Dayforce Powerpay allows small businesses to pay and manage employees. It is used to simplify and automate payroll processes with automatic payroll calculations and remittances to the CRA and RQ, and streamlines payroll with connected time and attendance tracking to help ensure people are paid accurately.
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TriNet
Score 7.1 out of 10
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TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
With Powerpay you are not 'wondering' if your input will have the desired effect on an employee's pay cheque. You can actually see what the employee will be paid, what their tax burden is for the month! Not many payroll companies offer this feature. It's terrific to process payroll and know that the employee will receive the correct remuneration. No 'retro payments' to keep track of
The level of benefits and cost is very attractive for smaller companies, who normally would not be able to offer "big company benefits" if they had to manage each of these benefits directly with a broker or other. Has been a very position employee acquisition and retention feature for our small company of 50 employees. TriNet is not for you if you prefer to customize all of your employee benefits programs and other offerings. TriNet is one approach, and either you can make it work, or it may not be for you.
state final pay compliance - we have employees in every state and it is nice to be able to rely on the fact that we are always compliant when people leave
Leave administration - I love not having to manage employees leaves
VOE - I love that we could give away VOE's. Simply scan and send to TriNet
System can be challenging to navigate for employees with multiple nav options on left and upper areas or subjects are not easily related to what is in their mind; multiple handbooks and similar
Customer service has improved in the last year but there is still room for improvement. Some tickets/cases simply take way too long with little communication while open. Best improvement is putting more power in the hands of the front line.
Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
Powerpay is easy to use and is a logical online system. Nothing is overly complicating. Doing payroll is not overly complicated and this system is user friendly and easy to understand and use. And if you get stuck, there is a great support system to help you navigate and understand what you need to do.
Compared to other PEOs we have used, the TriNet platform is both powerful and user friendly. Both the employee and admin views are extremely easy to navigate and, with the exception of time off tracking, we only hear positive feedback from employees. Overall, it is a solid and versatile platform.
I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
We don't need to use the Customer Service features often, but when we do, the team is quick to respond and very knowledgeable about our needs. Once again, making our time in the system minimal allows us to focus on growing our business.
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Wagepoint has made errors in the past. ADP has terrible customer service. QuickBooks Online is convenient however the Dayforce Powerpay pricing is better for larger payrolls. Payworks has no "run as is" option
TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
Pretty standard contract terms. Unit pricing is about 30% less than the previous provider - service is about 150% better with Dayforce Powerpay that with the previous provider! We are billed twice per month as we do payroll twice per month.
We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!
Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!
The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past.
When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating.
I like the way how I can upload a candidates resume seamlessly.
