BILL vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.8 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
BILLNetSuite ERP
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLNetSuite ERP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
BILLNetSuite ERP
Considered Both Products
BILL
Chose BILL
Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting …
NetSuite ERP
Chose NetSuite ERP
NetSuite ERP has better revenue recognition module and has a consolidations module that the other softwares may lack or may have very basic tools. NetSuite ERP has great list of connections with bridges with other softwares and that makes NetSuite ERP great ERP. NetSuite ERP …
Chose NetSuite ERP
I've used several of the other accounting and ERP software out there. But I think this one compares very well, I find it to be very intuitive.
Chose NetSuite ERP
We selected NetSuite ERP due to 2 factors 1) strategic partnership with NetSuite 2) Value the ease of use and cost of NetSuite ERP for a mid--size accounting firm. We aimed to ensure our customers know we follow what we preach, thus utilizing NetSuite ERP ourselves proves to …
Chose NetSuite ERP
I have used NetSuite, Intacct and QuickBooks. If I were building an accounting function (budget aside), I would always pick NetSuite as my ledger. I think it is far superior to other general ledger softwares on the market. NetSuite also has so mean features, modules and …
Top Pros
Top Cons
Features
BILLNetSuite ERP
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
6.2
6 Ratings
14% below category average
NetSuite ERP
-
Ratings
Customizable Approval Policies7.34 Ratings00 Ratings
Financial Document Management5.96 Ratings00 Ratings
Payment Status Tracking5.66 Ratings00 Ratings
Payment Audit Trail6.66 Ratings00 Ratings
Duplicate Bill Detection9.24 Ratings00 Ratings
Advanced OCR4.42 Ratings00 Ratings
Electronic Funds Transfer4.55 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
5.4
3 Ratings
15% below category average
NetSuite ERP
-
Ratings
Automated Accounts Payable Processes6.72 Ratings00 Ratings
Vendor Management8.53 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.2
74 Ratings
20% above category average
API for custom integration00 Ratings9.264 Ratings
Plug-ins00 Ratings9.947 Ratings
Security
Comparison of Security features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.7
81 Ratings
17% above category average
Single sign-on capability00 Ratings9.662 Ratings
Role-based user permissions00 Ratings9.780 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.8
72 Ratings
30% above category average
Dashboards00 Ratings9.871 Ratings
Standard reports00 Ratings9.870 Ratings
Custom reports00 Ratings9.870 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
7.9
275 Ratings
3% above category average
Accounts payable00 Ratings8.3269 Ratings
Accounts receivable00 Ratings8.2248 Ratings
Global Financial Support00 Ratings9.926 Ratings
Primary and Secondary Ledgers00 Ratings9.928 Ratings
Journals and Reconciliations00 Ratings9.341 Ratings
Configurable Accounting00 Ratings9.935 Ratings
Standardized Processes00 Ratings9.937 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.0
48 Ratings
13% above category average
Inventory tracking00 Ratings10.047 Ratings
Automatic reordering00 Ratings8.928 Ratings
Location management00 Ratings9.535 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.4
220 Ratings
18% above category average
Pricing00 Ratings9.853 Ratings
Order entry00 Ratings7.9216 Ratings
Credit card processing00 Ratings8.937 Ratings
Cost of goods sold00 Ratings9.448 Ratings
Order Orchestration00 Ratings9.921 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
7.9
216 Ratings
6% above category average
Billing Management00 Ratings8.3205 Ratings
Cash and Asset Management00 Ratings9.927 Ratings
Travel & Expense Management00 Ratings9.731 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings
Period Close00 Ratings9.935 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
6.6
32 Ratings
14% below category average
Budgeting and Forecasting00 Ratings6.026 Ratings
Project Costing00 Ratings6.023 Ratings
Cost Capture00 Ratings6.022 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.913 Ratings
Project Revenue Recognition00 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
4.1
17 Ratings
51% below category average
Project Planning and Scheduling00 Ratings8.914 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings1.910 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.1
11 Ratings
72% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.1
17 Ratings
73% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.914 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.4
16 Ratings
23% above category average
Production Process Design00 Ratings8.912 Ratings
Production Management00 Ratings8.914 Ratings
Configuration Management00 Ratings9.910 Ratings
Work Execution00 Ratings9.912 Ratings
Manufacturing Costs00 Ratings8.914 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
8.3
141 Ratings
16% above category average
Forecasting00 Ratings8.817 Ratings
Inventory Planning00 Ratings7.5138 Ratings
Performance Monitoring00 Ratings8.914 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.9
13 Ratings
59% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
BILLNetSuite ERP
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BILLNetSuite ERP
Likelihood to Recommend
5.5
(66 ratings)
8.4
(375 ratings)
Likelihood to Renew
8.9
(13 ratings)
9.0
(49 ratings)
Usability
1.0
(6 ratings)
8.5
(234 ratings)
Availability
8.3
(6 ratings)
9.0
(16 ratings)
Performance
10.0
(2 ratings)
8.0
(15 ratings)
Support Rating
1.0
(17 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
9.0
(2 ratings)
6.4
(10 ratings)
Implementation Rating
8.0
(5 ratings)
5.7
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
BILLNetSuite ERP
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
NetSuite
Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
Read full review
Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Performance
BILL
pretty fast usually
Read full review
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Read full review
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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In-Person Training
BILL
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
NetSuite
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
Read full review
Scalability
BILL
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
Read full review
NetSuite
  • Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
Read full review
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design