BigTime Software vs. ExpenseNet

Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.

Incentivized

ExpenseNet is well suited to a large organization with many travelers or purchasing cards holders. It allows the entire expense reporting process to be done electronically. For employees who are not based on site or not based at the same site as their manager and accounting, it really streamlines the process compared to having paper or even e-mailed expense reports. The wholly electronic process also enables easier reporting and auditing. ExpenseNet would likely be less appropriate for small organizations with few travelers.

Incentivized

• I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
• Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
• I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.

• Integration with expenses posted to the employee's corporate card account.
• Feature that allows an employee to take a picture of their receipt and then send it to their ExpenseNet account via e-mail.
• Ability to view and save a copy of the expense report with or without the receipts.

Incentivized

• For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
• Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.

Incentivized

• Overall the look and feel is dated and the navigation is clunky. Even employees who travel a lot will only go into the system once a month to do their expense report. A more user-friendly interface would take some of the chore out of it.
• The feature to take a picture of a receipt and then e-mail it to your ExpenseNet account is great, but it does not always work, which can be frustrating to redo
• It would be handy if just as the charges from the corporate card are imported, the statement could be as well. This would eliminate the need for the employee to go into their corporate card account to download and save the statement and then attach it in ExpenseNet.
• It is senseless that once you add a receipt to the queue, you cannot delete it until after you have submitted the given report. Sometimes, a duplicate receipt will be loaded or a receipt will be loaded in error. To have to work around it in the queue is rather annoying.

Incentivized

Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.

Incentivized

Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.

Incentivized

BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly

Incentivized

have not noticed a slow integration issue using QBO

Incentivized

The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.

Incentivized

Monte and Tyler have been helpful with report assistance I called on recently

Incentivized

I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions

Incentivized

The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.

Incentivized

• Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
• From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.

Incentivized

• Enables fully electronic expense reporting process
• Easier reporting
• Easier to audit / provide audit documentation

Incentivized