What users are saying about
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39 Ratings
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Top Rated
317 Ratings

Buddy Punch

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39 Ratings
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Score 8.8 out of 100

UKG Ready

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Top Rated
317 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Nicole Segebart | TrustRadius Reviewer

UKG Ready

I have used many different HRIS systems and UKG Ready is a fairly robust tool. What sets UKG apart for us is their core values align with our own. We love their employee culture and know that trickles down to how we are supported as users of their software. We also appreciate the constant upgrade and really taking user feedback into account.
Sara Tilkens | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Buddy Punch
UKG Ready
7.4
Employee demographic data
Buddy Punch
UKG Ready
8.6
Employment history
Buddy Punch
UKG Ready
7.6
Job profiles and administration
Buddy Punch
UKG Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
Buddy Punch
UKG Ready
7.2
Organizational charting
Buddy Punch
UKG Ready
6.7
Organization and location management
Buddy Punch
UKG Ready
6.9
Compliance data (COBRA, OSHA, etc.)
Buddy Punch
UKG Ready
7.4

Payroll Management

Buddy Punch
UKG Ready
8.0
Pay calculation
Buddy Punch
UKG Ready
8.3
Support for external payroll vendors
Buddy Punch
UKG Ready
7.8
Off-cycle/On-Demand payment
Buddy Punch
UKG Ready
7.9
Benefit plan administration
Buddy Punch
UKG Ready
7.8
Direct deposit files
Buddy Punch
UKG Ready
8.7
Salary revision and increment management
Buddy Punch
UKG Ready
7.4

Leave and Attendance Management

Buddy Punch
UKG Ready
7.5
Approval workflow
Buddy Punch
UKG Ready
7.7
Balance details
Buddy Punch
UKG Ready
7.5
Annual carry-forward and encashment
Buddy Punch
UKG Ready
7.4

Employee Self Service

Buddy Punch
UKG Ready
8.0
View and generate pay and benefit information
Buddy Punch
UKG Ready
8.3
Update personal information
Buddy Punch
UKG Ready
8.4
View company policy documentation
Buddy Punch
UKG Ready
7.8
View job history
Buddy Punch
UKG Ready
7.5

Asset Management

Buddy Punch
UKG Ready
7.1
Tracking of all physical assets
Buddy Punch
UKG Ready
7.1

HR Reporting

Buddy Punch
UKG Ready
7.6
Report builder
Buddy Punch
UKG Ready
7.6
Pre-built reports
Buddy Punch
UKG Ready
7.6

Onboarding

Buddy Punch
UKG Ready
6.9
New hire portal
Buddy Punch
UKG Ready
7.0
Manager tracking tools
Buddy Punch
UKG Ready
6.8

Performance and Goals

Buddy Punch
UKG Ready
6.6
Individual goal setting
Buddy Punch
UKG Ready
6.6
Performance tracking
Buddy Punch
UKG Ready
6.5

Performance Management

Buddy Punch
UKG Ready
7.1
Performance plans
Buddy Punch
UKG Ready
7.0
Performance improvement plans
Buddy Punch
UKG Ready
6.9
Review status tracking
Buddy Punch
UKG Ready
7.3
Review reminders
Buddy Punch
UKG Ready
7.5
Multiple review frequency
Buddy Punch
UKG Ready
6.9

Succession Planning

Buddy Punch
UKG Ready
5.7
Create succession plans/pools
Buddy Punch
UKG Ready
5.7

Recruiting / ATS

Buddy Punch
UKG Ready
6.8
Job Requisition Management
Buddy Punch
UKG Ready
7.0
Company Website Posting
Buddy Punch
UKG Ready
7.0
Publish to Social Media
Buddy Punch
UKG Ready
6.1
Job Search Site Posting
Buddy Punch
UKG Ready
6.9
Duplicate Candidate Prevention
Buddy Punch
UKG Ready
6.6
Applicant Tracking
Buddy Punch
UKG Ready
6.8
Notifications and Alerts
Buddy Punch
UKG Ready
7.4

Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
Jake Cowden | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
Thomas Carson | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 11 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.9
Based on 43 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.7
Based on 123 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.0
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.3
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.6
Based on 11 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Buddy Punch

We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Joy Jones | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

Buddy Punch

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

Buddy Punch

  • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
  • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
  • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
Tony Factor | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

Buddy Punch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buddy Punch Editions & Modules

Edition
Time & Attendance25.991
Time & Attendance + Scheduling35.991
Enterprise45.991
  1. For 4 Employees, Unlimited Administrators
Additional Pricing Details
We offer three plans, each with a monthly or annual payment option. We offer tiers, as you have more employees you move into the next tier. It's an all-inclusive fee (not a per-user fee) and includes access to our website/mobile apps from as many locations and devices as needed. There are no startup, cancellation, support, or additional fees of any kind. There are no taxes either, so you'd only need to worry about the monthly/annual subscription price.

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

UKG Ready Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Buddy Punch
8.8
UKG Ready
7.9

Likelihood to Renew

Buddy Punch
UKG Ready
9.0

Usability

Buddy Punch
UKG Ready
7.9

Reliability and Availability

Buddy Punch
UKG Ready
9.3

Performance

Buddy Punch
UKG Ready
9.0

Support Rating

Buddy Punch
UKG Ready
7.7

In-Person Training

Buddy Punch
UKG Ready
7.0

Online Training

Buddy Punch
UKG Ready
8.3

Implementation Rating

Buddy Punch
UKG Ready
6.6

Scalability

Buddy Punch
UKG Ready
9.3

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