What users are saying about
25 Ratings
19 Ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Cloud PBX

    7.8

    CallFire

    78%

    Kochava

    Feature Set Not Supported
    N/A
    CallFire ranks higher in 5/5 features

    Hosted PBX

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    User templates

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Call reports

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Directory of employee names

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Call Management

    9.3

    CallFire

    93%

    Kochava

    Feature Set Not Supported
    N/A
    CallFire ranks higher in 5/5 features

    Answering rules

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Call recording

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Call park

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Call screening

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Message alerts

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    10.0

    CallFire

    100%

    Kochava

    Feature Set Not Supported
    N/A
    CallFire ranks higher in 2/2 features

    Video conferencing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Audio conferencing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile apps

    8.3

    CallFire

    83%

    Kochava

    Feature Set Not Supported
    N/A
    CallFire ranks higher in 2/2 features

    Mobile app for iOS

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • CallFire is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.6

    CallFire

    96%
    15 Ratings
    8.2

    Kochava

    82%
    4 Ratings

    Likelihood to Renew

    9.0

    CallFire

    90%
    1 Rating

    Kochava

    N/A
    0 Ratings

    Usability

    CallFire

    N/A
    0 Ratings
    3.0

    Kochava

    30%
    1 Rating

    Support Rating

    CallFire

    N/A
    0 Ratings
    5.1

    Kochava

    51%
    3 Ratings

    Likelihood to Recommend

    CallFire

    If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
    Read full review

    Kochava

    Beneficial
    for creating a quarterly report of top-quality campaign data sources for the
    company's marketing department, integrated with networks and publications.



    It
    is a marketing solution that is being used to manage and analyze data from
    mobile application campaigns.



    You're
    also helping employees accomplish difficult tasks while keeping company data
    protected.
    Read full review

    Pros

    CallFire

    • CallFire provides detailed analytics that show what/when callers select within the phone system
    • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
    • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
    Read full review

    Kochava

    • Kochava is a full attribution tracking system that includes the ability to track mobile apps and browser versions. It has a well-organized dashboard that provides us with useful information.
    Read full review

    Cons

    CallFire

    • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
    • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
    • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
    Read full review

    Kochava

    • Hard to pull reporting
    • often tracking issues, and advertisers seem to have a hard time integrating
    • lack of visibility on many events, and poor fraud detection
    Read full review

    Pricing Details

    CallFire

    Starting Price

    $99 per month

    Editions & Modules

    CallFire editions and modules pricing
    EditionModules
    Pro$599.001
    Grow$299.002
    Startup$199.003
    Lite$99.004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Kochava

    Starting Price

    Editions & Modules

    Kochava editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      CallFire

      There is no reason not to, it has proven effective in the usage
      Read full review

      Kochava

      No answers on this topic

      Usability

      CallFire

      No answers on this topic

      Kochava

      Not user friendly, poor reporting.
      Read full review

      Support Rating

      CallFire

      No answers on this topic

      Kochava

      They have been a bit slow in responding, that's the only reason for the low rating. Otherwise, they are smart and helpful.
      Read full review

      Alternatives Considered

      CallFire

      CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
      Read full review

      Kochava

      It is a wonderful option
      with favorable virtues to be applied in the company's marketing process, it
      allows us to obtain information through consultation and analysis, they are attentive
      and friendly when offering their service and support, it also includes
      functions such as a fraud tool for the management of push consent, very useful
      for additional reports in analysis teams, is also competitive because it is
      providing adequate payment alternatives.
      Read full review

      Return on Investment

      CallFire

      • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
      • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
      Read full review

      Kochava

      • Kochava is important because it helps us to study and track smart connections useful for evaluating the success of the marketing process.
      • Kochava provides us with several benefits, including the ability to collect all campaign performance data, as well as the ability to measure how much money we spend on our campaigns.
      • We can also use Kochava's app links and QR codes to boost our conversion.
      • Kochava's BI and third-party solutions provide real-time analytics and excellent reporting.
      Read full review

      Add comparison