What users are saying about
102 Ratings
102 Ratings
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Score 7 out of 101
22 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
8.1
IBM Digital Commerce
7.6
Product catalog & listings
Oracle ATG
8.0
IBM Digital Commerce
8.0
Product management
Oracle ATG
8.3
IBM Digital Commerce
8.0
Bulk product upload
Oracle ATG
6.9
IBM Digital Commerce
8.0
Branding
Oracle ATG
8.6
IBM Digital Commerce
8.0
Mobile storefront
Oracle ATG
6.9
IBM Digital Commerce
8.0
Product variations
Oracle ATG
8.0
IBM Digital Commerce
8.0
Website integration
Oracle ATG
8.4
IBM Digital Commerce
8.0
Visual customization
Oracle ATG
9.4
IBM Digital Commerce
8.0
CMS
Oracle ATG
8.0
IBM Digital Commerce
4.0

Online Shopping Cart

Oracle ATG
7.7
IBM Digital Commerce
6.0
Abandoned cart recovery
Oracle ATG
7.8
IBM Digital Commerce
6.0
Checkout user experience
Oracle ATG
7.6
IBM Digital Commerce
6.0

Online Payment System

Oracle ATG
7.8
IBM Digital Commerce
6.0
eCommerce security
Oracle ATG
7.8
IBM Digital Commerce
6.0

eCommerce Marketing

Oracle ATG
7.2
IBM Digital Commerce
7.0
Promotions & discounts
Oracle ATG
7.8
IBM Digital Commerce
7.0
Personalized recommendations
Oracle ATG
7.2
IBM Digital Commerce
7.0
SEO
Oracle ATG
6.6
IBM Digital Commerce
7.0

eCommerce Business Management

Oracle ATG
7.8
IBM Digital Commerce
6.2
Multi-site management
Oracle ATG
8.8
IBM Digital Commerce
8.0
Order processing
Oracle ATG
8.2
IBM Digital Commerce
5.0
Inventory management
Oracle ATG
6.3
IBM Digital Commerce
6.0
Shipping
Oracle ATG
7.1
IBM Digital Commerce
6.0
Custom functionality
Oracle ATG
8.6
IBM Digital Commerce
6.0

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
No photo available

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
No photo available

Likelihood to Renew

Oracle ATG

No score
No answers yet
No answers on this topic

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
No photo available

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
No photo available

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong profile photo

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle ATG
6.7
IBM Digital Commerce
9.0

Likelihood to Renew

Oracle ATG
IBM Digital Commerce
8.0

Support

Oracle ATG
IBM Digital Commerce
8.0

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