BOARD is a business decision-making platform for organizations of any size. BOARD hosts several business modeling, planning, and analysis all in one cloud-based platform.
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CaptivateIQ
Score 9.1 out of 10
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CaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.
Board is a useful tool with a great set of features. We migrated from human apps to board and we find it relatively fast in search results and better-managed threads and forums. There are some areas, such as UI and interactions which could be improved but overall a great product. The learning section is also pretty good.
CaptivateIQ is great at managing many different plans with different criteria and metrics. I love that I can combine data from different sources, for example, Salesforce and Shopify, for calculations. I even needed to collect manual data and that was easily handled in a worksheet I updated each period. So far I haven't found a calculation I cannot manage fairly easily. Also our implementation partner was fantastic. I approached our implementation as a teaching opportunity (teach me how to do x and then I'll repeat it for the rest of the similar situations) so I would be well-skilled in managing CapIQ after going live. Our implementation partner was a fantastic teacher - patient, kind, and empathetic - and we shared a lot of laughs throughout the process.
If there was a way to easily add a visual with the main quota's, accelerators, incentives from my comp plan and track progress to those goals that'd be a nice feature
Sometimes pay periods don't match up perfectly, probably an error on our end.
Board is a fantastic product for swift BI solution delivery when compared with its peers. Ease of use, support and integration with Microsoft Office Addin open a wide horizon of opportunities for further enhancements to solutions. Easy bespoke app development capabilities make it a winner for us. BOARD is just like a white canvas, it lets you explore your creative side while designing and delivering a solution
From a user perspective, Board is quite simple to use. You can evaluate the presentation of the data, the navigation, the configuration of the users, the selection of the data etc ... It would have a better rating if it were even more intuitive as regards the construction of a project, starting from the database, to the info-cubes, to entities, to data acquisition procedures from other servers.
I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts
The only time I needed assistance was due to a problem in the prints: the colors of the brochures as they were on the screen were not reproduced in the print, but a series of standard colors were reproduced. This fact made colored numbers on a colored background illegible. From the assistance they confirmed that it was a problem of version 10.2 that occurred when leaving the brochures with the default colors proposed by Board. To obtain the desired colors, they had to be personalized ... I didn't like the solution very much and the technician who recommended it didn't like me either, but they would have solved the problem with the following versions. In any case, the assistance was quick and effective even if not exactly efficient.
Always very quick to respond to any inquiries I've had. They do charge extra if you need a lot of help, which I haven't needed. I've spoken with our account rep sporadically and he always responds in a quick and efficient manner. I don't think they have a customer support phone number, as I've only dealt with email and through their website, so that would be the only draw back
Board is fairly simple and straight forward. Advance training on workflows and procedures is a good one but the training content only touches through the interesting areas. training content needs to cover a few areas more in-depth
The problem of user profiling in our context is certainly quite complex. The complexity is given by the fact that the company is divided territorially into logistic points of sale, but at the same time they are virtually divided into divisions (or specific implementation areas) and points of sale of competence. The same operator can have access to data at different logistic sales points, sales points of competence and divisions.
Board has been more complete when compared to Anaplan. Although I didn't participate in the buying decision of any of those products I have used both and by far Board just has more features. It's more than a CPM, it's BI and CPM put together. If I had to make a choice now it would be Board.
Way easier to navigate pulls data from other sources faster and easier, much less obtrusive and clunky. Captivate allows for multiple integration points where other platforms don’t. It is simple for our reps to use with very little training. Other systems require at least one training session to teach you how to use them. Not captivate!
Board facilitates proactive decision making - it gives all the insights of the company's needs, which includes predictive analytics and manipulation of data to make different types of reports.
Easy to use for non-programmer and integration with other software is seamless. It has [the] ability to handle large amounts of data.
