What users are saying about
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Top Rated
685 Ratings
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Top Rated
538 Ratings

BlueJeans

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Top Rated
685 Ratings
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Score 8.7 out of 100

Microsoft Teams

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Top Rated
538 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans works well in an office environment, especially in our conference rooms. It is easy to set up calls and the call quality works well. BlueJeans works really well when multiple offices need to call in for a meeting. However, when working remotely/calling in it doesn't state who is on the call and over the past few days whilst working from home I have had to ask in the call who has logged on.
Isabel Olivadoti | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.1
Microsoft Teams
High quality audio
BlueJeans
8.5
Microsoft Teams
High quality video
BlueJeans
8.3
Microsoft Teams
Low bandwidth requirements
BlueJeans
7.3
Microsoft Teams
Mobile support
BlueJeans
8.2
Microsoft Teams

Screen Sharing

BlueJeans
8.0
Microsoft Teams
Desktop sharing
BlueJeans
8.6
Microsoft Teams
Whiteboards
BlueJeans
7.4
Microsoft Teams

Online Meetings / Events

BlueJeans
8.1
Microsoft Teams
Calendar integration
BlueJeans
8.3
Microsoft Teams
Meeting initiation
BlueJeans
8.5
Microsoft Teams
Integrates with social media
BlueJeans
7.0
Microsoft Teams
Record meetings / events
BlueJeans
8.5
Microsoft Teams
Slideshows
BlueJeans
8.4
Microsoft Teams

Online Events Collaboration

BlueJeans
8.0
Microsoft Teams
Live chat
BlueJeans
8.3
Microsoft Teams
Audience polling
BlueJeans
7.9
Microsoft Teams
Q&A
BlueJeans
7.9
Microsoft Teams

Online Events Security

BlueJeans
8.1
Microsoft Teams
User authentication
BlueJeans
8.4
Microsoft Teams
Participant roles & permissions
BlueJeans
8.1
Microsoft Teams
Confidential attendee list
BlueJeans
8.0
Microsoft Teams

Project Management

BlueJeans
Microsoft Teams
7.3
Task Management
BlueJeans
Microsoft Teams
7.5
Gantt Charts
BlueJeans
Microsoft Teams
6.0
Scheduling
BlueJeans
Microsoft Teams
7.4
Workflow Automation
BlueJeans
Microsoft Teams
7.0
Mobile Access
BlueJeans
Microsoft Teams
8.6
Search
BlueJeans
Microsoft Teams
7.7
Visual planning tools
BlueJeans
Microsoft Teams
6.5

Communication

BlueJeans
Microsoft Teams
7.9
Chat
BlueJeans
Microsoft Teams
9.0
Notifications
BlueJeans
Microsoft Teams
8.2
Discussions
BlueJeans
Microsoft Teams
8.6
Surveys
BlueJeans
Microsoft Teams
7.6
Internal knowledgebase
BlueJeans
Microsoft Teams
7.3
Integrates with GoToMeeting
BlueJeans
Microsoft Teams
7.0
Integrates with Gmail and Google Hangouts
BlueJeans
Microsoft Teams
6.8
Integrates with Outlook
BlueJeans
Microsoft Teams
8.9

File Sharing & Management

BlueJeans
Microsoft Teams
8.2
Versioning
BlueJeans
Microsoft Teams
8.2
Video files
BlueJeans
Microsoft Teams
8.3
Audio files
BlueJeans
Microsoft Teams
8.4
Document collaboration
BlueJeans
Microsoft Teams
8.3
Access control
BlueJeans
Microsoft Teams
7.8
Advanced security features
BlueJeans
Microsoft Teams
7.7
Integrates with Google Drive
BlueJeans
Microsoft Teams
8.2
Device sync
BlueJeans
Microsoft Teams
8.7

Pros

BlueJeans

  • Connection is Easy: I have used other similar platforms where connecting to a meeting was not always intuitive, making it a frustrating process.
  • Recording: I like that I can set a meeting to auto-record because I often will forget that the meeting is to be recorded. I also appreciate that BlueJeans sends a link to the recording almost immediately after the web meeting is over.
  • Share Screen: I often need to share my screen during a meeting, and I like that this feature is easy to use and thus far has been reliable.
Tammy M. McCoy, Ph.D. | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

BlueJeans

  • I like BlueJeans; however, many of our members are switching to Zoom as they cite the options in the settings are more straight-forward. They can go to settings and start at the top and work down and understand exactly what the settings will do
  • Others cite they would like BlueJeans to be more intuitive. For example, when they use breakout rooms the buttons to return are easily accessible- they are not afraid to get lost by exploring features in Zoom
  • They also cite the design and look of the product. I'm not sure what that means. Personally I prefer BlueJeans and have started several superintendents with it. However, I also have to serve my partners' preferences as well. This is a critical time because many students are using the products and their preferences will be shaped during a time where teleconferencing software use is the highest in educational history.
Jamie Nutter | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.8
Based on 15 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.4
Based on 18 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 3 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.5
Based on 3 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Support Rating

BlueJeans

BlueJeans 9.2
Based on 20 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.8
Based on 88 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Implementation Rating

BlueJeans

BlueJeans 8.4
Based on 20 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Alternatives Considered

BlueJeans

Most of the video conferencing tools are evolving with similar feature sets. BlueJeans stands out to me for the scale at which it has been able to handle. From 1:1 meetings to large company-wide events, BlueJeans has been solid in terms of bringing people together and facilitating interaction between remote participants.
Mike Galyen | TrustRadius Reviewer

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 9.3
Based on 3 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • Reduced the amount of business travel to locaised meetings. This has grown as the adoption and expectation that people use video within the calls.
  • Reduction in overall cost as multiple legacy solutions have been removed and now any member of staff can host or attend a meeting without the consideration for capacity.
  • Enhanced company-wide meetings, the ability for our sales folk to connect from a mobile and see our CEO in monthly meetings is fantastic.
Kenny Thornton | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BlueJeans
8.7
Microsoft Teams
8.3

Likelihood to Renew

BlueJeans
8.8
Microsoft Teams

Usability

BlueJeans
8.8
Microsoft Teams
7.4

Reliability and Availability

BlueJeans
10.0
Microsoft Teams

Performance

BlueJeans
9.5
Microsoft Teams

Support Rating

BlueJeans
9.2
Microsoft Teams
7.8

Online Training

BlueJeans
8.0
Microsoft Teams

Implementation Rating

BlueJeans
8.4
Microsoft Teams

Scalability

BlueJeans
9.3
Microsoft Teams

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