What users are saying about
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Top Rated
425 Ratings

Cisco Jabber

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Top Rated
425 Ratings
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Score 8.1 out of 100
30 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Glip (discontinued) ranks higher in 1 feature set: Project Management

Project Management

6.5

Cisco Jabber

65%
9.7

Glip (discontinued)

97%
Cisco Jabber ranks higher in 6/7 features

Task Management

7.2
72%
68 Ratings
9.7
97%
11 Ratings

Gantt Charts

5.7
57%
10 Ratings
N/A
0 Ratings

Scheduling

7.0
70%
76 Ratings
N/A
0 Ratings

Workflow Automation

6.0
60%
17 Ratings
N/A
0 Ratings

Mobile Access

8.1
81%
118 Ratings
N/A
0 Ratings

Search

7.2
72%
108 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Communication

6.0

Cisco Jabber

60%

Glip (discontinued)

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Chat

8.5
85%
146 Ratings
N/A
0 Ratings

Notifications

8.2
82%
146 Ratings
N/A
0 Ratings

Discussions

7.5
75%
124 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.6

Cisco Jabber

66%

Glip (discontinued)

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Versioning

7.3
73%
67 Ratings
N/A
0 Ratings

Video files

6.7
67%
99 Ratings
N/A
0 Ratings

Audio files

7.5
75%
104 Ratings
N/A
0 Ratings

Document collaboration

7.2
72%
85 Ratings
N/A
0 Ratings

Access control

6.9
69%
31 Ratings
N/A
0 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
N/A
0 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 2 areas: Usability, Support Rating
  • Glip (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.1

Cisco Jabber

81%
154 Ratings
9.8

Glip (discontinued)

98%
14 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
9.0

Glip (discontinued)

90%
2 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
8.0

Glip (discontinued)

80%
2 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
6.1

Glip (discontinued)

61%
8 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Glip (discontinued)

Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
Shahab Razak | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Glip (discontinued)

  • Ease of use: It is extremely easy to use Glip and its features.
  • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
  • Scalability: This products scales well both in users and in pricing.
Hernán Silva | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Glip (discontinued)

  • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
  • Add a more robust search feature to find old conversations. Search query time could also be sped up.
  • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
Paul Ellul | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Glip (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$11.99 Per User Per Month

Glip (discontinued) Editions & Modules

Edition
Pro$11.991
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Glip (discontinued)

Glip (discontinued) 9.0
Based on 2 answers
Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
Brian Jackson | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Glip (discontinued)

Glip (discontinued) 8.0
Based on 2 answers
Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
Hernán Silva | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Glip (discontinued)

Glip (discontinued) 6.1
Based on 8 answers
We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
Logan Wiser | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Glip (discontinued)

Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
Joe &quot;JC&quot; Cross | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Glip (discontinued)

  • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
  • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
Lee L Kennedy | TrustRadius Reviewer

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