AWS Chatbot vs. Freshchat
AWS Chatbot vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
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AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
AWS Chatbot | Freshchat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AWS Chatbot | Freshchat | |
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Top Pros | No answers on this topic | |
Top Cons |
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AWS Chatbot | Freshchat | ||||||||||||
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Chat Analytics and Reports |
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AWS Chatbot | Freshchat | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AWS Chatbot | Freshchat | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
AWS Chatbot | Freshchat | |
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Likelihood to Recommend | Amazon AWS No answers on this topic | Freshworks Inc |
Pros | Amazon AWS No answers on this topic | Freshworks Inc |
Cons | Amazon AWS No answers on this topic | Freshworks Inc |
Likelihood to Renew | Amazon AWS No answers on this topic | Freshworks Inc |
Usability | Amazon AWS No answers on this topic | Freshworks Inc |
Support Rating | Amazon AWS No answers on this topic | Freshworks Inc |
Implementation Rating | Amazon AWS No answers on this topic | Freshworks Inc |
Alternatives Considered | Amazon AWS No answers on this topic | Freshworks Inc |
Return on Investment | Amazon AWS No answers on this topic | Freshworks Inc |
ScreenShots |