Confluence vs Laserfiche

What users are saying about

Score 8.2 out of 10

Based on 1574 reviews and ratings

Score 8.1 out of 10

Based on 94 reviews and ratings

Feature Set Ratings

Project Management

7.5

Confluence

75%

Laserfiche

Feature Set Not Supported

N/A

Atlassian Confluence ranks higher in 7/7 features

Task Management

7.6

76%

82 Ratings

N/A

0 Ratings

Gantt Charts

7.9

79%

12 Ratings

N/A

0 Ratings

Scheduling

7.2

72%

21 Ratings

N/A

0 Ratings

Workflow Automation

8.0

80%

54 Ratings

N/A

0 Ratings

Mobile Access

6.9

69%

80 Ratings

N/A

0 Ratings

Search

7.8

78%

102 Ratings

N/A

0 Ratings

Visual planning tools

7.5

75%

81 Ratings

N/A

0 Ratings

Communication

8.0

Confluence

80%

Laserfiche

Feature Set Not Supported

N/A

Atlassian Confluence ranks higher in 8/8 features

Chat

6.4

64%

15 Ratings

N/A

0 Ratings

Notifications

8.6

86%

102 Ratings

N/A

0 Ratings

Discussions

7.9

79%

96 Ratings

N/A

0 Ratings

Surveys

7.0

70%

15 Ratings

N/A

0 Ratings

Internal knowledgebase

9.3

93%

96 Ratings

N/A

0 Ratings

Integrates with GoToMeeting

6.0

60%

3 Ratings

N/A

0 Ratings

Integrates with Gmail and Google Hangouts

9.3

93%

7 Ratings

N/A

0 Ratings

Integrates with Outlook

9.6

96%

10 Ratings

N/A

0 Ratings

File Sharing & Management

8.2

Confluence

82%

Laserfiche

Feature Set Not Supported

N/A

Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6

86%

88 Ratings

N/A

0 Ratings

Video files

7.7

77%

65 Ratings

N/A

0 Ratings

Audio files

8.0

80%

59 Ratings

N/A

0 Ratings

Document collaboration

8.5

85%

99 Ratings

N/A

0 Ratings

Access control

8.8

88%

97 Ratings

N/A

0 Ratings

Advanced security features

8.5

85%

73 Ratings

N/A

0 Ratings

Integrates with Google Drive

7.9

79%

46 Ratings

N/A

0 Ratings

Device sync

8.0

80%

45 Ratings

N/A

0 Ratings

Enterprise Content Management

Confluence

Feature Set Not Supported

N/A

8.3

Laserfiche

83%

Laserfiche ranks higher in 12/12 features

Content capture & imaging

N/A

0 Ratings

8.4

84%

25 Ratings

File sync, storage & archiving

N/A

0 Ratings

7.5

75%

25 Ratings

Document management

N/A

0 Ratings

8.5

85%

25 Ratings

Records management

N/A

0 Ratings

8.1

81%

24 Ratings

Content search & retrieval

N/A

0 Ratings

8.6

86%

24 Ratings

Enterprise content collaboration

N/A

0 Ratings

8.4

84%

20 Ratings

Content publishing & creation

N/A

0 Ratings

8.3

83%

16 Ratings

Security, risk management & information governance

N/A

0 Ratings

8.7

87%

22 Ratings

Contract lifecycle management

N/A

0 Ratings

8.6

86%

19 Ratings

Automated workflows

N/A

0 Ratings

9.0

90%

16 Ratings

Mobile support

N/A

0 Ratings

8.3

83%

10 Ratings

Integration

N/A

0 Ratings

7.4

74%

17 Ratings

Attribute Ratings

Atlassian Confluence is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Laserfiche is rated higher in 3 areas: Availability, Performance, Support Rating

