Cisco Headsets vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.3 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
Cisco HeadsetsZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
Cisco HeadsetsZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsZoom Events & Webinars
Top Pros
Top Cons
Features
Cisco HeadsetsZoom Events & Webinars
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cisco Headsets
-
Ratings
Zoom Events & Webinars
8.3
31 Ratings
2% below category average
Branding options00 Ratings8.031 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cisco Headsets
-
Ratings
Zoom Events & Webinars
8.5
4 Ratings
3% above category average
Registration, RSVP, and ticketing00 Ratings9.04 Ratings
Email marketing00 Ratings7.92 Ratings
Livestreaming00 Ratings9.43 Ratings
Audience engagement00 Ratings7.84 Ratings
Event recording00 Ratings9.24 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.23 Ratings
Event analytics00 Ratings9.34 Ratings
Best Alternatives
Cisco HeadsetsZoom Events & Webinars
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Whova
Whova
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsZoom Events & Webinars
Likelihood to Recommend
8.5
(60 ratings)
9.1
(60 ratings)
Likelihood to Renew
2.7
(1 ratings)
2.0
(3 ratings)
Usability
9.1
(1 ratings)
8.5
(10 ratings)
Support Rating
7.7
(3 ratings)
7.9
(7 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cisco HeadsetsZoom Events & Webinars
Likelihood to Recommend
Cisco
For day to day work and official virtual meetings/calls the headsets are best suited. They are compact, handy, lightweight with a dynamic mic and good control. However, I don't think that for intense audio recording and voice modulations I'll rely on the products because the market is so diversified and on branding part there are so many options available which directly affects Cisco's market. So, for busy jam packed with work office day if you need good comfortable experience Cisco Headsets come very handy.
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
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Cons
Cisco
  • Being able to adjust the sound profiles from places other than a phone app
  • Make it so the USB wireless dongle is reliable
  • The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
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Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Cisco
No answers on this topic
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
Cisco
No answers on this topic
Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Cisco
We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets.
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Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Return on Investment
Cisco
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
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Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Cisco Headsets Screenshots

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Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features