What users are saying about
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Top Rated
123 Ratings

Cisco Umbrella

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Top Rated
123 Ratings
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Score 8.6 out of 100
197 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Umbrella

This product works with hybrid cloud or companies fully in the cloud, but identity management could get harder. We have 500 users. Sometimes, due to the nature of DNS requests, it can be hard to see the forest through the trees or get false positive hits because some ads on a legitimate website loaded something bad. Overall the security it provides is very good and the insight into web browsing is very helpful. Being a SaaS product makes it easy to set up and maintain.
kevin mcgillicuddy | TrustRadius Reviewer

Oracle Dyn Managed DNS

Oracle managed DNS becomes very heavy when there is an ample amount of DNS being managed. However, the DNS creation and updating takes very less time to propagate and is very easy to use. So, for an organization, where there is a modest amount of DNS to manage, it works very well and gives a splendid experience. So, considering the complexity of managing the DNS for an IT company Oracle Dyn managed DNS is the best option to opt.
Dhruvan Tanna | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Oracle Dyn Managed DNS

  • The portal management is very easy to use in comparison to other companies for DNS management.
  • The have expert mode that allows for multiple edits on records and allows you to make notes for each edit on a zone.
  • The have TTLs that are as low as 30 seconds.
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Oracle Dyn Managed DNS

  • Simpler billing interface
  • More responsive sales team to provide relevant QBRs to ensure proper and best practice use of the product/platform
  • Integration of the Dyn ECT Managed DNS with Dyn Domain Registration would be a nice feature as currently I have to manage two consoles and billing accounts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Oracle Dyn Managed DNS

Oracle Dyn Managed DNS 10.0
Based on 1 answer
It does exactly what we need, its fast, secure and reliable.
Anonymous | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Oracle Dyn Managed DNS

Oracle Dyn Managed DNS 8.6
Based on 101 answers
This is the only real gripe we have with Dyn; their web-UI can be remarkably painful to use.In the "simple" editor, DNS records are arranged in a kind of "node" view, where each record is a node and any records of the same name or longer (i.e. all records called "record.example.com" or "other.record.example.com") fall under it. This creates an odd sort of hierarchical view that's not really representative of the zone file.The "expert" editor doesn't have an actual delete button, just a checkbox. If you want to update conflicting record types (for example, replacing an A record with a CNAME) you have to check the box for the record being deleted, save changes, create the new record, save changes, and finally publish changes.Dyn uses a publish model for changes, where all changes you make are staged and can be reverted or published all at once. This is fine, except that the publish/revert dialog is in a different page. This is nice when you have many changes, but very annoying when you're changing just one or two records across multiple zones.These are relatively minor issues in an otherwise good platform; annoyances more than deal breakers.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.0
Based on 61 answers
Since I have had to use the support and service options for Cisco Umbrella more than any of my other Cisco programs, I can say that the support for this program is really above and beyond what I have experienced with other companies. They are patient and they make sure that they fully understand the issue that you are facing before trying to diagnose and correct it.
Anonymous | TrustRadius Reviewer

Oracle Dyn Managed DNS

Oracle Dyn Managed DNS 8.6
Based on 102 answers
The support team at Dyn has always been very helpful and have tried to answer our questions to the best of their knowledge. We have never had any issues from support tickets and they are often resolved in a few hours
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Oracle Dyn Managed DNS

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We tested a couple options before going with Cisco Umbrella. Cisco Umbrella was definitely the most feature rich option and the most useful overall. At the time we compared other options, Webroot DNS Protection had just been released and we decided not to deploy a brand new product. At that time it wasn't nearly as complete a product as Cisco Umbrella, but that may have changed in the past couple years. WebTitan required a virtual machine to run the software so it wasn't appropriate for external or remote workers.
Anonymous | TrustRadius Reviewer

Oracle Dyn Managed DNS

We use both Oracle Dyn Managed DNS and Amazon Route 53. We like having our main DNS provider outside our cloud provider in case there's an issue with Amazon and we need to point things somewhere else temporarily. But for all the smaller stuff and internal stuff, we use Route 53 successfully.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Oracle Dyn Managed DNS

  • For the law firm its being used for, it keeps their remote users working. For law firms, time is money, usually every 15 minutes lost can be a big deal to them.
  • Sometimes it has switched when its not supposed to, and causes downtime. No real way to inform users when the switch is happening, it would be great to have an email alert we can not only send to ourselves but a notification to primary and technical partners in the firm so they don't have to yell at us like something is broken, instead they are aware it had to change.
William Burnette | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle Dyn Managed DNS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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