What users are saying about
1187 Ratings
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Top Rated
550 Ratings
1187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Figma

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Top Rated
550 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Project Management

    7.8

    Basecamp

    78%

    Figma

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 14/14 features

    Task Management

    8.4
    84%
    115 Ratings
    N/A
    0 Ratings

    Resource Management

    7.9
    79%
    96 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.2
    72%
    39 Ratings
    N/A
    0 Ratings

    Scheduling

    8.0
    80%
    92 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.7
    67%
    67 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.6
    86%
    115 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.6
    76%
    48 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Document Management

    7.8
    78%
    108 Ratings
    N/A
    0 Ratings

    Email integration

    8.0
    80%
    95 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.5
    85%
    94 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.3
    73%
    43 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    7.3
    73%
    54 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    7.6
    76%
    39 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.7

    Basecamp

    77%

    Figma

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 4/4 features

    Quotes/estimates

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Invoicing

    6.7
    67%
    25 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.2
    82%
    34 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Basecamp is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • Figma is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.5

    Basecamp

    85%
    141 Ratings
    9.2

    Figma

    92%
    38 Ratings

    Likelihood to Renew

    10.0

    Basecamp

    100%
    26 Ratings
    9.0

    Figma

    90%
    1 Rating

    Usability

    7.8

    Basecamp

    78%
    15 Ratings
    8.5

    Figma

    85%
    4 Ratings

    Availability

    10.0

    Basecamp

    100%
    10 Ratings

    Figma

    N/A
    0 Ratings

    Performance

    7.3

    Basecamp

    73%
    8 Ratings

    Figma

    N/A
    0 Ratings

    Support Rating

    8.6

    Basecamp

    86%
    55 Ratings
    8.3

    Figma

    83%
    26 Ratings

    Online Training

    5.0

    Basecamp

    50%
    1 Rating

    Figma

    N/A
    0 Ratings

    Implementation Rating

    7.7

    Basecamp

    77%
    8 Ratings

    Figma

    N/A
    0 Ratings

    Configurability

    8.0

    Basecamp

    80%
    1 Rating

    Figma

    N/A
    0 Ratings

    Likelihood to Recommend

    Basecamp

    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Read full review

    Figma

    If you want to create a UI design quickly and don't have much knowledge specifically for using any tool for UI Design, Figma is best-suited. Its basic version is free, so you can first learn it like a pro, and then if you like you can purchase it. It's available for all the platforms as it has a web version that can be directly accessed by your browser. Also, it has preview apps for android and ios. Figma has tutorials on their website but they are somewhat not for basic users, so I'll recommend Figma to create some.
    Read full review

    Pros

    Basecamp

    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Read full review

    Figma

    • Collaboration! we stopped sharing screen in zoom, now we all jump into Figma and magically everything connects and flow way better.
    • Memory management! Figma manage all the assets so well, that we sometimes have all project assets in one single file with multiple pages and it loads instantly. Keeping everything in one place, easy to access and to developers or designers complain about they stations running out of ram!
    • Sharing!, getting a link to an exact pixel is magical, discussion can now have way more context than what it had before.
    • Auto-layouts! Although is not new in the ecosystem, Figma does a pretty awesome job with molecules and particles, so you can create better design systems that can stretch to any screen, making it a design once for all devices!
    Read full review

    Cons

    Basecamp

    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Read full review

    Figma

    • Some of the auto-layout features seem to have bugs every so often.
    • The account management between different Figma spaces doesn't seem super intuitive.
    • When navigating to the same work space on different devices, the file name view is not remembered (as that may be a device-specific preference that is not tied to an account preference).
    Read full review

    Pricing Details

    Basecamp

    Starting Price

    $99 per month

    Editions & Modules

    Basecamp editions and modules pricing
    EditionModules
    Basecamp PersonalFree1
    Basecamp Business992

    Footnotes

    1. Limited Capabilities
    2. Per Month [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Figma

    Starting Price

    $15 per month per editor

    Editions & Modules

    Figma editions and modules pricing
    EditionModules
    StarterFree1
    Professional$1442
    Organization$5403

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Basecamp

    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review

    Figma

    Loading time is high, hence 1 score is less
    Read full review

    Usability

    Basecamp

    Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
    Read full review

    Figma

    Our designers and developers love this tool because it eliminates the need to package designs into a separate folder. We used to upload all PSDs or In Design files in a dropbox folder, and this tool changes that. However, as a project manager, I find it a little clunky. Most of the time, all I want to do is view a specific design, but Figma defaults to be zoomed out and then you have to zoom in and scroll to the specific design in order to see it
    Read full review

    Reliability and Availability

    Basecamp

    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Read full review

    Figma

    No answers on this topic

    Support Rating

    Basecamp

    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Read full review

    Figma

    I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
    Read full review

    Implementation Rating

    Basecamp

    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review

    Figma

    No answers on this topic

    Alternatives Considered

    Basecamp

    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Read full review

    Figma

    Figma doesn't have operating system problems, working well with Windows, Mac, etc (as Sketch is only available on Mac computers), or a lot of bugs and performance issues (as Adobe XD still does). Figma is a lot easier to use as it is 100% web based, winning over these 2 competitors. Also, is worth mentioning the HUGE plugin libraries, embedded into the app. It makes the work a lot easier.
    Read full review

    Return on Investment

    Basecamp

    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Read full review

    Figma

    • Lots of saved time and energy by being able to have feedback loops in the same program that stores the designs. We don’t have to use multiple programs to have a conversation about a single design.
    • Being able to have feedback loops within the program also saves on subscriptions to programs designed to solicit feedback, such as Zeplin or InVision.
    • It took significant time to onboard designers who were primarily familiar with the interface of Adobe programs to Figma. Because we primarily use Adobe programs, this took a lot of time that we could have spent creating and iterating.
    Read full review

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