Confluence

83%

121 Ratings

8.0

Laserfiche

80%

48 Ratings

Confluence

97%

19 Ratings

8.6

Laserfiche

86%

16 Ratings

Confluence

83%

12 Ratings

8.0

Laserfiche

80%

7 Ratings

Confluence

90%

5 Ratings

10.0

Laserfiche

100%

4 Ratings

Confluence

80%

9 Ratings

9.0

Laserfiche

90%

2 Ratings

Confluence

66%

45 Ratings

9.4

Laserfiche

94%

18 Ratings

Confluence

N/A

0 Ratings

10.0

Laserfiche

100%

1 Rating

Confluence

84%

6 Ratings

Laserfiche

N/A

0 Ratings

Confluence

80%

2 Ratings

Laserfiche

N/A

0 Ratings

Pros

QUICK How-to Guides that can be generated and share instantly
One can subscribe to the pages and spaces and receive updates in the feed on their home page
Automatic Email notifications of new updates in the Confluence area
The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability

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Binoy Shah

Software Integration Tester

WirecardFinancial Services, 501-1000 employees

View all 121 answers on this topic

Automates routine reports that do not need to be entered into our formal reporting system.
Allows for anonymous submission of complaints or tips from the public.
Creates a neatly and efficiently organized record of an incident through the use of checkboxes and short answers instead of a long narrative.

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Stephen Green

Accreditation Manager

Department of Public Safety, Police Technical Services DivisionLaw Enforcement, 51-200 employees

View all 48 answers on this topic

Cons

Some of the components can be a little clunky to use and configure on pages.
I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.

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Verified User

C-Level Executive in Information Technology

Computer Software Company, 11-50 employees

View all 121 answers on this topic

Some functions in Laserfiche Forms makes it hard for the average user to use such as formatting how you want a telephone number or horizontal fields.
CSS and Java Script make it harder for the average person to be able to make the forms the way they want. Laserfiche Answers helps but is time consuming.

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Angela Jordan

Dept. Head Secretary for Building & Planning

Cowlitz County, WAGovernment Administration, 501-1000 employees

View all 48 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition

Server	10.00¹
Server	2700.00²
Server	5300.00³
Server	10,200.00⁴
Server	19,800.00⁵
Server	30,000.00⁶
Server	45,000.00⁷
Server	90,000.00⁸
Server	150,000.00⁹
Data Center	15,000.00¹⁰
Data Center	30,000.00¹¹
Data Center	52,000.00¹²
Data Center	79,200.00¹³
Data Center	105,600.00¹⁴
Data Center	132,000.00¹⁵
Data Center	143,000.00¹⁶
Data Center	154,000.00¹⁷
Data Center	165,000.00¹⁸
Data Center	176,000.00¹⁹
Data Center	187,000.00²⁰
Data Center	198,000.00²¹
Data Center	209,000.00²²
Data Center	220,000.00²³

10 Users - Perpetual License
25 Users - Perpetual License
50 Users - Perpetual License
100 Users - Perpetual License
250 Users - Perpetual License
500 Users - Perpetual License
2,000 Users - Perpetual License
10,000 Users - Perpetual License
10,001+ Users - Perpetual License
500 Users - Annually
1,000 Users - Annually
2,000 Users - Annually
3,000 Users - Annually
4,000 Users - Annually
5,000 Users - Annually
10,000 Users - Annually
15,000 Users - Annually
20,000 Users - Annually
25,000 Users - Annually
30,000 Users - Annually
35,000 Users - Annually
40,000 Users - Annually
40,001+ Users - Annually

SaaS Edition

Free	0.00¹
Standard	5.00²
Premium	10.00²
Enterprise	Contact Sales

Free for 10 Users
Per User Per Month
none

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$50 per month

Laserfiche Editions & Modules

Edition

Subscription	$50.00¹

per month

Additional Pricing Details

—

Likelihood to Renew

Confluence 9.7

Based on 19 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

View all 19 answers on this topic

Laserfiche 8.6

Based on 16 answers

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.

