annual carry-forward and encashment
Ascentis
7.7
SilkRoad

Employee Self Service

Ascentis
8.2
SilkRoad
View and generate pay and benefit information
Ascentis
8.2
SilkRoad
Update personal information
Ascentis
8.6
SilkRoad
View company policy documentation
Ascentis
7.7
SilkRoad
Employee recognition
Ascentis
7.7
SilkRoad
View job history
Ascentis
8.6
SilkRoad

Asset Management

Ascentis
6.1
SilkRoad
Tracking of all physical assets
Ascentis
6.1
SilkRoad

HR Reporting

Ascentis
6.5
SilkRoad
Report builder
Ascentis
6.2
SilkRoad
Pre-built reports
Ascentis
7.0
SilkRoad
Ability to combine HR data with external data
Ascentis
6.4
SilkRoad

Onboarding

Ascentis
6.6
SilkRoad
New hire portal
Ascentis
6.8
SilkRoad
Manager tracking tools
Ascentis
6.4
SilkRoad

Performance and Goals

Ascentis
7.1
SilkRoad
Corporate goal setting
Ascentis
6.6
SilkRoad
Individual goal setting
Ascentis
7.4
SilkRoad
Line-of sight-visibility
Ascentis
7.3
SilkRoad
Performance tracking
Ascentis
6.9
SilkRoad

Performance Management

Ascentis
6.6
SilkRoad
Performance plans
Ascentis
6.6
SilkRoad
Performance improvement plans
Ascentis
6.7
SilkRoad
Review status tracking
Ascentis
7.1
SilkRoad
Review reminders
Ascentis
6.9
SilkRoad
Multiple review frequency
Ascentis
5.7
SilkRoad

Succession Planning

Ascentis
6.3
SilkRoad
7.0
Create succession plans/pools
Ascentis
6.3
SilkRoad
Candidate ranking
Ascentis
6.5
SilkRoad
Candidate search
Ascentis
6.1
SilkRoad
7.0
Candidate development
Ascentis
6.4
SilkRoad

Recruiting / ATS

Ascentis
6.7
SilkRoad
7.5
Job Requisition Management
Ascentis
7.0
SilkRoad
7.0
Company Website Posting
Ascentis
7.0
SilkRoad
Publish to Social Media
Ascentis
6.9
SilkRoad
Job Search Site Posting
Ascentis
6.6
SilkRoad
Duplicate Candidate Prevention
Ascentis
6.7
SilkRoad
7.0
Applicant Tracking
Ascentis
6.5
SilkRoad
8.0
Notifications and Alerts
Ascentis
5.8
SilkRoad
8.0

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

SilkRoad

No answers on this topic

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

SilkRoad

No answers on this topic

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

SilkRoad

I was not part of the selection process, but was pleased with how we used the tool.
Talitha Rieken | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

SilkRoad

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

SilkRoad

No answers on this topic

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Ascentis
7.5
SilkRoad
7.0

Likelihood to Renew

Ascentis
6.3
SilkRoad

Usability

Ascentis
7.5
SilkRoad

Reliability and Availability

Ascentis
6.3
SilkRoad

Performance

Ascentis
6.7
SilkRoad

Support Rating

Ascentis
8.0
SilkRoad

In-Person Training

Ascentis
8.0
SilkRoad

Online Training

Ascentis
8.0
SilkRoad

Implementation Rating

Ascentis
8.0
SilkRoad

Scalability

Ascentis
6.0
SilkRoad

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