Broadvoice vs. TELUSCloud Contact Center
Broadvoice vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Broadvoice | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | TELUSCloud Contact Center | |
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Top Pros | ||
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Broadvoice | TELUSCloud Contact Center | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | TELUSCloud Contact Center | |
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Likelihood to Recommend | 8.9 (248 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | - (0 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.7 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | TELUSCloud Contact Center | |
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Likelihood to Recommend | Broadvoice | TELUS International |
Pros | Broadvoice | TELUS International |
Cons | Broadvoice | TELUS International |
Likelihood to Renew | Broadvoice | TELUS International No answers on this topic |
Usability | Broadvoice | TELUS International No answers on this topic |
Reliability and Availability | Broadvoice | TELUS International No answers on this topic |
Performance | Broadvoice | TELUS International No answers on this topic |
Support Rating | Broadvoice | TELUS International No answers on this topic |
In-Person Training | Broadvoice | TELUS International No answers on this topic |
Online Training | Broadvoice | TELUS International No answers on this topic |
Implementation Rating | Broadvoice | TELUS International No answers on this topic |
Alternatives Considered | Broadvoice | TELUS International |
Contract Terms and Pricing Model | Broadvoice | TELUS International No answers on this topic |
Scalability | Broadvoice | TELUS International No answers on this topic |
Return on Investment | Broadvoice | TELUS International |
ScreenShots | Broadvoice Screenshots |