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Judy Nie

Finance Clerk

City of Oak ForestGovernment Administration, 51-200 employees

View all 16 answers on this topic

Usability

Confluence 8.3

Based on 12 answers

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

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Verified User

Analyst in Information Technology

Computer Software Company, 10,001+ employees

View all 12 answers on this topic

Laserfiche 8.0

Based on 7 answers

Laserfiche is a very easy product to use on both a technical and end-user level. This makes it readily incorporated into an organization. It does require planning and experience to avoid pitfalls, but it is the rare product that our end users have adapted to so quickly. In a short few years, our organization has become heavily reliant on Laserfiche and has re-shaped the way we architect our systems and solutions.Laserfiche has excellent documentation and training for both technical and business users. And finally, they have a very capable professional services arm.

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Verified User

Team Lead in Information Technology

Insurance Company, 201-500 employees

View all 7 answers on this topic

Reliability and Availability

Confluence 9.0

Based on 5 answers

I do not recall having outages or applications error so far, very reliable and available.

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Normand Whitehead

Senior R&D Eng. Technologist

Trilliant IncTelecommunications, 201-500 employees

View all 5 answers on this topic

Laserfiche 10.0

Based on 4 answers

I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.

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Tim Nolan

Sr Application Manager

Collin CountyGovernment Administration, 1001-5000 employees

View all 4 answers on this topic

Performance

Confluence 8.0

Based on 9 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Kaleb-John Loo

Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

View all 9 answers on this topic

Laserfiche 9.0

Based on 2 answers

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.

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Verified User

Team Lead in Information Technology

Insurance Company, 201-500 employees

View all 2 answers on this topic

Support Rating

Confluence 6.6

Based on 45 answers

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

View all 45 answers on this topic

Laserfiche 9.4

Based on 18 answers

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.

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Alexa Siebert

Records Management Technician, Public Works and Utilities

City of Westminster, ColoradoGovernment Administration, 1001-5000 employees

View all 18 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Laserfiche 10.0

Based on 1 answer

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.

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Sheree Montgomery

Facilities Plans Coordinator/Laserfiche Administrator

Virginia TechHigher Education, 5001-10,000 employees

View all 1 answers on this topic

Implementation Rating

Confluence 8.4

Based on 6 answers

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

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Bill Kratzer

Chief Innovation Officer

Versatile CreditFinancial Services, 11-50 employees

View all 6 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.

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Benoît Desroches

Senior Web Team Lead

AlithyaComputer Games, 10,001+ employees

View all 121 answers on this topic

Laserfiche offered me a free trial and I found it more cost-effective and suitable for my business. Although Trello has a lot more features, most of them are not required for our business. Also, we had a bad a really bad experience with the customer service of Trello. Laserfiche is way better and quick to respond to and resolve customer queries.

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Mandar Parab

Insurance Specialist

InsurewellFinancial Services, 11-50 employees

View all 48 answers on this topic

Scalability

Confluence 8.0

Based on 2 answers

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

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Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.

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Brandon Patton

Manager, Information Technology

Engineering InnovationIndustrial Automation, 51-200 employees

View all 121 answers on this topic

Most of our customers see an immediate ROI on time savings, and better information analysis and records search. Paper processes replaced by Laserfiche are no longer plagued with situations where a single person knows where large numbers of documents are for example.

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Glen Murie

Laserfiche Application Specialist

Gordon Flesch CompanyInformation Technology and Services, 501-1000 employees

View all 48 answers on this topic

Screenshots

—

See All (10) Laserfiche Screenshots

Confluence

Laserfiche

Confluence

Laserfiche

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Confluence

Laserfiche

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

Laserfiche

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Confluence

Laserfiche

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Content publishing & creation

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Mobile support

Integration

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Confluence

Laserfiche

Likelihood to Recommend

Confluence

Laserfiche

Pros

Confluence

Laserfiche

Cons

Confluence

Laserfiche

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Confluence Editions & Modules